1. #1

    Installing DirectPlay error 0x80070490. FIX: USED DISM ENABLE-FEATURE

    Hi,

    I am not sure this is the right forum to ask this, but since I have tried everything else I'm giving it a go. For an older game (Rollercoaster Tycoon) I have to install DirectPlay, but I get an error when trying to do so.

    Windows couldn't find required files to complete the requested changes. Make sure you're connected to the internet and try again. Error code: 0x80070490.
    I get this error when trying to launch the game via Steam, and when I try to install DirectPlay via control panel>programs>programs and features>turn windows features on or off>legacy components>DirectPlay, as stated on various websites as a fix for this problem. For example: Turn on direct play to use older games... windows 8, 8.1.1 and 10 | Windows Forum
    I have (as suggested elsewhere) to disable my anti virus software, but I get the same error every time. I am connected to the internet.
    I have tried to run a sfc/scannow, and used SFCfix. It did say that it fixed the problems it found, but not the problems I have encountered
    I run windows 8.1

    Any would be much appreciated!


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Hello and welcome to Sysnative!

    Attach the resulting CBS.log of SFC.

  3. #3

    Re: Installing DirectPlay error 0x80070490

    Of course!
    CBS.log - Google Drive CBSlog is here :)

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Please attach C:\Windows\inf\setupapi.dev.log

    Have you tried the following: Steam Community :: Guide :: Running RollerCoaster Tycoon on Windows 8 or 8.1 ?

  5. #5

    Re: Installing DirectPlay error 0x80070490

    Thanks for the reply!
    Yes, I've tried that. Sorry, should have mentioned :)

    You'll find the log here: setupapi.dev.log - Google Drive

  6. #6
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Add Missing Package
    1. Click the Start button and type cmd.exe in the search box.
    2. Right-click on the cmd that comes up and select Run as administrator.
    3. Once you are at the command prompt, copy/paste the following line and hit enter.
    pnputil -a C:\WINDOWS\WinSxS\x86_prnms003.inf_31bf3856ad364e35_6.3.9600.17415_none_e7bbd801ef400762\prnms003.inf

    Let me know if it says successfully installed. If it does, try installing DirectPlay.

    btw, does your Windows Update work?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #7

    Re: Installing DirectPlay error 0x80070490

    It didn't work It comes back with an error saying "the third party INF does not contain digital signature information"

    As for my windows update... I thought it was working fine, because my windows still automatically updates every once in a while. But now that I manually started the Windows Update app and pressed install for some update... It is just stuck on 'preparing to install...'. No I guess the answer is no.

    EDIT: nevermind! Apparently it was just super slow. The update was installed successfully.

  8. #8
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Leave it running for at least an hour and report back. It may be downloading stuff in the background.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  9. #9

    Re: Installing DirectPlay error 0x80070490

    Ah I edited at the same time you posted. As you can read, everything worked out. It was just slow :)

  10. #10
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Try temporarili disabling Skype and your antivirus and try enabling directplay.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  11. #11

    Re: Installing DirectPlay error 0x80070490

    Already did, didn't work...

  12. #12
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Open CMD as Admin and try:

    Code:
    dism /Online /enable-feature /FeatureName:"DirectPlay" /NoRestart
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  13. #13

    Re: Installing DirectPlay error 0x80070490

    Came back with an error.

    "The operation is complete but DirectPlay feature was not enabled. A required parent feature may not be enabled. You can use the /enable-feature /all option to automatically enable each parent feature from the following list. If the parent feature(s) are already enabled, refer to the log file for further diagnostics."

    I've dropped the log here: dism.log - Google Drive

  14. #14
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Let's try this one:

    Code:
    dism /Online /enable-feature /FeatureName:"DirectPlay" /All
    xilolee says thanks for this.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  15. #15

    Re: Installing DirectPlay error 0x80070490

    I think... it worked? The process bar filled up until 100% :)

  16. #16
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Check and let me know. :)
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  17. #17

    Re: Installing DirectPlay error 0x80070490

    It worked! Thank you SO much!

  18. #18
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,166
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Installing DirectPlay error 0x80070490

    Thanks for letting me know. I'll mark this thread as solved! Take care.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

Similar Threads

  1. [SOLVED] media feature in windows 10 is not installing
    By zany in forum Windows Update
    Replies: 1
    Last Post: 01-20-2017, 12:36 PM
  2. [SOLVED] WU error 0x80070490. Some files i cannot repair.
    By CuS in forum Windows Update
    Replies: 8
    Last Post: 09-10-2016, 11:00 AM
  3. Replies: 52
    Last Post: 11-15-2015, 03:48 PM
  4. Error 0x80070490
    By matheria in forum Windows Update
    Replies: 1
    Last Post: 10-08-2015, 10:04 PM
  5. Error 0x80070490 during SP1 install on 2008R2
    By syrushcw in forum Windows Update
    Replies: 0
    Last Post: 06-21-2014, 06:57 AM

Log in

Log in