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  1. #1
    jcgriff2's Avatar
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    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    System shuts down every ~15 min

    3.5 year old HP dv7-1020us laptop

    Code:
      
    Host Name:                 CENTCOM
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          PalmDesert
    Registered Organization:   
    Product ID:                00426-067-9154664-86144
    Original Install Date:     6/26/2010, 06:47:11
    System Boot Time:          4/25/2012, 17:59:50
    System Manufacturer:       Hewlett-Packard
    System Model:              HP Pavilion dv7 Notebook PC
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
                               [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~2000 Mhz
    BIOS Version:              Hewlett-Packard F.2D, 11/29/2010
    Windows Directory:         C:\Windows
    System Directory:          C:\Windows\system32
    Boot Device:               \Device\HarddiskVolume1
    System Locale:             en-us;English (United States)
    Input Locale:              en-us;English (United States)
    Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
    Total Physical Memory:     4,063 MB
    Available Physical Memory: 2,017 MB
    Virtual Memory: Max Size:  8,124 MB
    Virtual Memory: Available: 5,844 MB
    Virtual Memory: In Use:    2,280 MB
    Page File Location(s):     C:\pagefile.sys
    Domain:                    WORKGROUP
    Logon Server:              \\CENTCOM
    Hotfix(s):                 108 Hotfix(s) Installed.
                               [01]: 982861
                               [02]: KB971033
                               [03]: KB917607
                               [04]: KB2305420
                               [05]: KB2393802
                               [06]: KB2425227
                               [07]: KB2446710
                               [08]: KB2475792
                               [09]: KB2476490
                               [10]: KB2478662
                               [11]: KB2479628
                               [12]: KB2479943
                               [13]: KB2484033
                               [14]: KB2485376
                               [15]: KB2487426
                               [16]: KB2488113
                               [17]: KB2491683
                               [18]: KB2492386
                               [19]: KB2497640
                               [20]: KB2503658
                               [21]: KB2503665
                               [22]: KB2505438
                               [23]: KB2506014
                               [24]: KB2506212
                               [25]: KB2506223
                               [26]: KB2506928
                               [27]: KB2507618
                               [28]: KB2507938
                               [29]: KB2508272
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                               [31]: KB2509553
                               [32]: KB2510531
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                               [66]: KB2572077
                               [67]: KB2579686
                               [68]: KB2584146
                               [69]: KB2585542
                               [70]: KB2586448
                               [71]: KB2588516
                               [72]: KB2603229
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                               [75]: KB2616676
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                               [79]: KB2619339
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                               [83]: KB2631813
                               [84]: KB2633873
                               [85]: KB2633952
                               [86]: KB2639308
                               [87]: KB2639417
                               [88]: KB2640148
                               [89]: KB2641653
                               [90]: KB2641690
                               [91]: KB2644615
                               [92]: KB2645640
                               [93]: KB2647516
                               [94]: KB2647518
                               [95]: KB2653956
                               [96]: KB2654428
                               [97]: KB2656356
                               [98]: KB2656373
                               [99]: KB2660075
                               [100]: KB2660465
                               [101]: KB2665364
                               [102]: KB2667402
                               [103]: KB2675157
                               [104]: KB2679255
                               [105]: KB958488
                               [106]: KB976902
                               [107]: KB976932
                               [108]: KB982018
    Network Card(s):           3 NIC(s) Installed.
                               [01]: Realtek PCIe GBE Family Controller
                                     Connection Name: Local Area Connection
                                     Status:          Media disconnected
                               [02]: Intel(R) WiFi Link 5100 AGN
                                     Connection Name: Wireless Network Connection
                                     DHCP Enabled:    Yes
                                     DHCP Server:     192.168.1.1
                                     IP address(es)
                                     [01]: 192.168.1.114
                                     [02]: fe80::91e4:72da:4a56:5348
                               [03]: Microsoft Virtual WiFi Miniport Adapter
                                     Connection Name: Wireless Network Connection 2
                                     Status:          Media disconnected
    

    Every month, sometimes every 2 months - usually around the 23/24th, this system goes nuts.

