[SOLVED] Windows 7, Error 800B0100

floogy · Dec 11, 2014

Hello,
Windows update fails on 10 new update files. SFCFix.exe didn't help.
View attachment SFCFix.txt
View attachment FilterList.log
View attachment CheckSUR.log
View attachment CheckSUR.persist.log
CBS.zip [25,6 MiB, Google Drive]
Thank you in advance

floogy · Dec 11, 2014

I reran KB947821-Fix Windows6.1-KB947821-v34-x64.msu, and I have now a smaller CBS-Folder.
After that, I reran SFCFix again, it's still the same. Also the CBS logs are showing no errors, but CBS.log itself contains lines with 'failed'.

Code:

$ egrep -C2 --color -i 'warning|fail|error' "C:\Users\$USER\Desktop\CBS.log" > Errors_in_CBS.log

View attachment Errors_in_CBS.log

Also in WindowsUpdate.log, I can find Lines with 'Failed'

Code:

2014-12-10     11:16:15:872    1248    31a0    DnldMgr      * Downloading from  http://au.download.windowsupdate.com/c/msdownload/update/software/secu/2014/11/wordconv-x-none_673616fcca9548a39b369e20af99b0869153fe4d.cab  to  C:\Windows\SoftwareDistribution\Download\58eebaaa757c28c42fc3f87adbbef03f\wordconv-x-none.cab  (full file).
2014-12-10    11:16:15:874    1248    31a0    Report     REPORT EVENT: {7C9036D4-0A1E-4E2F-80B8-40556A8E66C9}    2014-12-10  11:16:09:652+0100    1    161    106     {597A5018-CDB0-44F3-9AFE-32A5B9DD0BE1}    200    800b0100     AutomaticUpdates    Failure    Content Download    Error: Download  failed.
2014-12-10    11:16:15:874    1248    31a0    Report     REPORT EVENT: {F2984B45-BE1C-49DC-9474-1C034F0EF071}    2014-12-10  11:16:10:120+0100    1    161    106     {7B689FE0-6DBC-4B46-8CD2-945A8164D391}    200    800b0100     AutomaticUpdates    Failure    Content Download    Error: Download  failed.
2014-12-10    11:16:15:874    1248    31a0    Report     REPORT EVENT: {FA9EA092-0C4E-4963-8271-4D293838BAD2}    2014-12-10  11:16:10:222+0100    1    161    106     {B5DB671D-5668-415A-9552-599010D0928F}    203    800b0100     AutomaticUpdates    Failure    Content Download    Error: Download  failed.
2014-12-10    11:16:15:874    1248    31a0    Report     REPORT EVENT: {CD62F422-C4BA-4512-AC70-E64F3623266D}    2014-12-10  11:16:12:050+0100    1    161    106     {C9A50F22-7B4F-4EB8-8AC8-E01E0A441F0A}    202    800b0100     AutomaticUpdates    Failure    Content Download    Error: Download  failed.
2014-12-10    11:16:15:874    1248    31a0    Report     REPORT EVENT: {89DF55E5-F842-4F34-ACFF-435CF7943E0C}    2014-12-10  11:16:12:812+0100    1    161    106     {3BEE1E20-009F-4AEE-B1E3-8942FCF0EB4D}    203    800b0100     AutomaticUpdates    Failure    Content Download    Error: Download  failed.
2014-12-10    11:16:15:880    1248    cb0    AU    Successfully wrote event for AU health state:0

Code:

$ egrep -C2 --color -i 'warning|fail|error' "C:\Windows\WindowsUpdate.log" > Errors_in_WindowsUpdate.log

View attachment Errors_in_WindowsUpdate.log

Code:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-12-11 11:58:28.968
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-11 11:58:40.851
----------------------EOF-----------------------

2014-12-11 12_22_03-Systemsteuerung_Alle Systemsteuerungselemente_Windows Update_Zu installieren.png

floogy · Dec 11, 2014

This seems to be a download issue, but I'm wondering, why other updates were downloaded just fine.

Line from Errors_in_WindowsUpdate.log

Code:

2014-12-11      09:57:18:508    1268    1678    AU        # WARNING: Download failed, error = 0x800B0100

Code:

