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  1. #1

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    [W8.1Upd3 x64] Error Installing Software that uses a Driver. FIX: WIN REFRESH

    Previous thread discussion: https://www.sysnative.com/forums/win...rruptions.html

    Any Idea on how I could get this to install? for some context i'm trying to install the CAM software from NZXT for my AIO cooler.


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  2. #2
    jcgriff2's Avatar
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    Re: Error Installing Software that uses a Driver

    What happens when you try to install it?

    What is the error message?

    Do you have the most recent version of the software?

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  3. #3

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    Re: Error Installing Software that uses a Driver

    Hi there, when I try to install the software, it's downloaded as an exe launcher to install it. the launcher gets as far as setting the directory path for the installiation files. Once I get past this and it should begin to install it comes up with the error message of:
    database: C\windows\installer\inprogressinstallinfo.ipi cannot open database file system error -2147286788. It then closes.
    I have tried installing the most recent version from the CAM website as well as trying to use a few older versions which also come up with the same issue.

  4. #4
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    Re: Error Installing Software that uses a Driver

    Hello,

    1. Right-click This PC --> Properties --> Advanced System Settings --> Select the Advanced tab --> Select Environment Variables

    2. In the section titled "User Variables for Administrator" edit the TEMP and the TMP values to be the following:

    Variable Name: TEMP Variable Value: %USERPROFILE%\Local Settings\Temp

    Variable Name: TMP Variable Value: %USERPROFILE%\Local Settings\Temp

    Let me know how it goes.
    Last edited by jcgriff2; 11-18-2017 at 10:52 PM. Reason: Fixed typo

  5. #5

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Changed both variables and still receiving the same error.

  6. #6
    xilolee's Avatar
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    In those variables, I have got this string (using Win10, but I think it should be the same for Win8 and Win8.1):
    %USERPROFILE%\AppData\Local\Temp

  7. #7

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I've tried changing the variables to yours, the same result.

  8. #8
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Can you take a screenshot of all of them?

  9. #9

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver


  10. #10

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    any other ideas then on what could be done?

  11. #11

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Bumping this, does anyone have an idea on what else could be done?

  12. #12
    xilolee's Avatar
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    From an elevated command prompt, launch this command (and post the results of it):
    ((cd /d %appdata%\..\local && icacls temp && dir /ad /q) > "%userprofile%\desktop\icacls.txt") & notepad "%userprofile%\desktop\icacls.txt"

  13. #13

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver


  14. #14
    xilolee's Avatar
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        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
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      • Sound Card:
        RealTek ALC662 (integrated in MB)
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    It seems ok.
    Try a right-click on the installer and "run as administrator".

    Are you currently using a standard account or an administrator account?

  15. #15

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    tried running as admin before and as far as im aware an admin account.

  16. #16

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Just checked I am on an admin account as well.

  17. #17
    xilolee's Avatar
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Last edited by xilolee; 11-26-2017 at 06:48 AM.

  18. #18

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    We are yeah. It's required to use there AIO Cooler im afraid. Also yes, I tried however when trying to launch it I recieve this. https://puu.sh/ytVBr/bcc2bbd2f2.png

  19. #19
    xilolee's Avatar
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      • Manufacturer:
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    No, I successfully installed it on W10 x64 latest version (although it wanted I log in with facebook, google+ or with their account, but I skipped everything).

    Error 0x8007007b seems a windows activation error.
    Is your windows license activated? (check control panel, system)

    Launch these commands from an elevated command prompt and report their results here:
    dism /online /cleanup-image /checkhealth
    sfc /scannow
    Last edited by xilolee; 11-26-2017 at 12:10 PM.

  20. #20
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    softwaremaniac's Avatar
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Just tested it on my VM, works like a charm.

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