    It will stay up for ~15 min, then freezes, but I can still move the mouse, HDD light doing its normal thing (light not solid); 2.1 GB/4 RAM used; CPU does not pin.

    Hard shut down followed by reboot gives me another 15 min. This has been going on since 1pm today.

    - ran MB - all clean
    - rstrui
    - sfc

    By tonight/ tomorrow all will return to normal.

    No idea what's going on here; has been occuring since 2010 (2011-?) based on identical yet rare Event Viewer logged line items.

    Also, the rarely seen "Must close Windows OS.. to continue" screen has been seen each time - never outside of these few perplexing days over several years.



    Speccy - http://speccy.piriform.com/results/B...fdpa3qHxgyXJB6
    Last edited by jcgriff2; 03-28-2013 at 06:43 AM.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
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    Please consider donating to help support the forum.
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  2. #2
    Wrench97's Avatar
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    Re: System shuts down every ~15 min

    What shows as running in process explorer?

    Almost sounds like a scheduled backup or scan.

  3. #3
    jcgriff2's Avatar
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    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    My 1st thought too. Nothing in Task Sched.

    ProcExp shows nothing unusual running.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

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  4. #4
    Wrench97's Avatar
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    Re: System shuts down every ~15 min

    wuauclt.exe
    Process ID: 2288
    User: PalmDesert
    Domain: CENTCOM
    Path: C:\Windows\system32\wuauclt.exe
    Memory Usage: 6.08 MB
    Peak Memory Usage: 6.11 MB
    CENTCOM??

    U.S Central Command?

  5. #5
    Corrine's Avatar
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    Re: System shuts down every ~15 min

    Although it doesn't fit the date scenario, you didn't mention checking the temperature/fans, unless I completely overlooked it.

    How frequently do you shutdown or at least hibernate so the system can "rest"? I don't mean the 108 reboots, I mean actual shutdown for a period of time.

    Uptime

    Current Session
    Current Time: 4/25/2012 19:14:37
    Current Uptime: 4487 sec (0 d, 01 h, 14 m, 47 s)
    Last Boot Time: 4/25/2012 17:59:50
    Last ShutDown Time: 4/25/2012 16:17:19

    Uptime Statistics
    First Boot Time: 8/25/2011 13:47:21
    First Shutdown Time: 8/25/2011 06:59:19
    Total Uptime: 18354469 sec (212 d, 10 h, 27 m, 49 s)
    Total Downtime: 466560 sec (5 d, 09 h, 36 m, 00 s)
    Longest Uptime: 724674 sec (8 d, 09 h, 17 m, 54 s)
    Longest Downtime: 56674 sec (0 d, 15 h, 44 m, 34 s)
    Total Reboots: 108
    System Availability: 97.52%


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

    Remember - A day without laughter is a day wasted.
    May the wind sing to you and the sun rise in your heart.

  6. #6
    GZ's Avatar
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    • specs System Specs
      • Manufacturer:
        GZ Technologies LLC
      • Model Number:
        Phenom-INAL
      • Motherboard:
        ASUS M5A97-EVO
      • CPU:
        AMD PhenomII x6 (1100T)
      • Memory:
        16GB Kingston Hyper-X blu PC3-12800
      • Graphics:
        XFX Radeon HD6770
      • Sound Card:
        Realtek ALC892
      • Hard Drives:
        500GB WD Caviar Black / 1TB WD Caviar Black / 1TB Seagate / 500GB Hitachi
      • Disk Drives:
        HP DVD 1270i SATA DVD RW
      • Power Supply:
        Corsair 850TX
      • Case:
        Antec 300
      • Cooling:
        Coolermaster V8 / 2x 12CM intake / 1x 12CM rear exhaust / 1x 14CM top exhaust
      • Display:
        Acer 23in 1920x1080 / Acer 20in
      • Operating System:
        Microsoft Windows 8 Professional x64

    Re: System shuts down every ~15 min

    Did you just update Windows Live????

