1. #1

    Join Date
    Sep 2015
    Location
    Brazil
    Posts
    67

    Can't enable bluetooth

    I don't know what happened here but i can't activate bluetooth anymore on computer settings. It was like this:

    Can't enable bluetooth-bluetooth-jpg


    After i opened this thread (link below), i downloaded and installed Qualcomm Atheros BlueTooth driver from here (direct link):

    http://dlcdnet.asus.com/pub/ASUS/nb/...107.1469812327


    Now the option to enable bluetooth is gone

    Can't enable bluetooth-bluetooth-1-jpg

    Any help? Thanks


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  2. #2
    Digerati's Avatar
    Join Date
    Aug 2012
    Location
    Nebraska, USA
    Posts
    2,757
    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        MSI Radeon R7 370 2GD5T OC 2GB 256-Bit GDDR5
      • Sound Card:
        Integrated
      • Hard Drives:
        None
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Can't enable bluetooth

    Why did you install the Qualcomm BT driver? Was BT not working?

    What computer is this on?
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2017

    Heat is the bane of all electronics!

  3. #3

    Join Date
    Sep 2015
    Location
    Brazil
    Posts
    67

    Re: Can't enable bluetooth

    Quote Originally Posted by Digerati View Post
    Why did you install the Qualcomm BT driver? Was BT not working?

    What computer is this on?

    No, if you see the first screenshot i wasn't able to enable bluetooth. I installed the driver to see if i could enable it again, but after i installed that driver, that option disappeared

    The computer is a ASUS X450LD laptop

  4. #4
    Digerati's Avatar
    Join Date
    Aug 2012
    Location
    Nebraska, USA
    Posts
    2,757
    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        MSI Radeon R7 370 2GD5T OC 2GB 256-Bit GDDR5
      • Sound Card:
        Integrated
      • Hard Drives:
        None
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Can't enable bluetooth

    Your first post does not say you installed the driver because BT was not working. That's why I asked.

    Did BT ever work on this computer?
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2017

    Heat is the bane of all electronics!

  5. #5

    Join Date
    Sep 2015
    Location
    Brazil
    Posts
    67

    Re: Can't enable bluetooth

    Quote Originally Posted by Digerati View Post
    Your first post does not say you installed the driver because BT was not working. That's why I asked.

    Did BT ever work on this computer?

    Yes

  6. #6
    Digerati's Avatar
    Join Date
    Aug 2012
    Location
    Nebraska, USA
    Posts
    2,757
    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        MSI Radeon R7 370 2GD5T OC 2GB 256-Bit GDDR5
      • Sound Card:
        Integrated
      • Hard Drives:
        None
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Can't enable bluetooth

    Any errors in Device Manager? If listed in Device Manager, you might try uninstalling the device, then rebooting and see if re-installs.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2017

    Heat is the bane of all electronics!

  7. #7

    Join Date
    Sep 2015
    Location
    Brazil
    Posts
    67

    Re: Can't enable bluetooth

    Quote Originally Posted by Digerati View Post
    Any errors in Device Manager? If listed in Device Manager, you might try uninstalling the device, then rebooting and see if re-installs.

    No, no errors. I'll try to reinstall

  8. #8

    Join Date
    Sep 2015
    Location
    Brazil
    Posts
    67

    Re: Can't enable bluetooth

    Ok, now i'm really confused. I uninstalled driver just as you said and now bluetooth is back. I have no idea what happened here...

    Can't enable bluetooth-bt-jpg

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