S SaltLamp Member Joined Dec 14, 2015 Posts 5 Dec 14, 2015 #1 Hey everybody. Lately, I've been trying to fix my high DPC latency issues. The problem mainly manifests itself in the form of crackling audio/freezing video all across the board, whether it be browsing the internet or watching a video in VLC. The only half-fix I manged to discover is setting my computer to operate in "Power saver" mode via Windows power options. Although, naturally, my computer starts to run much slower a result. If I have it set to anything higher than that the freezing/crackling returns. The only way I've managed to stay in "High performance" without crackling/freezing is by uninstalling my display adapter's drivers. Even then, the DPC latency is still pretty damn high. This is my current situation, by the way. All my drivers are up-to-date. My BIOS is the only thing I haven't updated yet. Any help at all is much appreciated. Desktop: Acer Aspire ATC-120-ES21 recertified desktop | North Vancouver | Acusel Computers LatencyMon Screenshot: ETL Trace (if this isn't the right file, then please let me know and I'll redo it): https://www.dropbox.com/s/tb7hz3ojhh51usd/kernel.zip?dl=0
Hey everybody. Lately, I've been trying to fix my high DPC latency issues. The problem mainly manifests itself in the form of crackling audio/freezing video all across the board, whether it be browsing the internet or watching a video in VLC. The only half-fix I manged to discover is setting my computer to operate in "Power saver" mode via Windows power options. Although, naturally, my computer starts to run much slower a result. If I have it set to anything higher than that the freezing/crackling returns. The only way I've managed to stay in "High performance" without crackling/freezing is by uninstalling my display adapter's drivers. Even then, the DPC latency is still pretty damn high. This is my current situation, by the way. All my drivers are up-to-date. My BIOS is the only thing I haven't updated yet. Any help at all is much appreciated. Desktop: Acer Aspire ATC-120-ES21 recertified desktop | North Vancouver | Acusel Computers LatencyMon Screenshot: ETL Trace (if this isn't the right file, then please let me know and I'll redo it): https://www.dropbox.com/s/tb7hz3ojhh51usd/kernel.zip?dl=0
S SaltLamp Member Joined Dec 14, 2015 Posts 5 Dec 15, 2015 #3 Here's the right ETL file: https://www.dropbox.com/s/ehlmt4qjuktiziw/CPU.etl?dl=0
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,541 Location New Jersey Shore Dec 15, 2015 #4 Make sure BIOS is current. If you have an Internet Security Suite installed, temporarily uninstall it using the appropriate removal tool, if available - Uninstallers (removal tools) for common Windows antivirus software—ESET Knowledgebase
Make sure BIOS is current. If you have an Internet Security Suite installed, temporarily uninstall it using the appropriate removal tool, if available - Uninstallers (removal tools) for common Windows antivirus software—ESET Knowledgebase
S SaltLamp Member Joined Dec 14, 2015 Posts 5 Dec 15, 2015 #5 jcgriff2 said: Make sure BIOS is current. If you have an Internet Security Suite installed, temporarily uninstall it using the appropriate removal tool, if available - Uninstallers (removal tools) for common Windows antivirus software—ESET Knowledgebase Click to expand... I tried uninstalling my anti-virus software and there's been no change to my latency at all, I'm afraid. I'm using Avast, by the way. I believe my BIOS is currently up-to-date. The only recent update I can find for it reads as follows: "P11-A2L". My current BIOS version is: "P11-A2". I think that first update must be for Linux, what with the capital L and all.
jcgriff2 said: Make sure BIOS is current. If you have an Internet Security Suite installed, temporarily uninstall it using the appropriate removal tool, if available - Uninstallers (removal tools) for common Windows antivirus software—ESET Knowledgebase Click to expand... I tried uninstalling my anti-virus software and there's been no change to my latency at all, I'm afraid. I'm using Avast, by the way. I believe my BIOS is currently up-to-date. The only recent update I can find for it reads as follows: "P11-A2L". My current BIOS version is: "P11-A2". I think that first update must be for Linux, what with the capital L and all.
blueelvis BSOD Kernel Dump Senior Analyst Joined Apr 14, 2014 Posts 970 Location India Dec 17, 2015 #6 Hi SaltLamp, Any chance you could upload a compressed ETL file? My data cap is very near -Pranav
S SaltLamp Member Joined Dec 14, 2015 Posts 5 Dec 18, 2015 #7 blueelvis said: Hi SaltLamp, Any chance you could upload a compressed ETL file? My data cap is very near -Pranav Click to expand... Oh, sorry about that. My bad. It doesn't really matter now, though, since things appear to be stabilized. I recently installed a new GPU to replace my motherboard's built in APU and that seems to have solved my DPC issue. My latency measurements are much lower and I'm no longer hearing crackling, nor am I experiencing any freezing video. I'll be sure to report back if things happen to get thrown out of whack again. Here's hoping against that. Anyway, thanks everybody.
blueelvis said: Hi SaltLamp, Any chance you could upload a compressed ETL file? My data cap is very near -Pranav Click to expand... Oh, sorry about that. My bad. It doesn't really matter now, though, since things appear to be stabilized. I recently installed a new GPU to replace my motherboard's built in APU and that seems to have solved my DPC issue. My latency measurements are much lower and I'm no longer hearing crackling, nor am I experiencing any freezing video. I'll be sure to report back if things happen to get thrown out of whack again. Here's hoping against that. Anyway, thanks everybody.