[SOLVED] Window 7 Activated but not Validated. What to do?

Lichiyado · Aug 31, 2014

Hi there :wave:

I'm new here. I'm trying to resolve an issue I'm having and realize I need some help. I have a Toshiba a605-p200 laptop running Windows 7 Home Premium 32 bit, SP1. This is a retail upgrade version I purchased in 2009 directly from Microsoft to replace the original Vista that came with the computer.

I recently cloned the old hard drive and installed a new one. I replaced the hard drive because I bumped it and it started misbehaving. Now I get continual warnings from "Windows Activation Technologies" that "This computer is not running genuine Windows" (error code 0x8004fe21). My many attempts to resolve this issue through this dialogue box fail, and I receive "Windows could not be validated as genuine" error.

I've called MS Genuine advantage twice. Both support calls (level 1 I assume) gave me a new installation ID. In both cases they were able to assist me with what appeared to be a successful validation, but I continue to receive the above warnings.

I've run chkdsk /f and sfc /scannow. Chkdsk completes successfully and SFC mentions some files that cannot be fixed. I've used CCleaner to clean files and to clean the registry. AVG virus scan shows no problems. Spybot shows some adware but it's been removed and I'm still receiving the warning. No one but me has touched this computer.

I'm at a loss. I've seen you've had some success dealing with this issue, and rather than immediately call MS again, or do a clean or repair installation of Windows, I'm hopeful you can help. Here is the printout from the MGA diagnostic tool:

Code:

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
 
Cached Validation Code: 0x0
Windows Product Key: *****-*****-DKPQF-2QK2M-V7P69
Windows Product Key Hash: F7aiKEvixwURH8+bfhDXic7sUc4=
Windows Product ID: 00359-034-5562334-85540
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BC0E264D-8843-4E57-B82C-D85D575FDF30}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
 
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic Edition 2003 - 118
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-

80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\UserWin7\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BC0E264D-8843-4E57-B82C-D85D575FDF30}

</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architectu

re><PKey>*****-*****-*****-*****-V7P69</PKey><PID>00359-034-5562334-

85540</PID><PIDType>5</PIDType><SID>S-1-5-21-3453046555-1307860971-

1100681137</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>PORTEGE

A605</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version

3.10</Version><SMBIOSVersion major="2"

minor="5"/><Date>20100126000000.000000+000</Date></BIOS><HWID>E5EB3407018400F8</HWID><UserL

CID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)

</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBI

D><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A006A  

</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><

Product GUID="{91130409-6000-11D3-8CFE-

0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Basic Edition

2003</Name><Ver>11</Ver><Val>8D024110D670C</Val><Hash>sbTicLmS7wX6tXmTiRtKEO5BpGg=</Hash><

Pid>73102-OEM-5690267-81277</Pid><PidType>6</PidType></Product><Product GUID="{91120000-001A-

0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook

2007</Name><Ver>12</Ver><Val>9DB1B0966B29F0C</Val><Hash>cn8ibcciWeLYjl9/vRiLd5Tfs5k=</Hash><Pid

>81610-902-8917316-62275</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16"

Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11"

Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-556233-01-1033-7601.0000-2472011
Installation ID: 015081519863239853929216308806790191086793901580066373
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: V7P69
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/31/2014 8:56:43 PM
 
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 8:30:2014 17:30
WAT Activex: Registered
WAT Admin Service: Registered
 
HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAMAAAACAAAABAABAAEAeqjAAc2DEB58Cc5w+A0mp+aSn7sM0Wq

+yriKDEbK
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value            OEMTableID Value
  APIC                         TOSHIB                     A006A  
  FACP                                    TOSHIB                     A006A  
  HPET                                    TOSHIB                     A006A  
  BOOT                                   TOSHIB                     A006A  
  MCFG                                   TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A  
  TCPA                                    TOSHIB                     A006A  
  SLIC                         TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A  
  SSDT                                    TOSHIB                     A006A

Thanks a ton for your help.

Richard L.

