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  1. #121
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Quote Originally Posted by satrow View Post
    Have you checked which process calls the 'Could not start On-screen keyboard' error when the Cryptographic Service is running?

    Can you run MSInfo32 and click through each of the subcategories to ensure they populate (some might not load, depending on your PC configuration) and then Save As MSInfo32.NFO. Zip that (right-click > Send to > Compressed folder) and attach the zip to a Reply.

    [The earlier Dependency Walker errors are a red herring, it looks like the 'missing' files are Windows RT alternatives, my PC threw the same errors and OSK works fine.]
    Here you go.
    Attached Files Attached Files


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  2. #122
    satrow's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Can you check Windows Error Reporting, the final category in MSInfo, I was expecting to see at least the Explorer crash reports.

    There are some outsider possibilities loaded but first try turning off WinPatrol.

  3. #123
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Quote Originally Posted by satrow View Post
    Can you check Windows Error Reporting, the final category in MSInfo, I was expecting to see at least the Explorer crash reports.

    There are some outsider possibilities loaded but first try turning off WinPatrol.
    Hi Satrow,

    No, nothing in the Error reporting catagory when opened up again.
    Windows Error reporting service is set to Manual (Default)
    Turned off Win Patrol and no change.

    Magdalene

  4. #124
    satrow's Avatar
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      • Sound Card:
        Onboard
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        3x250GB SSDs, 2x 2.5 1TB HDD JBOD
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        Seasonic 360W Gold
      • Case:
        BitFenix Prodigy Black
      • Cooling:
        Be Quiet Shadow Rock Topflow + 2x case fans
      • Display:
        Dell U2412M 1900x1200 x2 (sometimes x3)
      • Operating System:
        W7 x64 Pro

    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Shame, it felt very much like the kind of 'silent' block/kill that WinPatrol would do. Maybe go a step further and temporarily prevent WP from loading with Windows and reboot, then try to run (you guessed it) OSK?

    I'll have another think on the other possibilities, the chances of any them causing this problem seem incredibly slim though, maybe time to revisit Avast and do a full uninstall of it to test first as it still feels more like security software interference - SuperAntiSpyware is another possibility, there might be *something* still loading from that.

  5. #125
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    See if a portable app, On Screen keyboard works
    On-Screen Keyboard Portable | PortableApps.com - Portable software for USB, portable and cloud drives
    Just keep it in a folder on your desktop and see if it works.

    I'd test it but my osk is working and if it depends on that, it would work on all our computers.

    Also here is a download for an on-screen keyboard shortcut
    On-Screen Keyboard Shortcut - Create - Windows 7 Help Forums
    perhaps that will open.
    Last edited by plodr; 06-18-2018 at 10:40 AM.

  6. #126
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Quote Originally Posted by plodr View Post
    See if a portable app, On Screen keyboard works
    On-Screen Keyboard Portable | PortableApps.com - Portable software for USB, portable and cloud drives
    Just keep it in a folder on your desktop and see if it works.

    I'd test it but my osk is working and if it depends on that, it would work on all our computers.

    Also here is a download for an on-screen keyboard shortcut
    On-Screen Keyboard Shortcut - Create - Windows 7 Help Forums
    perhaps that will open.
    Have already tried creating shortcuts to OSK. even elavated. Same results.
    However I try, Safe Mode, Clean Boot, Run OSK.exe as Admin, copy the exe to another folder and try to run from there,
    always the same 'Could not start On-Screen Keyboard'

    Have been using Free VK (Portable) keyboard for some weeks now with no problems.

    Magdalene

  7. #127
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Sorry, I don't read the entire thread and forget what has and has not been tried. I do remember you tried creating a new account and that has the same problem.

  8. #128
    xilolee's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Check Control Panel\Programs\Programs and Features - turn windows features on or off - Tablet PC Components.
    Is it enabled? If yes, turn it off. (follow the instructions, restart and re-try)
    Last edited by xilolee; 06-19-2018 at 04:46 PM.

  9. #129
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Quote Originally Posted by plodr View Post
    Sorry, I don't read the entire thread and forget what has and has not been tried. I do remember you tried creating a new account and that has the same problem.
    Hi everyone,

    As this thread getting rather long I have summarised steps taken to date to make thngs easier.

    Run SFC and sumitted for analysis
    RunSURT
    Run in Safe Mode
    Clean Boot
    Tried to run from a new shortcut
    Tried to run directly from Sys32
    Created new User Account
    Checked OSK.exe present in all locations
    Toggled PC Tablet Components
    KB3004394 not installed
    HDD Health check
    Visual C++ checked OK
    Net Framework checked OK
    Cryptographic Service running (all Services Default)
    Malware check carried out by Security Arena
    No Lock down products installed, only AVAST Antivirus and Win Patrol

    Magdalene
    plodr says thanks for this.

