A abcas2 Member Joined Jun 19, 2015 Posts 9 Jun 22, 2015 #1 Last week, I contact Microsoft support to help me with a problem I had with my machine. It seems that the automatic maintenance is bugged since it froze my system every time it automatically start or I manually start it. During the session, she checked if I still have remaining updates for Windows and run the elevated sfc /scannow, which started this thread (https://www.sysnative.com/forums/windows-update/14879-cbs-log-corrupted.html). Sadly, They require me to purchase the premium support before we could continue, which I declined. My steps in trying to fix the issue: 1. The first time it happened, I decided to reformat my computer hoping it will fix the issue. After installing everything.. it worked but after a few months it came back and I don't know what might have cause it. I have a hunch that it might be a bug from one of the Windows update since there was no major programs I installed. 2. I deleted the automatic maintenance in the Schedule tasked to prevent it from doing it in the first place. Recently I experience random freeze, which I never had before... not sure if it is related.
Last week, I contact Microsoft support to help me with a problem I had with my machine. It seems that the automatic maintenance is bugged since it froze my system every time it automatically start or I manually start it. During the session, she checked if I still have remaining updates for Windows and run the elevated sfc /scannow, which started this thread (https://www.sysnative.com/forums/windows-update/14879-cbs-log-corrupted.html). Sadly, They require me to purchase the premium support before we could continue, which I declined. My steps in trying to fix the issue: 1. The first time it happened, I decided to reformat my computer hoping it will fix the issue. After installing everything.. it worked but after a few months it came back and I don't know what might have cause it. I have a hunch that it might be a bug from one of the Windows update since there was no major programs I installed. 2. I deleted the automatic maintenance in the Schedule tasked to prevent it from doing it in the first place. Recently I experience random freeze, which I never had before... not sure if it is related.
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Jun 28, 2015 #2 Hello abcas2 I have moved your thread to the Windows 8 forum :)
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 14, 2015 #4 Run memtest86+ one stick at a time; alternate the slots. https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html Regards. . . jcgriff2
Run memtest86+ one stick at a time; alternate the slots. https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html Regards. . . jcgriff2
A abcas2 Member Joined Jun 19, 2015 Posts 9 Jul 14, 2015 #5 Got only one stick :) Let me send you the results tomorrow and thanks
A abcas2 Member Joined Jun 19, 2015 Posts 9 Jul 15, 2015 #6 Morning, Got the test results.. I only use one RAM in my machine do I need to test all the slots? Thanks :)
Morning, Got the test results.. I only use one RAM in my machine do I need to test all the slots? Thanks :)
Jared Sysnative Staff, BSOD Kernel Dump Expert Joined Feb 3, 2014 Posts 1,591 Jul 15, 2015 #7 You need to run it for at least 8 passes to ensure the result is reliable.
A abcas2 Member Joined Jun 19, 2015 Posts 9 Jul 15, 2015 #8 I see. I'll have to do this on weekend :) I'll post the results as soon as possible.
A abcas2 Member Joined Jun 19, 2015 Posts 9 Jul 28, 2015 #9 Hello, Sorry that this took so long but I got it.
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 29, 2015 #10 The screenshot shows the RAM passed - no errors.
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 29, 2015 #11 Test hard drive. If HDD, run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html If SSD, check manufacturer's support site for firmware upgrades. Regards. . . jcgriff2
Test hard drive. If HDD, run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html If SSD, check manufacturer's support site for firmware upgrades. Regards. . . jcgriff2
A abcas2 Member Joined Jun 19, 2015 Posts 9 Aug 7, 2015 #12 Upgraded to windows 10 and it's fixed... Thanks guys for all the suggestions and help.
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Aug 9, 2015 #13 Glad that you got it resolved. Regards. . . jcgriff2