G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Dec 15, 2017 #21 xilolee said: I thought they can also reply via email. It could be that setting name is another name of "secure boot". In this case, you can switch it anytime (at least I can on my asrock MB and on my previous packard-bell/acer board). Only gigabyte support (or some of its clients with a similar motherboard but with the same setting) can know it. Click to expand... Hey xilolee, Yes they have email but it takes almost a full week just to get reply. Then I send followup questions and wait many more days, so phone was much easier (except its almost an hour wait to get out of the que to a tech.) Thanks for the info and help. Just to be safe I will be cloning my drive c: just to be safe. Then I will attempt the bios setting change, thou I will wait till after Christmas to do it all. I will reply again after Christmas / Early January with the results. Thanks again for the help. Have a Fantastic Christmas / Holiday Season Fred
xilolee said: I thought they can also reply via email. It could be that setting name is another name of "secure boot". In this case, you can switch it anytime (at least I can on my asrock MB and on my previous packard-bell/acer board). Only gigabyte support (or some of its clients with a similar motherboard but with the same setting) can know it. Click to expand... Hey xilolee, Yes they have email but it takes almost a full week just to get reply. Then I send followup questions and wait many more days, so phone was much easier (except its almost an hour wait to get out of the que to a tech.) Thanks for the info and help. Just to be safe I will be cloning my drive c: just to be safe. Then I will attempt the bios setting change, thou I will wait till after Christmas to do it all. I will reply again after Christmas / Early January with the results. Thanks again for the help. Have a Fantastic Christmas / Holiday Season Fred
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,668 Location World, Europe, Italy Dec 15, 2017 #22 If you send them an email, the reply could arrive before Christmas or January. :)
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Dec 20, 2017 #23 xilolee said: If you send them an email, the reply could arrive before Christmas or January. :) Click to expand... Hey, Yes I have sent emails and submitted tickets to Gigabyte. They finally responded but simply dont understand no mattr how much i explain. They told me it was a virus issue from when virus infected my c: drive. I told them that is impossible as I did not put same drive in only the same model as i always buy 2 of everything so I have backups (for cheaper items). And all other drives have been scanned by multiple methods and all drives are clean. I even told them I am not installing items that were on the drives and download fresh links to new drive and then delete old files. Anyways I am still waiting for further responses from them. Just thought I would post to let you guys know. Thanks Fred
xilolee said: If you send them an email, the reply could arrive before Christmas or January. :) Click to expand... Hey, Yes I have sent emails and submitted tickets to Gigabyte. They finally responded but simply dont understand no mattr how much i explain. They told me it was a virus issue from when virus infected my c: drive. I told them that is impossible as I did not put same drive in only the same model as i always buy 2 of everything so I have backups (for cheaper items). And all other drives have been scanned by multiple methods and all drives are clean. I even told them I am not installing items that were on the drives and download fresh links to new drive and then delete old files. Anyways I am still waiting for further responses from them. Just thought I would post to let you guys know. Thanks Fred
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,668 Location World, Europe, Italy Dec 20, 2017 #24 You should only ask what that setting is, without explaining. Example (because your English is better than mine, you can obviously change the words): Dear Gigabyte support, in my motherboard BIOS, GA-990FXA-UD3 (rev. 4.0), there's a setting named/called OS type. Currently it is set to other OS, and Windows 8.1 is installed in my machine. If I change that setting to windows 8, do I need to reinstall windows? Regards. Click to expand...
You should only ask what that setting is, without explaining. Example (because your English is better than mine, you can obviously change the words): Dear Gigabyte support, in my motherboard BIOS, GA-990FXA-UD3 (rev. 4.0), there's a setting named/called OS type. Currently it is set to other OS, and Windows 8.1 is installed in my machine. If I change that setting to windows 8, do I need to reinstall windows? Regards. Click to expand...
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 21, 2017 #25 Hi, Just for curiosity what are the options you have on the BIOS for the OS type?
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,668 Location World, Europe, Italy Dec 21, 2017 #26 @SleepyDude The options are: - Windows 8 - other - in other special cases, also Windows 8 WHQL is present. In GrenPa's case, this is not present. I don't think there are other options, but let's see if GrenPa confirms or not.