    I installed the Live update today and my computer seemed to run a little slower...

    "Among the tales of sorrow and of ruin that come down to us from the darkness of those days there are yet some in which amid weeping there is joy and under the shadow of death light that endures."

    J.R.R. Tolkien - The Silmarillion

  7. #7
    GZ's Avatar
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    Posts
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    • specs System Specs
      • Manufacturer:
        GZ Technologies LLC
      • Model Number:
        Phenom-INAL
      • Motherboard:
        ASUS M5A97-EVO
      • CPU:
        AMD PhenomII x6 (1100T)
      • Memory:
        16GB Kingston Hyper-X blu PC3-12800
      • Graphics:
        XFX Radeon HD6770
      • Sound Card:
        Realtek ALC892
      • Hard Drives:
        500GB WD Caviar Black / 1TB WD Caviar Black / 1TB Seagate / 500GB Hitachi
      • Disk Drives:
        HP DVD 1270i SATA DVD RW
      • Power Supply:
        Corsair 850TX
      • Case:
        Antec 300
      • Cooling:
        Coolermaster V8 / 2x 12CM intake / 1x 12CM rear exhaust / 1x 14CM top exhaust
      • Display:
        Acer 23in 1920x1080 / Acer 20in
      • Operating System:
        Microsoft Windows 8 Professional x64

    Re: System shuts down every ~15 min

    Quote Originally Posted by Corrine View Post
    Longest Uptime: 724674 sec (8 d, 09 h, 17 m, 54 s)
    Wow... That is a LONG time for a laptop!!!!

    "Among the tales of sorrow and of ruin that come down to us from the darkness of those days there are yet some in which amid weeping there is joy and under the shadow of death light that endures."

    J.R.R. Tolkien - The Silmarillion

  8. #8
    jcgriff2's Avatar
    Join Date
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    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    Quote Originally Posted by Wrench97 View Post
    wuauclt.exe
    Process ID: 2288
    User: PalmDesert
    Domain: CENTCOM
    Path: C:\Windows\system32\wuauclt.exe
    Memory Usage: 6.08 MB
    Peak Memory Usage: 6.11 MB
    CENTCOM??

    U.S Central Command?
    I can neither confirm nor deny.

    Quote Originally Posted by Corrine View Post
    Although it doesn't fit the date scenario, you didn't mention checking the temperature/fans, unless I completely overlooked it.

    How frequently do you shutdown or at least hibernate so the system can "rest"? I don't mean the 108 reboots, I mean actual shutdown for a period of time.

    Uptime

    Current Session
    Current Time: 4/25/2012 19:14:37
    Current Uptime: 4487 sec (0 d, 01 h, 14 m, 47 s)
    Last Boot Time: 4/25/2012 17:59:50
    Last ShutDown Time: 4/25/2012 16:17:19

    Uptime Statistics
    First Boot Time: 8/25/2011 13:47:21
    First Shutdown Time: 8/25/2011 06:59:19
    Total Uptime: 18354469 sec (212 d, 10 h, 27 m, 49 s)
    Total Downtime: 466560 sec (5 d, 09 h, 36 m, 00 s)
    Longest Uptime: 724674 sec (8 d, 09 h, 17 m, 54 s)
    Longest Downtime: 56674 sec (0 d, 15 h, 44 m, 34 s)
    Total Reboots: 108
    System Availability: 97.52%
    This system rarely gets rest. I do keep an eye on temps & clean the system every week or two.

    Ihteresting to see 4487s uptime; it has been every 12-18 min for hours now. Maybe the end is near!


    Quote Originally Posted by gavinzach View Post
    Did you just update Windows Live????

    I installed the Live update today and my computer seemed to run a little slower...
    1-2 weeks ago - Live was updated.

    Quote Originally Posted by gavinzach View Post
    Quote Originally Posted by Corrine View Post
    Longest Uptime: 724674 sec (8 d, 09 h, 17 m, 54 s)
    Wow... That is a LONG time for a laptop!!!!
    I reboot for Windows Updates; rarely ever else.

