[SOLVED] [Error 80070490] Windows 7 Service Pack 1 fails

stang302 · Feb 4, 2015

Hello. I have been having trouble installing SP1 pretty much since SP1 came out. All other updates will install. I am getting Error 80070490 and tried the System Update Readiness Tool from Microsoft. That ran and installed an update or two, but I am still unable to install SP1.

Thank you in advance for any help you can provide.

tom982 · Feb 4, 2015

Hello stang302, welcome to Sysnative!

Before we begin, can you follow the instructions here to collect the logs we need please:

https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

When we have the logs we can get cracking!

Tom

stang302 · Feb 4, 2015

Hi Tom, sorry for not posting the logs. Here is what came up when I ran SFCFix:

SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-04 14:39:27.595
Microsoft Windows 7 FAILED - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-02-04 14:41:50.542
----------------------EOF-----------------------

Is that the log that is needed for that tool?

CBS is attached. It would only let me upload 5mb files so I had to break it apart. Remove the .zip at the end of the numbered files. Let me know if you are able to get it. Thanks again.

tom982 · Feb 4, 2015

Hello stang,

No problem with the logs, you're not the first to miss that post and I'm sure you won't be the last!

You'll be glad to hear this appears to be quite a simple problem:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-04 10:44

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f)	CBS Registry Error	0x80070002	Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1		failed to get CurrentState
(f)	CBS Registry Error	0x80070002	Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1		failed to get Visibility
(f)	CBS Registry Error	0x80070002	Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1		failed to get CurrentState
(f)	CBS Registry Error	0x80070002	Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1		failed to get Visibility

Checking Component Store

Summary:
Seconds executed: 985
 Found 4 errors
  CBS Registry Error Total count: 4

Save the attached file to your Desktop and drag it onto SFCFix.exe to fix this :)

Tom

stang302 · Feb 5, 2015

Wow Tom, I can't thank you enough. That has been driving me crazy for quite some time. Wish I found this site sooner. Thank you again for your help!

tom982 · Feb 5, 2015

My pleasure, stang! Glad you're all up and running again.

That has been driving me crazy for quite some time. Wish I found this site sooner.

We hear this all the time :lol: We're still quite a small forum but get a very large amount of traffic for our specialist areas: Windows Update and BSODs.

Tom

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[SOLVED] [Error 80070490] Windows 7 Service Pack 1 fails

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