@SleepyDude The options are: - Windows 8 - other - in other special cases, also Windows 8 WHQL is present. In GrenPa's case, this is not present. I don't think there are other options, but let's see if GrenPa confirms or not.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 21, 2017 #27 Thanks Xilolee. I see its a Gigabyte thing Windows 10 USB not detected - Windows 10 Forums Based on the description and settings its a shortcut to make it easy to auto adjust the options: CSM Support, Secure Boot and Secure Boot Mode. Selecting Windows 8 and making sure the options are set to this: - CSM Support: Enable - Secure Boot: Disable Should have the same result as OS Type = Other OS
Thanks Xilolee. I see its a Gigabyte thing Windows 10 USB not detected - Windows 10 Forums Based on the description and settings its a shortcut to make it easy to auto adjust the options: CSM Support, Secure Boot and Secure Boot Mode. Selecting Windows 8 and making sure the options are set to this: - CSM Support: Enable - Secure Boot: Disable Should have the same result as OS Type = Other OS
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 21, 2017 #28 GrenPa said: ... to make this easier my mobo is GA-990fxa-uds R4 running bios F3 the link to board is here GA-990FXA-UD3 (rev. 4.0) | Motherboard - GIGABYTE and under support you will see al the drivers. I am running Windows 8.1 64bit. There are two usb 3 drives listed but I think one is a mistake as it says xp when I downloaded it and i think the other is the correct one and is ver [V4.90A] so as i said i downloaded and ran the setup but my bios is still showing a much newer driver even if i tell it to check for new driver it stays with window assigned one. Click to expand... You should try to install the USB driver that mention XP because its dated 2016/08/30 ignore the name, it includes drivers to all the Windows from XP to 8.1.
GrenPa said: ... to make this easier my mobo is GA-990fxa-uds R4 running bios F3 the link to board is here GA-990FXA-UD3 (rev. 4.0) | Motherboard - GIGABYTE and under support you will see al the drivers. I am running Windows 8.1 64bit. There are two usb 3 drives listed but I think one is a mistake as it says xp when I downloaded it and i think the other is the correct one and is ver [V4.90A] so as i said i downloaded and ran the setup but my bios is still showing a much newer driver even if i tell it to check for new driver it stays with window assigned one. Click to expand... You should try to install the USB driver that mention XP because its dated 2016/08/30 ignore the name, it includes drivers to all the Windows from XP to 8.1.
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Jan 12, 2018 #29 xilolee said: And what's the exact setting name? Is it Bios features, OS type? Click to expand... Hey Xilolee, Sorry for the long wait have been to bust to do until lately. My Bios has 3 settings for os and they are"Other OS, Windows 8 and one Called Windows ..." Not sure what the Windows ... is as thats all it says. As of now it is still set to "Other OS" Thanks in advance Fred
xilolee said: And what's the exact setting name? Is it Bios features, OS type? Click to expand... Hey Xilolee, Sorry for the long wait have been to bust to do until lately. My Bios has 3 settings for os and they are"Other OS, Windows 8 and one Called Windows ..." Not sure what the Windows ... is as thats all it says. As of now it is still set to "Other OS" Thanks in advance Fred
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Jan 12, 2018 #30 Hey SleepyDude, I will do a bios search tomorrow as I have to go spend day at hospital for health again. I will check CSM support and Secure Boot setting and reply after i have the info. later today or tomorrow. Thanks Fred
Hey SleepyDude, I will do a bios search tomorrow as I have to go spend day at hospital for health again. I will check CSM support and Secure Boot setting and reply after i have the info. later today or tomorrow. Thanks Fred
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Jan 12, 2018 #31 SleepyDude said: GrenPa said: ... to make this easier my mobo is GA-990fxa-uds R4 running bios F3 the link to board is here GA-990FXA-UD3 (rev. 4.0) | Motherboard - GIGABYTE and under support you will see al the drivers. I am running Windows 8.1 64bit. There are two usb 3 drives listed but I think one is a mistake as it says xp when I downloaded it and i think the other is the correct one and is ver [V4.90A] so as i said i downloaded and ran the setup but my bios is still showing a much newer driver even if i tell it to check for new driver it stays with window assigned one. Click to expand... You should try to install the USB driver that mention XP because its dated 2016/08/30 ignore the name, it includes drivers to all the Windows from XP to 8.1. Click to expand... Hello SleepyDude, I will give the drivers a shot later today if I get back in time or Tomorrow and will reply again then. But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Talk later or tomorrow. Thanks Fred
