1. #1

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    [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Previous thread discussion: https://www.sysnative.com/forums/win...rruptions.html

    Any Idea on how I could get this to install? for some context i'm trying to install the CAM software from NZXT for my AIO cooler.


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  2. #2
    jcgriff2's Avatar
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    Re: Error Installing Software that uses a Driver

    What happens when you try to install it?

    What is the error message?

    Do you have the most recent version of the software?

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  3. #3

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    Re: Error Installing Software that uses a Driver

    Hi there, when I try to install the software, it's downloaded as an exe launcher to install it. the launcher gets as far as setting the directory path for the installiation files. Once I get past this and it should begin to install it comes up with the error message of:
    database: C\windows\installer\inprogressinstallinfo.ipi cannot open database file system error -2147286788. It then closes.
    I have tried installing the most recent version from the CAM website as well as trying to use a few older versions which also come up with the same issue.

  4. #4
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    Re: Error Installing Software that uses a Driver

    Hello,

    1. Right-click This PC --> Properties --> Advanced System Settings --> Select the Advanced tab --> Select Environment Variables

    2. In the section titled "User Variables for Administrator" edit the TEMP and the TMP values to be the following:

    Variable Name: TEMP Variable Value: %USERPROFILE%\Local Settings\Temp

    Variable Name: TMP Variable Value: %USERPROFILE%\Local Settings\Temp

    Let me know how it goes.
    Last edited by jcgriff2; 11-18-2017 at 10:52 PM. Reason: Fixed typo

  5. #5

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Changed both variables and still receiving the same error.

  6. #6
    xilolee's Avatar
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    In those variables, I have got this string (using Win10, but I think it should be the same for Win8 and Win8.1):
    %USERPROFILE%\AppData\Local\Temp

  7. #7

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I've tried changing the variables to yours, the same result.

  8. #8
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    softwaremaniac's Avatar
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      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
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      • Case:
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      • Cooling:
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        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Can you take a screenshot of all of them?

  9. #9

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver


  10. #10

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    any other ideas then on what could be done?

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