[SOLVED] Windows 8.1 ERROR_BADDB 0x800703F1 running WU or turning some Windows Features off

EricB · Feb 9, 2015

Windows Update is consistently failing with error 0x800703F1 (ERROR_BADDB). I also cannot turn the "Windows Location Provider" feature off. Attempting to do so, the feature is still ON after reboot, and there are new 0x800703F1 errors in the cbs.log. I assume other Windows features probably have the same problem, but others, like Hyper-V and IIS, can be managed just fine.

Notes:
- RegBak did not back up COMPONENTS for some reason, so I had to copy it from %systemroot%\system32\config\COMPONENTS
- SFCFix didn't find any problems

I attempted to attach the files to this thread, but couldn't.
See my OneDrive public folder below for the following files: COMPONENTS, CBS, DISM, SFCFix (all zipped)
https://onedrive.live.com/redir?resid=AB3AB0CB709FC536!151

Go The Power · Feb 12, 2015

Hello and welcome to the forum :)

The hive loads which is a good start, the CBS log doesnt provide any clues as to what is going on.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

EricB · Feb 12, 2015

Hello GoThePower! Thanks for the response. The scan I've attached the CBS.LOG file (as .txt).
"sfc /scannow" output:
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
The system file repair changes will take effect after the next reboot.

Thanks!
Eric

Go The Power · Feb 13, 2015

Hello Eric,

This might not be a registry error. It looks like one file is corrupt and another file can not be decompressed:

Code:

2015-02-11 22:13:32, Error                 CSI    0000162a (F) Failed on regenerating file [l:106{53}]"Microsoft.Virtualization.Client.Wizards.resources.dll"[gle=0x80004005]
2015-02-11 22:13:32, Info                  CSI    0000162b [SR] Cannot repair member file [l:106{53}]"Microsoft.Virtualization.Client.Wizards.resources.dll" of Microsoft.Virtualization.Client.Wizards.resources, Version = 6.3.9600.17031, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-02-11 22:13:32, Info                  CSI    0000162c Hashes for file member \SystemRoot\WinSxS\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1 do not match actual file [l:36{18}]"PSDiagnostics.psm1" :
  Found: {l:32 b:7buNm2efye7ZoqmNHrQ14oosDCR9JqN64LmKRcbezvU=} Expected: {l:32 b:SoisTYdDiqXHPmvOr085HMUBv2+IOLOLJK1x3XZq2Yc=}
2015-02-11 22:13:32, Info                  CSI    0000162d [SR] Cannot repair member file [l:36{18}]"PSDiagnostics.psm1" of Microsoft.Windows.PowerShell.Common, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-02-11 22:13:32, Info                  CSI    0000162e [SR] This component was referenced by [l:358{179}]"Microsoft-Windows-Client-Features-WOW64-Package-AutoMerged-admin~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Windows-Client-Features-WOW64-Package-AutoMerged-admin-Deployment"
2015-02-11 22:13:32, Info                  CSI    0000162f [SR] Repair complete

With the file that can not be decompressed this is either an issue with the file itself or an issue with a registry value.

We will first check the file to see what is going on.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
Code:
```
FileScan::
Microsoft.Virtualization.Client.Wizards.resources.dll
```
Click on File -> Save. Close out of SFCFixScript.txt.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

EricB · Feb 13, 2015

Here is the output:

Code:

SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-12 23:43:45.649
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Eric\Desktop\SFCFixScript.txt [0]
 

FileScan::
[0: 1] C:\Windows\WinSxS\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll
File is untraceable.
 Found: wccjnsqqFklG/2ErjSS/D4P53X49RpUMNcbgNfLZGns=
 Version number not available.
Trace not available.
 
[1: 3] C:\Program Files\Hyper-V\en-US\Microsoft.Virtualization.Client.Wizards.resources.dll
File is untraceable.
 Found: e9B1DKfjnGorGufjKJcSRk+dV8ijSNn3gIcJZvjGyIw=
 Found: 6.3.9600.16384
Trace not available.
 [C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Microsoft.Virtualization.Client.Wizards.resources\v4.0_6.3.0.0_en_31bf3856ad364e35\Microsoft.Virtualization.Client.Wizards.resources.dll]
 [C:\Windows\WinSxS\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.17031_en-us_45ee360114ba9067\Microsoft.Virtualization.Client.Wizards.resources.dll]
FileScan:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-02-12 23:43:47.274
Script hash: xjTyPztODgdJLrLQ9iXM+GgC7gGrJV6rbMtjEXveZOs=
----------------------EOF-----------------------

EricB · Feb 13, 2015

It may be worth noting that the Hyper-V feature is not currently enabled on this system, and hasn't been since before my original post.

EricB · Feb 13, 2015

** Please disregard that last post. I forgot that I'd done a system restore point back to when I had Hyper-V installed before starting this thread. Hyper-V is installed, as the SFCFix log would suggest.

Go The Power · Feb 14, 2015

Lets try and get these files replaced first.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

EricB · Feb 14, 2015

View attachment CBS.zipDone...

SFCFix.txt

Code:

SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-14 00:21:59.229
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Eric\Desktop\SFCFix.zip [0] 

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1
Successfully took permissions for file or folder C:\Windows\winsxs\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll
Successfully copied file C:\Users\Eric\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1 to C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1.
Successfully copied file C:\Users\Eric\AppData\Local\niemiro\Archive\winsxs\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll to C:\Windows\winsxs\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll.
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.16384_none_2bf25ab52390e54f\PSDiagnostics.psm1
Successfully restored ownership for C:\Windows\winsxs\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll
Successfully restored permissions on C:\Windows\winsxs\msil_microsoft.virtualiz..t.wizards.resources_31bf3856ad364e35_6.3.9600.16384_en-us_45bb43bd14e045f5\Microsoft.Virtualization.Client.Wizards.resources.dll
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-02-14 00:21:59.432
Script hash: SxsbHq88Mz1RM6PHcdmzRk9921tkxGyTXDBYAqUEUwY=
----------------------EOF-----------------------

Go The Power · Feb 16, 2015

Please run SFC by double clicking on SFCFix.exe and post the log that comes up.

Once that is done please provide:
Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder and upload them for me to analyze? The file may be too big to attach to this post, please use either Dropbox or One Drive.

EricB · Feb 16, 2015

Hi GoThePower,
I really appreciate all the help, but I'm growing weary about my OS installation. It seems there are other, possibly unrelated, problems as well. I think I'm going to just save all my personal files and reinstall from scratch. It sucks, but I'll feel much more confident that way.
I'll donate a few bucks to the site as a "thank you" for the time you've put into this.
Cheers!

Go The Power · Feb 18, 2015

Hi Eric,

No worries at all, thank you for the donation it is much appreciated :)

Alex

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[SOLVED] Windows 8.1 ERROR_BADDB 0x800703F1 running WU or turning some Windows Features off

EricB

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