Hi keoni3535,
Sorry for late reply i was busy. I have few questions before i can help you resolve your issue.
Have you installed the graphic card driver?
Does the laptop missing any other driver?
Have you install latest driver for the audio card?
Open the DirectX Diagnostic Tool by typing Dxdiag into either Start Menu or Run box.
Click "Save All Information.." button and upload the save file to either here or PasteBin for me to view.