1. #1

    Sleep mode and shutdown problem


    since last week i have a problem with my laptop, when i put my laptop into sleep mode it goes into sleep mode but after like 1 minute the fan starts running and i have a black screen my only option is to restart the laptop by holding the shutdown button. Another problem i get is when i shut down my laptop normally, i get a black screen and my fan keeps running.

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  2. #2
    Digerati's Avatar
    Join Date
    Aug 2012
    Nebraska, USA
    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Sleep mode and shutdown problem

    As seen here, you are not a alone. Nor is there a common, simple fix. I had this same problem on my Toshiba after upgrading to W10. No matter what I tried, nothing worked until one day I noticed it hadn't happened in awhile. I can only assume some update fixed it.

    You need to make sure Windows and your drivers are fully updated.

    You might also check out: https://support.microsoft.com/en-us/kb/2850674
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

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