$ cat  Errors_in_CBS.log
2014-12-11 11:04:03, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2014-12-11 11:04:03, Info                  CBS    SQM: Requesting upload of all unsent reports.
2014-12-11 11:04:03, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:04:03, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:04:03, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2014-12-11 11:04:03, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:04:03, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2014-12-11 11:04:03, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
--
2014-12-11 11:14:13, Info                  CBS    Ending the TrustedInstaller main loop.
2014-12-11 11:14:13, Info                  CBS    Starting TrustedInstaller finalization.
2014-12-11 11:14:13, Info                  CBS    Failed to unload the COMPONENTS hive. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-12-11 11:14:13, Info                  CBS    Ending TrustedInstaller finalization.
2014-12-11 11:22:24, Info                  CBS    Starting TrustedInstaller initialization.
--
2014-12-11 11:22:24, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2014-12-11 11:22:24, Info                  CBS    SQM: Requesting upload of all unsent reports.
2014-12-11 11:22:24, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:22:24, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:22:24, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2014-12-11 11:22:24, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2014-12-11 11:22:24, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2014-12-11 11:22:24, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
--
2014-12-11 11:22:24, Info                  CBS    Read out cached package applicability for package: Package_for_KB2656356~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 80, CurrentState:112
2014-12-11 11:22:24, Info                  CBS    Session: 30414124_1527937322 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
[...]
2014-12-11 11:22:26, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:26, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:26, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:26, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:26, Info                  CBS    Session: 30414124_1550009529 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:26, Info                  CBS    Read out cached package applicability for package: Package_for_KB2957189~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 112, CurrentState:112
--
2014-12-11 11:22:27, Info                  CBS    Read out cached package applicability for package: Package_for_KB2809215~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 112, CurrentState:0
2014-12-11 11:22:27, Info                  CBS    Session: 30414124_1558080336 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:27, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2014-12-11 11:22:27, Info                  CBS    Session: 30414124_1558090337 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:27, Info                  CBS    Read out cached package applicability for package: Package_for_KB2809900~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 0, CurrentState:0
--
2014-12-11 11:22:27, Info                  CBS    Session: 30414124_1558360364 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:27, Info                  CBS    Session: 30414124_1558380366 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:27, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:27, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:27, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
[...]
2014-12-11 11:22:27, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:27, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:27, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:27, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:27, Info                  CBS    Session: 30414124_1560600588 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:27, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
[...]
2014-12-11 11:22:26, Info                  CBS    Session: 30414124_1547809310 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:26, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2014-12-11 11:22:26, Info                  CBS    Session: 30414124_1547819310 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:26, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:26, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:26, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
[...]
2014-12-11 11:22:27, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:27, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-11 11:22:27, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2014-12-11 11:22:28, Info                  CBS    Session: 30414124_1564000928 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:28, Info                  CBS    Read out cached package applicability for package: Package_for_KB2968294~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 112, CurrentState:112
--
2014-12-11 11:22:30, Info                  CBS    Read out cached package applicability for package: Microsoft-Windows-IE-Spelling-Parent-Package-European-Portuguese~31bf3856ad364e35~~~11.2.9412.0, ApplicableState: 112, CurrentState:0
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1583872915 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:30, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
[...]
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1584582986 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:30, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1584582987 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:30, Info                  CBS    Read out cached package applicability for package: Package_for_KB2732059~31bf3856ad364e35~amd64~~6.1.5.1, ApplicableState: 112, CurrentState:112
--
2014-12-11 11:22:30, Info                  CBS    Read out cached package applicability for package: Package_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 112, CurrentState:112
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1584873015 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:30, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1584883016 initialized by client WindowsUpdateAgent.
2014-12-11 11:22:30, Info                  CBS    Session: 30414124_1584943022 initialized by client WindowsUpdateAgent.

Go The Power · Dec 13, 2014

Hello and welcome to the forum.

As the CheckSur log is clean this normally indicates an issue with the TEMP location for WU downloads, it is just a case of clearing it out.

Software Distribution rename

Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
Entre in the following commands:
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv

Once completed please try and run windows update again.

floogy · Dec 13, 2014

Go The Power said:
Hello and welcome to the forum.
As the CheckSur log is clean this normally indicates an issue with the TEMP location for WU downloads, it is just a case of clearing it out.
[...] Once completed please try and run windows update again.

Hello Go The Power, thank you for this, that task was easy

. Could it be, that it will download all security updates again?

This seems to take a long time...

[EDIT] It has finished and found 1 important update, how that?

Bildschirmfoto vom 2014-12-13 13:23:49.png

I have to look, if I'm ready to restart the computer yet, because I'm on a remote session. Hold on.

floogy · Dec 13, 2014

This might helped, but I'm not sure, because after the first and second update cycle reconnection worked, and 1+5 updates were successfully installed. Then I did an backup of C: and installed further 5 updates. this time, I can see in teamviewer the computer appeared again and is ready to connect, but it seems, that I'm no longer able to connect to it. So I'll have to wait until monday to investigate the situation. I have looked under programs and functions and activated 'view updates' and saw all other updates, but the windows update log seems to be cleared out and shows only the newly installed security fixes. I think everything went fine. thank you, I'll report as soon as possible.

floogy · Dec 13, 2014

Hello Go The Power, thank you very much! Your hint solved my windows update issue! I was later able to connect remotely to that computer with the issue, and it turned out, that windows update has no new updates found and everything is fine! I discovered, that exactly the missing updates were installed +1 new update. I guess there is no problem with the cleaned up update log, is it?

Go The Power · Dec 14, 2014

Hello again,

That looks a lot better :). I am glad it is working for you again.

Alex

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[SOLVED] Windows 7, Error 800B0100

floogy

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floogy

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floogy

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

floogy

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floogy

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floogy

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Go The Power

Senior Administrator, Windows Update Expert, Contributor