  10. #130
    xilolee's Avatar
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    • specs System Specs
      • Manufacturer:
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
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        RealTek ALC662 (integrated in MB)
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        Seagate ST500DM002-1BD142 500GB 7200RPM
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      • Operating System:
        Windows 10 Home/Standard x64

    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Did you try both on and off? (tablet components)

    From an elevated command prompt (it should open itself in c:\windows\system32):
    dir /q osk.exe
    icacls osk.exe
    Results (in 10 x64 v1803b17134): Owner: NT SERVICE\TrustedInstaller

    Permissions (or user rights), got with ICACLS (F=Full, RX=Read&Execute):
    • NT SERVICE\TrustedInstaller:(F)
    • BUILTIN\Administrators:(RX)
    • NT AUTHORITY\SYSTEM:(RX)
    • BUILTIN\Users:(RX)
    • PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
    • PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

    Output (in 10 x64 v1803b17134):
    Read More:
    Last edited by xilolee; 06-23-2018 at 11:44 AM.

  11. #131
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Yes, tried with Tablet PC Components both on and off.

    Running
    dir /q osk.exe
    icacls osk.ex
    e

    results in:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>dir /q osk.exe
    Volume in drive C is Windows7_OS
    Volume Serial Number is 328B-9582

    Directory of C:\Windows\system32

    18/06/2014 03:18 692,736 NT SERVICE\TrustedInstaosk.exe
    1 File(s) 692,736 bytes
    0 Dir(s) 7,813,206,016 bytes free

    C:\Windows\system32>icacls osk.exe
    osk.exe NT SERVICE\TrustedInstaller (F)
    BUILTIN\Administrators (RX)
    NT AUTHORITY\SYSTEM (RX)
    BUILTIN\Users (RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>

  12. #132
    xilolee's Avatar
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      • Manufacturer:
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      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    Let's try this command (from an elevated command prompt):

    (reg query HKLM /f osk /k /s && reg query HKCU /f osk /k /s && reg query HKCR /f osk /k /s && reg query HKU /f osk /k /s && reg query HKCC /f osk /k /s) | findstr /v /i /c:"matroska" /c:"doskey" /c:"kiosk" /c:"end of"
    I get this (in 10 x64 v1803b17134):
    Read More:

  13. #133
    Magdalene's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    I get this (Win 7 X 64) SP1

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>(reg query HKLM /f osk /k /s && reg query HKCU /f osk /k /s && reg query HKCR /f osk /k /s && reg query HKU /f osk /k /s && reg query HKCC /f osk /k /s) | findstr /v /i /c:"matrosk
    a" /c:"doskey" /c:"kiosk" /c:"end of"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-osk_31bf3856ad364e35_0.0.0.0_none_2ab5649d5a765eed
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-osk_31bf3856ad364e35_0.0.0.0_none_ce96c919a218edb7
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-osk.resources_31bf3856ad364e35_en-us_ea834c6e50309ab2
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-osk_31bf3856ad364e35_none_5757932236ffdea7
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-osk.resources_31bf3856ad364e35_en-us_8e64b0ea97d3297c
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-osk_31bf3856ad364e35_none_fb38f79e7ea26d71
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-osk/Diagnostic
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility\ATs\osk
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Accessibility\ATs\osk

    HKEY_CURRENT_USER\Software\Microsoft\Osk


    C:\Windows\system32>

  14. #134
    plodr's Avatar
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    Re: [7SP1Pro x64] On Screen Keyboard (OSK) not starting

    For comparison, this is what I get on Win 7 64 bit Home Premium. My Pro version is only 32 bit.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>(reg query HKLM /f osk /k /s && reg query HKCU /f osk /k /s
    && reg query HKCR /f osk /k /s && reg query HKU /f osk /k /s && reg query HKCC /
    f osk /k /s) | findstr /v /i /c:"matroska" /c:"doskey" /c:"kiosk" /c:"end of"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\ComponentDetect\amd64_microsoft-windows-osk_31bf3856ad364e35_0.0.0.0_none
    _2ab5649d5a765eed
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\ComponentDetect\x86_microsoft-windows-osk_31bf3856ad364e35_0.0.0.0_none_c
    e96c919a218edb7
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
    amd64_microsoft-windows-osk.resources_31bf3856ad364e35_en-us_ea834c6e50309ab2
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
    amd64_microsoft-windows-osk_31bf3856ad364e35_none_5757932236ffdea7
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
    x86_microsoft-windows-osk.resources_31bf3856ad364e35_en-us_8e64b0ea97d3297c
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
    x86_microsoft-windows-osk_31bf3856ad364e35_none_fb38f79e7ea26d71
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Mic
    rosoft-Windows-osk/Diagnostic
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility\AT
    s\osk
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Acce
    ssibility\ATs\osk

    HKEY_CURRENT_USER\Software\Microsoft\Osk
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zo
    neMap\Domains\antiboskatosa.com
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zo
    neMap\Domains\kitosknygos.com
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zo
    neMap\Domains\wladimirmosk.com
    Last edited by plodr; 06-24-2018 at 02:59 PM.

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