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[SOLVED] Another IE9 is installed won't uninstall IE10 or IE11

B

bugster

Member

Aug 18, 2014

#1

No matter what i tried they won't installed. Win7 x64

Attached CBS log

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Staff member

Aug 22, 2014

#2

Hello bugster :)

Lets see if SURT can detect any issues:

Download and run System Update Readiness Tool (SURT)

Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
Go to your desktop and run KB947821
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

B

bugster

Member

Aug 28, 2014

#3

I took care of this issue. Thank you.

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Staff member

Aug 28, 2014

#4

No worries I will mark this one as solved.

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