    The system does sleep when I do.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

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  9. #9
    GZ's Avatar
    Join Date
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    Location
    New Jersey
    Posts
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    • specs System Specs
      • Manufacturer:
        GZ Technologies LLC
      • Model Number:
        Phenom-INAL
      • Motherboard:
        ASUS M5A97-EVO
      • CPU:
        AMD PhenomII x6 (1100T)
      • Memory:
        16GB Kingston Hyper-X blu PC3-12800
      • Graphics:
        XFX Radeon HD6770
      • Sound Card:
        Realtek ALC892
      • Hard Drives:
        500GB WD Caviar Black / 1TB WD Caviar Black / 1TB Seagate / 500GB Hitachi
      • Disk Drives:
        HP DVD 1270i SATA DVD RW
      • Power Supply:
        Corsair 850TX
      • Case:
        Antec 300
      • Cooling:
        Coolermaster V8 / 2x 12CM intake / 1x 12CM rear exhaust / 1x 14CM top exhaust
      • Display:
        Acer 23in 1920x1080 / Acer 20in
      • Operating System:
        Microsoft Windows 8 Professional x64

    Re: System shuts down every ~15 min

    There is a reason MTBF (mean time before failure) is measured in Power on hours!!!!!

    Seriously, John... You should shut your laptop more often... and even disconnect it from the wall occasionally!
    zigzag3143 says thanks for this.

    "Among the tales of sorrow and of ruin that come down to us from the darkness of those days there are yet some in which amid weeping there is joy and under the shadow of death light that endures."

    J.R.R. Tolkien - The Silmarillion

  10. #10
    Corrine's Avatar
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    Re: System shuts down every ~15 min

    Quote Originally Posted by jcgriff2
    I reboot for Windows Updates; rarely ever else.

    The system does sleep when I do.
    Yeah, but you don't sleep.

    Since you indicated this has been going on for a while, instead of using sleep mode, for the next month try either shutdown or hibernate when you go to sleep. Yes, it will take a bit longer for you to access the computer, but you can hit the power button, wash your face, logon, get your coffee and you'll be ready to go.


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

    Remember - A day without laughter is a day wasted.
    May the wind sing to you and the sun rise in your heart.

  11. #11

    Join Date
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    7

    Re: System shuts down every ~15 min

    Can we have a jcgriff2 report please? Even though you're not experiencing BSOD's?
    http://www.sysnative.com/forums/show...ws-7-amp-Vista

  12. #12

    Re: System shuts down every ~15 min

    Hi, go to search and type: eventvwr.msc expand windows logs and highlight "system" to the right select "filter current log" then proceed thus:-


  13. #13
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,002
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    Quote Originally Posted by gavinzach View Post
    There is a reason MTBF (mean time before failure) is measured in Power on hours!!!!!

    Seriously, John... You should shut your laptop more often... and even disconnect it from the wall occasionally!
    What could happen? It's 3.5 years old, has travelled the USA and made 20,000+ posts! This laptop has long out-lived all others here.

    Problem subsided... for now, anyway -

    Code:
     Host Name:                 CENTCOM
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          PalmDesert
    Original Install Date:     6/26/2010, 06:47:11
    System Boot Time:          4/26/2012, 00:03:55
    It's been up for 11 hours now.


    Quote Originally Posted by Corrine View Post
    Quote Originally Posted by jcgriff2
    I reboot for Windows Updates; rarely ever else.

    The system does sleep when I do.
    Yeah, but you don't sleep.

    Since you indicated this has been going on for a while, instead of using sleep mode, for the next month try either shutdown or hibernate when you go to sleep. Yes, it will take a bit longer for you to access the computer, but you can hit the power button, wash your face, logon, get your coffee and you'll be ready to go.
    But. . . I fall asleep before it does!

