S siddharth New member Joined Dec 7, 2014 Posts 2 Dec 7, 2014 #1 hello i am using windows 8.1 and facing some difficulties in updating i tried using "sfc/scannow" in cmd prompt but results display that corrupted files could not be fixed then i read in your forum about sfcfix i used that too but no effect plz help..:huh: View attachment CBS.txtView attachment SFCFix.txt
hello i am using windows 8.1 and facing some difficulties in updating i tried using "sfc/scannow" in cmd prompt but results display that corrupted files could not be fixed then i read in your forum about sfcfix i used that too but no effect plz help..:huh: View attachment CBS.txtView attachment SFCFix.txt
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Dec 8, 2014 #2 Hello siddharth and welcome to the forum :) SFCFix has detected a few corruptions that need repairing: Code: CORRUPT: C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf CORRUPT: C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf CORRUPT: C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf CORRUPT: C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf CORRUPT: C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Thanks Alex
Hello siddharth and welcome to the forum :) SFCFix has detected a few corruptions that need repairing: Code: CORRUPT: C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf CORRUPT: C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf CORRUPT: C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf CORRUPT: C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf CORRUPT: C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys CORRUPT: C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf CORRUPT: C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Thanks Alex
S siddharth New member Joined Dec 7, 2014 Posts 2 Dec 8, 2014 #3 thanks your help is very much appreciated however when i ran sfc/scannow in cmd after following the steps mentioned by you in previous post it still display "windows resource protection found corrupt files but was unable to fix" scanfix code: Code: SFCFix version 2.4.1.0 by niemiro. Start time: 2014-12-09 14:20:20.093 Using .zip script file at C:\Users\DELL_PC\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys Line blocked (SFCFix.txt): "C:\Users\DELL_PC\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt. WARNING: File C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys to C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys. WARNING: File C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf to C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf. WARNING: File C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys to C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys. WARNING: File C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf to C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf. WARNING: File C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf to C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll to C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll. WARNING: File C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf to C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf to C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll to C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll. WARNING: File C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf to C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys to C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys. Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.1.0 by niemiro has completed. Currently storing 14 datablocks. Finish time: 2014-12-09 14:20:21.312 Script hash: MmnuO1zbJUDPZ9PwkXQaZyhXlncyYOrorlDs1p+zRew= ----------------------EOF----------------------- CBS log:View attachment cbs.txt
thanks your help is very much appreciated however when i ran sfc/scannow in cmd after following the steps mentioned by you in previous post it still display "windows resource protection found corrupt files but was unable to fix" scanfix code: Code: SFCFix version 2.4.1.0 by niemiro. Start time: 2014-12-09 14:20:20.093 Using .zip script file at C:\Users\DELL_PC\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys Line blocked (SFCFix.txt): "C:\Users\DELL_PC\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt. WARNING: File C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys to C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys. WARNING: File C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf to C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf. WARNING: File C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys to C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys. WARNING: File C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf to C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf. WARNING: File C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf to C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll to C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys. WARNING: File C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll to C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll. WARNING: File C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf to C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf to C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll to C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll. WARNING: File C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf to C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf. WARNING: File C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys was not backed up as that would replace the current backup. Successfully copied file C:\Users\DELL_PC\AppData\Local\niemiro\Archive\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys to C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys. Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uefi.inf_31bf3856ad364e35_6.3.9600.16384_none_c8bc1534cdb9c104\uefi.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_uaspstor.inf_31bf3856ad364e35_6.3.9600.16384_none_43388460fd2f9b84\uaspstor.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_ts_wpdmtp.inf_31bf3856ad364e35_6.3.9600.16384_none_cb16e30d1407c99b\ts_wpdmtp.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.3.9600.16384_none_921df8856fd0d0ae\ts_generic.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsprint.inf_31bf3856ad364e35_6.3.9600.17088_none_5cb82cc71942e6b3\amd64\tsprint.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TSGenericUSBDriver.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGD.sys Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.3.9600.16384_none_2b0b22e0e8207449\TsUsbGDCoInstaller.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_transfercable.inf_31bf3856ad364e35_6.3.9600.16384_none_515e033c65cedd7d\TransferCable.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\tpmvsc.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpmvsc.inf_31bf3856ad364e35_6.3.9600.16384_none_6f737fe6531c5d06\VirtualSmartcardReader.dll Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.inf Successfully restored ownership for C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys Successfully restored permissions on C:\WINDOWS\winsxs\amd64_tpm.inf_31bf3856ad364e35_6.3.9600.16384_none_9ce14b41db1eac9e\tpm.sys PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.1.0 by niemiro has completed. Currently storing 14 datablocks. Finish time: 2014-12-09 14:20:21.312 Script hash: MmnuO1zbJUDPZ9PwkXQaZyhXlncyYOrorlDs1p+zRew= ----------------------EOF----------------------- CBS log:View attachment cbs.txt
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Dec 9, 2014 #4 Hello again, That's odd SFC is not showing any corrupt files... Code: 2014-12-09 14:45:48, Info CSI 00000848 [SR] Verify complete 2014-12-09 14:45:48, Info CSI 00000849 [SR] Repairing 0 components 2014-12-09 14:45:48, Info CSI 0000084a [SR] Beginning Verify and Repair transaction 2014-12-09 14:45:48, Info CSI 0000084b [SR] Repair complete Lets do a scan with DISM just to make sure. DISM Scan Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command DISM /Online /Cleanup-Image /RestoreHealth Please wait for this to Finish before continuing with rest of the steps. SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
Hello again, That's odd SFC is not showing any corrupt files... Code: 2014-12-09 14:45:48, Info CSI 00000848 [SR] Verify complete 2014-12-09 14:45:48, Info CSI 00000849 [SR] Repairing 0 components 2014-12-09 14:45:48, Info CSI 0000084a [SR] Beginning Verify and Repair transaction 2014-12-09 14:45:48, Info CSI 0000084b [SR] Repair complete Lets do a scan with DISM just to make sure. DISM Scan Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command DISM /Online /Cleanup-Image /RestoreHealth Please wait for this to Finish before continuing with rest of the steps. SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive