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  1. #21

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    My windows is indeed activated. http://puu.sh/ytXAE/63cc5ea54d.png https://puu.sh/ytXjF/b0c8e07095.png I have attached the relevant CBS log.
    Attached Files Attached Files


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  2. #22
    xilolee's Avatar
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    CNBJ2530.DPB is still corrupt, but I don't think it's the problem that denies the installation of the NZXT CAM software.
    (In my experience with windows 8/8.1, that file will continue to corrupt itself.)
    Last edited by xilolee; 11-26-2017 at 01:30 PM.

  3. #23

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I see. Any other idea what could be causing it not to install?

  4. #24
    xilolee's Avatar
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        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Did you disable any windows service?
    Did you use any "optimization program" (such as piriform ccleaner, wisecleaner wise care 365, kerish doctor, ashampoo winoptimizer, regseeker, and so forth)?

    Launch msconfig and show us the general tab, i.e. the first window that appears (or tell us what option is enabled in that window).

  5. #25

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I've used ccleaner in the past. and it's on selective startup, shall I try normal and reboot?

  6. #26
    xilolee's Avatar
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      • Manufacturer:
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
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      • Cooling:
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      • Display:
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      • Operating System:
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Yes, then re-try.
    Fingers crossed.

  7. #27

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    ummm. So I've made sure it's applied and everything it prompts a system reboot, do it no problem. come back to check it has booted in normal mode and it's still on the option of selective. either way tried installing again same error.

  8. #28
    xilolee's Avatar
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
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      • Operating System:
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    There could be some disabled services...
    Can't you remember if you disabled some of them on purpose?

    Open an elevated command prompt and then run these commands:
    powershell
    Get-Service | sort-object Starttype, displayname | format-table -property displayname, name, StartType, status -autosize | out-file $env:USERPROFILE\desktop\ServicesList.txt -width 200
    You should find ServicesList.txt on your desktop: copy its content here between [hide][code] and [/code][/hide] tags.
    Mine (W10v1709b16299):
    Read More:

  9. #29

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Read More:

  10. #30

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Also I have no memory of purposely disabling some.

  11. #31
    xilolee's Avatar
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      • Manufacturer:
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
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        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
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      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Honestly, I feel my eyes crossed when I try to check each one of your services.

    I'd appreciate if someone with windows 8.1 would jump in and will compare its services with yours.

    Open ccleaner, tools, startup, and see if there are disabled entries.
    Open windows task manager, start-up tab, check if there are disabled entries.
    If you find something disabled, try to enable it and see if msconfig in the general tab shows "normal boot".

    Otherwise, if you didn't already have them, create a system image, a new windows restore point and create a copy of your important files on another disk.
    The following operations shouldn't be so risky, but I think it's better to have those "parachutes". Do you agree?
    Then:

    • download tweaking.com - windows repair portable (click) (current version 4.0.10)
    • unzip it
    • click repair_windows.exe
    • click reboot to safe mode
    • when in safe mode, re-open the program
    • click repair - main tab
    • click open repairs
    • untick the first checkbox (all repairs)
    • tick only the 26th checkbox (set windows services to default startup)
    • finally click start repairs and wait till it finishes

  12. #32
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I can do that if you like. I have a W8.1 VM.
    xilolee says thanks for this.

  13. #33

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    ill let you check it out first then and ill see what comes of it, if need be after ill follow the steps.

  14. #34
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Read More:


    I hope this helps.
    xilolee says thanks for this.

  15. #35

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Did all steps as follows ran the exe. booted as normal, still does not work

  16. #36
    xilolee's Avatar
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        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
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        Seagate ST500DM002-1BD142 500GB 7200RPM
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Thanks SoftwareManiac. :)

    Chrism, not sure I understood: did you try tweaking.com?

  17. #37

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    I did yeah.

  18. #38
    xilolee's Avatar
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        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Do other installers work?

  19. #39
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        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    Let's try this, create a system restore point, then relaunch Windows Repair Portable, make sure you let it do a registry backup and tick boxes 1, 2, and 3. Hit start repairs. After that, reboot if asked to. Then try installing the software.

  20. #40

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    Re: [W8.1Upd3 x64] Error Installing Software that uses a Driver

    So I tried your step softwaremaniac, the problem still is here, and yes I can install other things, i just tested trying to install teamviewer and it worked no issues at all. I'm pretty sure its only effecting things that may need to create a driver? (could be wrong)

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