corrupt windows file PINTLGB.IMD

f2l0a0s0h · Nov 17, 2014

Hi,

Can someone please help?

I have a corrupt PINTLGB.IMD preventing me from updating my windows

I have ran SFCFix.exe and it outputs as follows:-

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-17 13:41:02.678
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_76376350 5e93084b\PINTLGB.IMD
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_808c0da2 92f3ca46\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-11-17 13:41:16.905
----------------------EOF-----------------------

f2l0a0s0h · Nov 17, 2014

further information attached the logs from running SFC /scannow

f2l0a0s0h · Nov 17, 2014

Hi Much appreciated if someone could please help?

Thanks in advance...

Go The Power · Nov 18, 2014

Hello and welcome to the forum :)

Before we start creating a fix for this one, I would like to see some full fresh SFC results:

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

f2l0a0s0h · Nov 18, 2014

I have attached thefile, many thanks

Go The Power · Nov 19, 2014

Hello,

Lets get that file repaired now.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

f2l0a0s0h · Nov 19, 2014

thanks just completed the sfcfix.exe process

Code:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-19 16:20:17.116
Using .zip script file at C:\Users\Asus\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD


Line blocked (SFCFix.txt): "C:\Users\Asus\AppData\Local\niemiro\Archive\SFCFix.txt" C:\Windows\SFCFix.txt.
Successfully copied file C:\Users\Asus\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD.


Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-11-19 16:20:17.506
Script hash: WF1qiQn6+JaWg9NKWFy2+XPaf/UMx4fQlSuMPlSLPCU=
----------------------EOF-----------------------

f2l0a0s0h · Nov 19, 2014

Here I post the output of the rerun of sfc /scannow and attached the txt file

Code:

C:\Windows\system32>sfc /scannow


Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

Go The Power · Nov 20, 2014

The file has been repaired :)

POQ 129 ends.
2014-11-19 16:28:49, Info CSI 00000304 [SR] Repair complete

f2l0a0s0h · Nov 21, 2014

Unfortunately I still cannot update windows.. it's still giving me an error..

Btw last time I ran sfc /scannow, the results said "Windows Resource Protection found corrupt files but was unable to fix them", might there be other errors in the CBS log file attached?

Thanks,

f2l0a0s0h · Nov 21, 2014

Found these lines in the CBS.txt file I attached earlier..

Code:

	Line 2241: 2014-11-18 18:05:55, Info                  CSI    000000ec [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch	Line 2244: 2014-11-18 18:05:56, Info                  CSI    000000ee [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 2245: 2014-11-18 18:05:56, Info                  CSI    000000ef [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 2250: 2014-11-18 18:05:56, Info                  CSI    000000f2 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted

Go The Power · Nov 21, 2014

Go The Power said:
The file has been repaired :)

POQ 129 ends.
2014-11-19 16:28:49, Info CSI 00000304 [SR] Repair complete

f2l0a0s0h said:

Found these lines in the CBS.txt file I attached earlier..

Code:

    Line 2241: 2014-11-18 18:05:55, Info                  CSI    000000ec [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch    Line 2244: 2014-11-18 18:05:56, Info                  CSI    000000ee [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 2245: 2014-11-18 18:05:56, Info                  CSI    000000ef [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    Line 2250: 2014-11-18 18:05:56, Info                  CSI    000000f2 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted

Look at the dates. The files you have posted are from an old SFC scan, the one I posted is from a newer scan.

Code:

    Line 5804: 2014-11-19 12:47:36, Info                  CBS    Failed to install catalog for package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5805: 2014-11-19 12:47:36, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5806: 2014-11-19 12:47:36, Info                  CBS    Failed to add package. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5807: 2014-11-19 12:47:36, Info                  CBS    Failed to persist package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5808: 2014-11-19 12:47:36, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5811: 2014-11-19 12:47:36, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]
    Line 5812: 2014-11-19 12:47:36, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070426 - ERROR_SERVICE_NOT_ACTIVE]

The issue may be with one of the Windows services.

Please try Windows Update again (It will likely fail again) but I want to get the most recent error code:

Windows Update log

Click on the Start button -> Inside the search box type in CMD -> Select CMD

Inside the Command Prompt windows copy and paste the following commands
cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
Please go to your desktop and upload WindowsUpdate.txt to OneDrive or Dropbox and provide the link back here.

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corrupt windows file PINTLGB.IMD

f2l0a0s0h

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f2l0a0s0h

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Go The Power

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Go The Power

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f2l0a0s0h

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Go The Power

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f2l0a0s0h

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Go The Power

Senior Administrator, Windows Update Expert, Contributor