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  14. #14
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,002
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    Quote Originally Posted by Jenae View Post
    Hi, go to search and type: eventvwr.msc expand windows logs and highlight "system" to the right select "filter current log" then proceed thus:-
    Are you checking up on me?

    20 unexpected shutdowns 24-25 April.

    Quote Originally Posted by usasma View Post
    Can we have a jcgriff2 report please? Even though you're not experiencing BSOD's?
    http://www.sysnative.com/forums/show...ws-7-amp-Vista
    Thanks for the link, John!

    Event Viewer and jcgriff2 files are attached.

    Thanks!

    John
    Attached Files Attached Files

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  15. #15
    jcgriff2's Avatar
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    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    I plead the 5th on the 7 BSOD dumps in the jcgriff2 output!

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
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  16. #16
    GZ's Avatar
    Join Date
    Apr 2012
    Location
    New Jersey
    Posts
    1,923
    • specs System Specs
      • Manufacturer:
        GZ Technologies LLC
      • Model Number:
        Phenom-INAL
      • Motherboard:
        ASUS M5A97-EVO
      • CPU:
        AMD PhenomII x6 (1100T)
      • Memory:
        16GB Kingston Hyper-X blu PC3-12800
      • Graphics:
        XFX Radeon HD6770
      • Sound Card:
        Realtek ALC892
      • Hard Drives:
        500GB WD Caviar Black / 1TB WD Caviar Black / 1TB Seagate / 500GB Hitachi
      • Disk Drives:
        HP DVD 1270i SATA DVD RW
      • Power Supply:
        Corsair 850TX
      • Case:
        Antec 300
      • Cooling:
        Coolermaster V8 / 2x 12CM intake / 1x 12CM rear exhaust / 1x 14CM top exhaust
      • Display:
        Acer 23in 1920x1080 / Acer 20in
      • Operating System:
        Microsoft Windows 8 Professional x64

    Re: System shuts down every ~15 min

    Quote Originally Posted by jcgriff2 View Post
    Quote Originally Posted by gavinzach View Post
    There is a reason MTBF (mean time before failure) is measured in Power on hours!!!!!

    Seriously, John... You should shut your laptop more often... and even disconnect it from the wall occasionally!
    What could happen? It's 3.5 years old, has travelled the USA and made 20,000+ posts! This laptop has long out-lived all others here.

    Problem subsided... for now, anyway -
    Catastrophic failure... IMHO you have been very lucky... HP does not have a good track record!!! Although I suspect that you take better care of your system than most...

    Although your SMART is showing as passed... I would still run a full diagnostic on your HDD to be sure that it is healthy.

    You do keep backups... right???

    "Among the tales of sorrow and of ruin that come down to us from the darkness of those days there are yet some in which amid weeping there is joy and under the shadow of death light that endures."

    J.R.R. Tolkien - The Silmarillion

  17. #17
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,002
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    HDD passed SeaTools LONG test 2 days ago.

    HDD was replaced Summer 2010.

    Backups... good idea!

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  18. #18

    Join Date
    Feb 2012
    Posts
    2,086
    Blog Entries
    7

    Re: System shuts down every ~15 min

    Actually, the only reason that I asked for the jcgriff2 was so I could look at the System and Application log files from Event Viewer.

    Lot's of unexpected shutdowns in the System logfile on 25 April
    One error for an ESET service.

    Lot's of iexplore crashes and Windows update problems in the Application logfile.

    This install of Win7 is about 2 years old. I'd first think about a backup and a clean install of Win7 SP1
    If the problem continues after that, then a huge battery of hardware diags will be needed to isolate the reason for the unexpected shutdowns.
    Meanwhile, keep the system on a hard surface - or, preferably, a laptop cooling pad and see if that helps.

    Good luck John!

  19. #19
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,002
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: System shuts down every ~15 min

    Yeah... reinstall is long overdue for me.

    At least 1 system here is done every 1-2 weeks.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  20. #20

    Re: System shuts down every ~15 min

    Could it possibly be that CENTCOM added something that uploads on a schedule?

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