11-23-2016, 03:49 PM #1
- Join Date
- Nov 2016
Sleep mode and shutdown problem
since last week i have a problem with my laptop, when i put my laptop into sleep mode it goes into sleep mode but after like 1 minute the fan starts running and i have a black screen my only option is to restart the laptop by holding the shutdown button. Another problem i get is when i shut down my laptop normally, i get a black screen and my fan keeps running.
11-24-2016, 02:35 PM #2
Re: Sleep mode and shutdown problem
As seen here, you are not a alone. Nor is there a common, simple fix. I had this same problem on my Toshiba after upgrading to W10. No matter what I tried, nothing worked until one day I noticed it hadn't happened in awhile. I can only assume some update fixed it.
You need to make sure Windows and your drivers are fully updated.
You might also check out: https://support.microsoft.com/en-us/kb/2850674
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