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  1. #21

    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Quote Originally Posted by martini View Post
    Thank you so much for the postings here. I had this problem with a corrupted CNBJ2530.DPB and was able to fix it using DISM. Before reading about this problem I had no awareness about DISM or it's capability. Thank you.
    You are welcome. It didn't work for me but glad that it worked for you.

    Peace,
    Mike


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  2. #22

    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Quote Originally Posted by martini View Post
    Thank you so much for the postings here. I had this problem with a corrupted CNBJ2530.DPB and was able to fix it using DISM. Before reading about this problem I had no awareness about DISM or it's capability. Thank you.
    +1

    thx!

  3. #23
    xilolee's Avatar
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hi tekno_Venus and all!
    I have the same problem.
    This is the CBS.log
    Read More:

    I have downloaded the zip file, then compared the corrupted file on my system with the file in the zip.
    Read More:

    Differences are at the end of the file.
    I don't know how to calculate its hash; nirsoft hashmyfiles found:
    Read More:


    FCIV.EXE utility shows the same:
    Read More:



    So the unanswered questions remain:
    1) What's the cause? A Windows update patch?
    2) When did it happen? And how?



  4. #24
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hello Xilolee and welcome to Sysnative,

    This is very useful and interesting information, so thank you. Would you mind uploading/attaching your corrupt file for me to have a look at myself please?

    So the unanswered questions remain:
    1) What's the cause? A Windows update patch?
    2) When did it happen? And how?
    And I'm sorry to say I don't currently have an answer to all these questions. I can however, tell you what I know

    - This occurs on both Windows 8 and Windows 8.1 systems.
    - It affects both x86 and x64 platforms - although I have only seen one x86 case
    - It is always the same file on each OS. Hence why there are 4 scripts in Repair 2 - Windows 8 x64, Windows 8 x86, Windows 8.1 x64 Preview and Windows 8.1 x64 RTM
    - The file is exactly the same on all OS versions - I've checked the raw hex and hashes. It will have the following hashes (or at least should if I'm correct!)
    Code:
    amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79
    CRC32: FEF48D33
    MD5: 1582B15125961D5312B29E13F9E556B0
    SHA-1: 25AFCA7B7D459EAE47359691C7F54133D79B3892
    SHA-256: 9F9DB493BD7852EDEEB476B924643A1D061B66984A865316AB9A4499F9C20EEC
    SFC: n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=
    - It's more common on Windows 8.1 upgrades (may I ask, did you upgrade to 8.1 from 8?). However, that could just be because there are more people running 8.1 now? Not sure.
    - prncacla.inf is a Windows 8/8.1 only driver related to Canon printers. It does not exist on Windows 7 or earlier
    - It is not a systematic corruption, i.e it's different each time. I analysed a few different corrupt files from different people. Below are some comparisons of the hex - original on top, corrupt on the bottom. However, it always seems to affect the end of the file, just in different ways.

    [Win8/8.1] GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions-screenshot-01_01_2014-09_57_46-pm-png [Win8/8.1] GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions-screenshot-01_01_2014-09_59_47-pm-png [Win8/8.1] GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions-screenshot-22_10_2013-11_12_15-am-png

    - The DISM tool always flags 3 corruptions of CNBJ2530.DPB files from different folders. SFC only flags one. Replacing the one shown by SFC fixes the other two reported by DISM. The one in bold is the one reported by SFC and the one that a fix was made for.

    Code:
    (p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB
    (p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB
    (p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB
    - It doesn't seem to be a case of SFC falsely detecting a corruption, because they are actually corrupt.


  5. #25
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    {After using DISM tool (Yesterday), I found it (now) in C:\Windows\WinSxS\Temp\PendingDeletes with this name: 321ecc07a906cf0104000000c808e409.CNBJ2530.DPB
    I copied it to the desktop and renamed CNBJ2530.DPB
    Given that the manage attachments of this forum doesn't want dpb extensions, it said invalid file, I renamed it CNBJ2530.txt
    Anyway now it says your file of 1.86 MB byte exceeds the forum's limit of 1.68MB for this filetype.}

    Uploaded to
    Code:
    http://speedy.sh/cAMds/CNBJ2530.dpb
    Which informations are you thinking to find/retrieve from it?

  6. #26
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hi,

    Thanks for the link. In terms of what I'm hoping to find, I was going to take a look at the raw hex values and see if I can see anything interesting against a couple of other samples.

    Question - did you upgrade from Windows 8 to 8.1? And did this problem occur when you had Windows 8?