SleepyDude said: GrenPa said: ... to make this easier my mobo is GA-990fxa-uds R4 running bios F3 the link to board is here GA-990FXA-UD3 (rev. 4.0) | Motherboard - GIGABYTE and under support you will see al the drivers. I am running Windows 8.1 64bit. There are two usb 3 drives listed but I think one is a mistake as it says xp when I downloaded it and i think the other is the correct one and is ver [V4.90A] so as i said i downloaded and ran the setup but my bios is still showing a much newer driver even if i tell it to check for new driver it stays with window assigned one. Click to expand... You should try to install the USB driver that mention XP because its dated 2016/08/30 ignore the name, it includes drivers to all the Windows from XP to 8.1. Click to expand... Hello SleepyDude, I will give the drivers a shot later today if I get back in time or Tomorrow and will reply again then. But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Talk later or tomorrow. Thanks Fred
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Jan 12, 2018 #32 xilolee said: You should only ask what that setting is, without explaining. Example (because your English is better than mine, you can obviously change the words): Dear Gigabyte support, in my motherboard BIOS, GA-990FXA-UD3 (rev. 4.0), there's a setting named/called OS type. Currently it is set to other OS, and Windows 8.1 is installed in my machine. If I change that setting to windows 8, do I need to reinstall windows? Regards. Click to expand... Click to expand... Hey Xilolee, I spoke to gigabyte again by phone and by email. The reps say OS setting should not matter. But they dont know why all my eSata and USB 3 ports would malfunction after the reinstall. They said I could try setting to Windows 8 but said I might need to reinstall windows for the 5th time. Also I was told by some Software companies I have to make sure i deactivate all my software as the change will stop software from working. and then I could not reactivate it unless I had deactivated first. I have been unable to do a full reinstall or cloning yet as been busy and lots of doctor visits which kept me offline for weeks. Talk Soon. Thanks Fred
xilolee said: You should only ask what that setting is, without explaining. Example (because your English is better than mine, you can obviously change the words): Dear Gigabyte support, in my motherboard BIOS, GA-990FXA-UD3 (rev. 4.0), there's a setting named/called OS type. Currently it is set to other OS, and Windows 8.1 is installed in my machine. If I change that setting to windows 8, do I need to reinstall windows? Regards. Click to expand... Click to expand... Hey Xilolee, I spoke to gigabyte again by phone and by email. The reps say OS setting should not matter. But they dont know why all my eSata and USB 3 ports would malfunction after the reinstall. They said I could try setting to Windows 8 but said I might need to reinstall windows for the 5th time. Also I was told by some Software companies I have to make sure i deactivate all my software as the change will stop software from working. and then I could not reactivate it unless I had deactivated first. I have been unable to do a full reinstall or cloning yet as been busy and lots of doctor visits which kept me offline for weeks. Talk Soon. Thanks Fred
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jan 13, 2018 #33 Hi, GrenPa said: But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Click to expand... I don't think so.
Hi, GrenPa said: But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Click to expand... I don't think so.
G GrenPa Well-known member Joined Jan 14, 2017 Posts 55 Jan 14, 2018 #34 SleepyDude said: Hi, GrenPa said: But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Click to expand... I don't think so. Click to expand... Hey, Well I tried xp driver and it made no difference even after restart. I just dont get it, to me to have both esata and usb 3 not work correctly baffles me. I think I am going to give up and just get a new system. i will use the old one/current one for storage. I will have to save up for a few months as being on disability cash is very tight. Thanks to you and everyone for the help. Have a great day. Fred
SleepyDude said: Hi, GrenPa said: But one more question before i leave would the USB driver also effect the eSata ports as they have problems? Click to expand... I don't think so. Click to expand... Hey, Well I tried xp driver and it made no difference even after restart. I just dont get it, to me to have both esata and usb 3 not work correctly baffles me. I think I am going to give up and just get a new system. i will use the old one/current one for storage. I will have to save up for a few months as being on disability cash is very tight. Thanks to you and everyone for the help. Have a great day. Fred