Tekno Venus · Sep 1, 2014

Hi and welcome to Sysnative,

I'm going to let NoelDP (our activation expert) do most of the work here, but can you please follow the https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html, because there are some corruptions detected in your MGADiag log.

I've also moved the thread to the Windows Update forum because we deal with SFC threads here.

Stephen

tom982 · Sep 1, 2014

Hello Richard, welcome to Sysnative!

As Stephen said, Noel will be able to fix you up in no time at all, but it would help if we knew a little more information before he's online :) You're using an outdated version of MGADiag, could you delete it and run a scan with the latest version please:

MGADiag

Download MGADiag (by Microsoft) from the link below:

http://go.microsoft.com/fwlink/?linkid=52012
Run the tool by double clicking on the file. Press Continue when prompted
When it has finished, press Copy then Paste (Ctrl+V) this into your next post

You said the computer shipped with Windows Vista, but your MGADiag log is showing that you have a Windows 7 SLIC table. SLIC tables are part of OEM licenses and either come straight out of the factory (you will have had a Vista SLIC table at some point) or are installed by activation exploits - the Daz Loader in particular. Have you ever installed the Daz Loader on this computer? It's no problem and we'll still be able to help you regardless of the answer as you clearly have a genuine Windows 7 retail license, but it will change things during the troubleshooting.

Tom

NoelDP · Sep 1, 2014

"DON'T PANIC!" - H-HGTTG

The Activation/Validation problem here is almost certainly a simple one - but as Tom says, using the older version of MGADiag doesn't help diagnosis.

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report (with the new version of MGADiag, please!).

Lichiyado · Sep 1, 2014

Hiya Noel, Stephen and Tom,

Thanks for getting on this. I really appreciate it. I’m sure you know how annoying and distracting an error like this can be. Fortunately, my computer still functions well.

Below is the information you requested in this thread and on your “Widows Update Forum Posting Instructions” thread. CBS.zip uploaded.View attachment 9115

Tom, to answer your question, no, I’ve never used Daz Loader on this or any other computer. (not sure what it is!)

Here’s a short, hopefully helpful history of this computer: It originally shipped with Vista. Did a clean install with upgrade retail Win 7. Hard drive crashed later. Did a clean install on new hard drive. Activation issues. MS Genuine Advantage gave me a new key. And recently, as I mentioned in the original post, I cloned a failing hard drive to a new hard drive, which has led me to the current issue.

Noel, I installed the Intel driver (iata_enu.exe) as you suggested. Now, where’s my towel?

Thanks, Richard

------------------------------------------------------------------------------------------------

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

--------------------------------------------------------------------------------------------------

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-09-01 22:32:36.000
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-09-01 22:39:17.284
----------------------EOF-----------------------

--------------------------------------------------------------------------------------------------

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DKPQF-2QK2M-V7P69
Windows Product Key Hash: F7aiKEvixwURH8+bfhDXic7sUc4=
Windows Product ID: 00359-034-5562334-85540
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BC0E264D-8843-4E57-B82C-D85D575FDF30}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic Edition 2003 - 118
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\UserWin7\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BC0E264D-8843-4E57-B82C-D85D575FDF30}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V7P69</PKey><PID>00359-034-5562334-85540</PID><PIDType>5</PIDType><SID>S-1-5-21-3453046555-1307860971-1100681137</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>PORTEGE A605</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20100126000000.000000+000</Date></BIOS><HWID>E5EB3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A006A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>8D024110D670C</Val><Hash>sbTicLmS7wX6tXmTiRtKEO5BpGg=</Hash><Pid>73102-OEM-5690267-81277</Pid><PidType>6</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>9DB1B0966B29F0C</Val><Hash>cn8ibcciWeLYjl9/vRiLd5Tfs5k=</Hash><Pid>81610-902-8917316-62275</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-556233-01-1033-7601.0000-2472011
Installation ID: 015081519863239853929216308806790191086793901580066373
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: V7P69
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 9/1/2014 11:29:03 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 8:31:2014 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAMAAAABAAAABAABAAEAeqjAAc2DEB58Cc5w+A0mp+aSDNFqvsq4igxGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSHIB A006A
FACP TOSHIB A006A
HPET TOSHIB A006A
BOOT TOSHIB A006A
MCFG TOSHIB A006A
SSDT TOSHIB A006A
TCPA TOSHIB A006A
SLIC TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A

Lichiyado · Sep 1, 2014

Oops made a mistake. Below is the MGAdiagnostic AFTER I upgraded the Intel drivers, per Noels suggestion.

