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  1. #21
    StruldBrug's Avatar
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    Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

    Magdalene, my advice is we put this thread on hold for the time being. Start a thread in the Windows Update forum to get the system files resolved. First, you will need to run SURT; a link is in the Posting Instructions there, step #3. Afterward, rerun SFCFix and attach new results, along with CBS.log in a thread you create. The specialists there will be able to get the corruptions fixed.
    What caused the corruptions is the question. My first suggestion is to go to the Security Arena forum and ask for a checkup after following the Posting Instructions there. My second concern is if you are using any file cleaners. Some are too robust and can damage/delete system files if the wrong things are checked off to be cleaned. The only one, I trust, is the default setting of Ccleaner plus uncheck MS Search in Applications/Windows. I don't run it too often, either. Don't run any for now, until things get back on par.
    Limit your threads to one at a time. If needed, respective specialists will redirect you, as I am suggesting here. Finally, dont do any of my suggestions yet, until plodr weighs back in on this thread. I always follow her lead.

    Satrow, I vaguely recall you providing that insight on another site, several years back. I was comfortable with what you said then, as I still am. I just stored it away in my mind as nothing to ever get excited about. Again, thanks.
    satrow says thanks for this.


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  2. #22
    plodr's Avatar
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    Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

    Someone looked at the CBS log and found which files are corrupt. Since I know nothing about CBS logs, I'll wait until Brian Drab gives directions on what is the next step. It is above my pay grade at this point.

  3. #23
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    softwaremaniac's Avatar
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    Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

    Hello! I will assist with your corruption issues:

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



    Dropbox - SFCFix.zip

    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.




    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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