    Stephen


  7. #27
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    {I didn't remember if I had it in Windows 8.
    After I updated to W8.1, I had the problem that every settings didn't work in the metro menu (scilicet: charm bar, search inside settings, every result displayed didn't work).
    I didn't care much of it since I was using classic shell and I never used the metro/modernUI start and the metro search/charm bar...
    Anyway, I refreshed and upgraded the pc (for the second time) in half december.}

    - did you upgrade from Windows 8 to 8.1? Yes, I did
    - And did this problem occur when you had Windows 8? Sorry, I can not remember


    DISM LOG shows:
    Read More:
    Read More:

  8. #28
    Tekno Venus's Avatar
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Quote Originally Posted by xilolee View Post
    {After using DISM tool (Yesterday), I found it (now) in C:\Windows\WinSxS\Temp\PendingDeletes with this name: 321ecc07a906cf0104000000c808e409.CNBJ2530.DPB
    I copied it to the desktop and renamed CNBJ2530.DPB
    Given that the manage attachments of this forum doesn't want dpb extensions, it said invalid file, I renamed it CNBJ2530.txt
    Anyway now it says your file of 1.86 MB byte exceeds the forum's limit of 1.68MB for this filetype.}

    Uploaded to
    Code:
    http://speedy.sh/cAMds/CNBJ2530.dpb
    Which informations are you thinking to find/retrieve from it?
    Hi,

    Just went to look at this, but I cannot download the file.

    Please zip the file and then attach it to your next post.

    Stephen


  9. #29
    xilolee's Avatar
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1


  10. #30

    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hello,
    I replaced Vista with W8.0 on my Dell Optiplex 755, and now have W8.1 32-bit (and 4GB RAM).
    My problem is that Photoshop Elements 9 shuts down when I try to run Photomerge Panorama (and it would probably shut down when other commands were selected). Various forums claim PSE9 will run on W8. On running sfc /scannow I get the message you describe here. The log file produced by SFCFix is attached. I want to fix the error found by SFC, then see if PSE works.

    When I run SFCFix it asks for my Windows software disk. I downloaded and installed W8.0 11-months back, and made a DVD of it. I also have a W8.0 boot/repair disk. But I didn't make a W8.1 software disk, and if the W8.1 download is still on my computer I don't know where.

    Can you please advise how I repair this fault?
    Attached Files Attached Files

  11. #31
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hi cedric! :)
    To repair the CNBJ2530.DPB problem, simply use the DISM command (from an elevated command prompt).
    Firewall should not block Windows update connections!

    DISM.exe /Online /Cleanup-image /Restorehealth

    Anyway: (adobe) Photoshop elements 9 is not compatible with Windows 8/8.1, if you check system requirements; I think even if you will solve this SFC (negligible) error, I don't think that will change AdobePSE9 behavior.

  12. #32
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Quote Originally Posted by Cedric View Post
    Hello,
    I replaced Vista with W8.0 on my Dell Optiplex 755, and now have W8.1 32-bit (and 4GB RAM).
    My problem is that Photoshop Elements 9 shuts down when I try to run Photomerge Panorama (and it would probably shut down when other commands were selected). Various forums claim PSE9 will run on W8. On running sfc /scannow I get the message you describe here. The log file produced by SFCFix is attached. I want to fix the error found by SFC, then see if PSE works.

    When I run SFCFix it asks for my Windows software disk. I downloaded and installed W8.0 11-months back, and made a DVD of it. I also have a W8.0 boot/repair disk. But I didn't make a W8.1 software disk, and if the W8.1 download is still on my computer I don't know where.

    Can you please advise how I repair this fault?
    Hi,

    If DISM doesn't work - as described by Repair Method 1 and Xilolee above, I am going to update the tutorial with the corruption you have later today

    Stephen


  13. #33

    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    My computer can't fix the cbs log files. How do I fix it other than scifix?

  14. #34
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Quote Originally Posted by aliasyncope View Post
    My computer can't fix the cbs log files. How do I fix it other than scifix?
    Hi,

    Can you please be a little more descriptive that "can't fix"? I will happily help you - but I need a little more information from you please. What have you tried? Are you getting an error code?

    Stephen


  15. #35
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    ** Tutorial Updated **

    - Added Windows 8.1 x86 repair script.


  16. #36
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    It returned.
    I don't know if it is related, but I have got a similar issue with the firewall.
    I made my own rules and deleted the default ones (exported in another file).
    Some default rules keep to resuscitate themselves...!!!

    Read More:

    This time I compared the corrupted file (1st jan) with the second one (11th jan):

    Read More:

  17. #37
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    The firewall shouldn't be related - please start your own thread for that.

    Regarding the corruption, try fixing it one more time. Use the relevant SFCFix script in repair method 2 rather than DISM this time.

    Stephen


  18. #38
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Just before you do, does the file created/modification date correspond to anything in particular, or a particular update install? I suspect this isn't actually a problem with an update install, but it would still be helpful to know.

    Thank you.

    Richard
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  19. #39
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      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
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        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
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    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Hi Richard - niemiro!

    [Win8/8.1] GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions-immagine2-jpg
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  20. #40

    Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    THANK YOU!
    I was getting a random blue screen, and I ran SFC to look for corruptions. I ran into this file being corrupt, and found your guide on how to fix it. No more blue screens!
    For the record: Windows 8 x64, no upgrade to 8.1. Tried it at one point, but 8.1 doesn't like legacy AMD cards.
    jcgriff2 says thanks for this.

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