Sorry. Richard

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DKPQF-2QK2M-V7P69
Windows Product Key Hash: F7aiKEvixwURH8+bfhDXic7sUc4=
Windows Product ID: 00359-034-5562334-85540
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BC0E264D-8843-4E57-B82C-D85D575FDF30}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic Edition 2003 - 118
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\UserWin7\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BC0E264D-8843-4E57-B82C-D85D575FDF30}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V7P69</PKey><PID>00359-034-5562334-85540</PID><PIDType>5</PIDType><SID>S-1-5-21-3453046555-1307860971-1100681137</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>PORTEGE A605</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20100126000000.000000+000</Date></BIOS><HWID>E5EB3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A006A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>8D024110D670C</Val><Hash>sbTicLmS7wX6tXmTiRtKEO5BpGg=</Hash><Pid>73102-OEM-5690267-81277</Pid><PidType>6</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>9DB1B0966B29F0C</Val><Hash>cn8ibcciWeLYjl9/vRiLd5Tfs5k=</Hash><Pid>81610-902-8917316-62275</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-556233-01-1033-7601.0000-2472011
Installation ID: 020832754930413965618356209106941096111570347785679701
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: V7P69
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 9/2/2014 1:05:24 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:31:2014 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAMAAAABAAAABAABAAEAeqjAAQbFEB7unM5w+A0mp+aSDNFqvsq4igxGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSHIB A006A
FACP TOSHIB A006A
HPET TOSHIB A006A
BOOT TOSHIB A006A
MCFG TOSHIB A006A
SSDT TOSHIB A006A
TCPA TOSHIB A006A
SLIC TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A
SSDT TOSHIB A006A

NoelDP · Sep 1, 2014

That's the non-genuine bit sorted, anyhow - I'll leave you to Tom's tender mercies for the cleanup of the CBS/SFC errors

tom982 · Sep 1, 2014

@Noel, any idea why it's still showing a Windows 7 marker?

Code:

Windows marker version: 0x20001

@Richard, would you mind running SFC one more time for me please?

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom

Lichiyado · Sep 2, 2014

Hi Gents,

Noel, I was able to validate my Win 7 online. Thanks you for that assistance.

Tom, here is the CBS.txt you requested: View attachment cbs.txt

And here is the most recent text from the SFC:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
1 file(s) copied.
C:\Windows\system32>

Again, thanks so much for helping me with this.

Richard

NoelDP · Sep 2, 2014

@Tom
If the BIOS was dated more recently than it is, I'd say it was possibly one of the ones that slipped out complete with SLIC (most were HP or Dell, I think)
However, here I think it has to be a Loader of some kind

tom982 · Sep 2, 2014

Thanks Noel, it's a bit odd.

Hi Richard,

That's perfect, all of the problems have been fixed! You're good to go :)

Tom

P.S. We're a bit easier to deal with than MS Support eh?

Lichiyado · Sep 2, 2014

Thank you very much Gentlemen. I appreciate your assistance more than I can say. Maybe I'll say it with a few $$$. Yes, Tom, this is much easier to deal with than MS tech support...by a country mile. And to Noel, "So long, and thanks for all the fish."

Richard

spot · Mar 8, 2016

Will do! Thanks for the redirect :)

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[SOLVED] Window 7 Activated but not Validated. What to do?

Lichiyado

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Tekno Venus

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tom982

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NoelDP

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NoelDP

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tom982

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Lichiyado

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NoelDP

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Lichiyado

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spot

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