Hello Alex,
Sorry for the delay getting back to you. I couldn’t understand exactly what I should be doing, so I’ve been trying to work it out. I think I’ve done what you wanted, probably too much, but I’ll also describe what was confusing me.
You asked me to do another scan with
SURT and
SFC, then upload the CBS folder again. I looked through what I’d done before and couldn’t see a SURT scan, but I did see it mentioned in the ‘SFCFix log’ and wondered if it had been one of the things you’d asked me to do, but by a different name. I also knew I had done a ‘sfc /scannow’ myself, and wondered if it was this. However, I found a thread you wrote on 30 Aug 2014 describing how to run SURT and I can say that I definitely haven’t done that.
Your SURT thread said the results are in the CheckSUR log, so I had a look at the one from the CBS folder which I posted the other day. I can see the 6498 errors / 6492 fixed, but when I scroll up the log, the date appears to be 2012-09-27. Does that explain why I don’t recognise doing a SURT scan in the last few days, is that result actually from an old scan.
I did once have recurring BSOD with this PC and it turned out to be defective RAM. I need to find the date, but it could easily be 2012. Maybe a SURT was done then. Would it also account for all those errors.
Anyway, I tried to do what you asked, but as I wasn’t totally sure what you meant, I may have done too much. I did SFCFix between each step and attached the SFCFix.txt, so that you could see the results.
a. Ran SFCFix. See attachments SFCFix(3).txt & CBS(3).zip
b. SURT scan (as in your thread of 30 Aug 2014). Result says ‘zero errors detected’.
c. Ran SFCFix. See attachments SFCFix(4).txt & CBS(4).zip
d. Ran ‘sfc /scannow’. Result says ‘windows resource protection did not find any integrity violations’.
e. Ran SFCFix. See attachments SFCFix(6).txt & CBS(6).zip
I have not re-uploaded the Components hive, because I don’t think you asked for that. Just ask if you want it.
Re. the original problem, it is still the same. I notice that 2 updates have tried to install, twice actually (18th & today), and failed. They are both .NET 3.5.1 updates (KB2478662 & KB2446710). I have now hidden them both to see if that changes anything.
View attachment SFCFix(6).txtView attachment SFCFix(3).txtView attachment SFCFix(4).txt
These are only the SFCFix.txt attachments. The CBS.zip attachments will be in the next post below.
I hope I’ve done what you wanted.
Thankyou, Andrew.