1. #1

    Bad Image Pop Up

    Hi,

    I had a problem with a PC. When I try to run Adobe Reader opening a document it says

    'DDE Server Acroread32 - Bad image'
    c:\windows\system32\Wininet.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

    This pops up depends on which types of programs I'm trying to run...! For example if I try to run Internet Explorer it says the same but with mshtml.dll library. When the user tried to log on it gave a pop up with the same error but with explorer.exe as program and ieframe.dll as library and another pop up telling that runonce aditional content doesn't work.
    I tried to run Windows 8.1 in safe mode and when It started a Help and Assitant pop up is displayed telling that it is not working and another pop up with this messsage 'The Instruction at 0x####### referenced memory at 0x#######. The memory could not be 'read.

    I tried sfc /scannow several times but it said that it couldn't repair all the files. Wininet.dll and mshtml.dll had 0 Kbytes size and they couldm't be repaired. I tried manually to copy these libraries but programs didn't show the pop up but they didn' worked.

    I tried to restore the system too but it didn't work..same errors.

    At the end I had to format the PC because I couldn't have the PC without working.

    I wanted to know if someone had the same problem with same libraries (I know that problem is documented in Internet but with different libraries) and what are the possible reasons to have this problem (Symantec End Point wasn't working but in logs there weren't infections signs).

    Best Regards and thanks in advance


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,422
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Bad Image Pop Up

    Quote Originally Posted by pim View Post
    I tried sfc /scannow several times but it said that it couldn't repair all the files. Wininet.dll and mshtml.dll had 0 Kbytes size and they couldm't be repaired. I tried manually to copy these libraries but programs didn't show the pop up but they didn' worked.
    It appears that Microsoft Windows DLLs are involved.

    Given that SFC /SCANNOW could not fix the files in question, I suggest that you post in our Windows Update forum for help.

    Please run the Windows Update Posting Instructions - Windows Update Forum Posting Instructions

    Post your new thread here - https://www.sysnative.com/forums/new...newthread&f=88

    Regards. . .

    jcgriff2

Similar Threads

  1. Replies: 22
    Last Post: 09-03-2015, 10:02 PM
  2. system image(s)
    By bassfisher6522 in forum General Help & Information
    Replies: 5
    Last Post: 03-24-2014, 10:46 PM
  3. [C#] Image Codecs - Transforming An Image
    By AceInfinity in forum Programming
    Replies: 0
    Last Post: 12-31-2012, 02:56 PM

Log in

Log in