Windows Server 2008 R2 Standard Update no longer works - help!!!!

beroldb · Aug 31, 2014

I have a client that is running Server 2008 R2 SP1 and will not update.

I've searched and searched for answers and basically done everything authoritative that I can find.

I've renamed the SoftwareDistribution folder, tried to run BK947821, SFCFix.exe, this computer/server just refuses to update.

Is there anyone out there who can help me?

Frustrated and confused,

BeroldB

Go The Power · Sep 2, 2014

Hello beroldb and welcome to the forum :)

Lets start of by obtaining a few logs for analysis, this should help give a good indication of what is going on.

Download and run System Update Readiness Tool (SURT)

Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
Go to your desktop and run KB947821
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

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Windows Server 2008 R2 Standard Update no longer works - help!!!!

beroldb

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor