1. #1

    Join Date
    May 2017
    Location
    Ohio
    Posts
    36

    [7Home] error received when backing up

    Hello,
    I have a system running Win 7 Home edition. To back up, I plug in an external drive, a WD passport.

    I run Windows backup, and at the conclusion I get a message "Check your backup results", with next line saying "The backup completed but some files were skipped", with an Options button.

    When I click on Options, I get an option to check skipped files, This reports these files were skipped:

    Backup encountered a problem while backing up file C:\Users\Administrator\AppData\LocalLow. ErrorThe system cannot find the file specified. (0x80070002))
    Backup encountered a problem while backing up file C:\Users\Administrator\Contacts. ErrorThe system cannot find the file specified. (0x80070002))
    Backup encountered a problem while backing up file C:\Users\Administrator\Searches. ErrorThe system cannot find the file specified. (0x80070002))

    Would someone tell me how to fix this?

    Thank you in advance.


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  2. #2
    xilolee's Avatar
    Join Date
    Dec 2013
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    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [7Home] error received when backing up

    Hi m60Jf.
    This should be normal according to MS Support: Error code 0x8100002F and or error code 0x80070002 when you back up files in Windows 7 (click). Summary (quoted from that page):
    Read More:

  3. #3

    Join Date
    May 2017
    Location
    Ohio
    Posts
    36

    Re: [7Home] error received when backing up

    Hi xilolee,

    After reading the MS Support on your link with error code 0x80070002, then yes it seems normal. More specifically they give three Scenarios, and the Scenario 2 is closest to my error. Generically under Scenario 2 they posted "...<User Name> ... ". In my results that would be "Administrator".

    Is there a way to put the missing files in place (whatever they are) so the backup will give the simple message "Backup Completed Successfully".

    Other than that message it gives me the idea that I should not consider the backup to be successful. A successful message gives peace of mind.

    Thank you for your response.



  4. #4
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,297
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [7Home] error received when backing up

    The solution is already included in my previous message.

  5. #5

    Re: [7Home] error received when backing up

    Did you read the entire

    [7Home] error received when backing up

    Your answer IS there.

    M$ does STOOPID things. They SHOULD have said "Ignoring certain files cause they do not exist" Rather than ERROR!!!!!!! UNSUCCESFUL BACKUP!!!!!!!

    Just ignore it or use something else like Macrium.
    Last edited by DavidLMO; 03-07-2018 at 02:21 AM. Reason: add info

  6. #6

    Join Date
    Aug 2018
    Location
    USA
    Posts
    13

    Re: [7Home] error received when backing up

    I understand that you are getting error 0x80070002 while trying to backup files.
    For better understanding of the issue please provide us following information:

    1. Have you made any changes to the computer prior this issue?
    2. Have you changed the location of the ‘Users’ Folder?

    Please follow these steps and let me know if it helps:
    Check for the Missing Profiles in Registry
    To check whether you have missing profiles:
    1. Open regedit, navigate to the above registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList). Expand the list.

    2. Click on each of the profiles listed. The first 3 profiles should have ProfileImagePath value of
    %SystemRoot%\System32\Config\SystemProfile,
    %SystemRoot%\ServiceProfiles\LocalService, and
    %SystemRoot%\ServiceProfiles\NetworkService respectively.

    3. Starting from the 4th profile, the ProfileImagePath should contain path to the user profiles on your machine, such as C:\users\Christine

    4. If one or more of the profile has no profile image, then you have missing profiles.
    To work around this, delete the profile in question
    Caution: The registry contains critical settings that are necessary for your system to function properly. Take extra caution while making changes

    1. First, export the ProfileList key for safekeeping. (Right click on the key, choose “Export”, and save it to the desktop.)
    2. Right click on the profile in question, choose delete.
    3. Try back up again.

    Note: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

    Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.
    You can also refer the below mentioned links.
    http://blogs.technet.com/filecab/archive/2008/03/12/common-causes-and-solutions-to-backup-system-restore-and-complete-pc-backup-problems-updated.aspx

    You may also refer to the article below and download the update package and see if it helps to fix the issue:
    You encounter problems when you move data over USB from a Windows 7 based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM
    http://support.microsoft.com/kb/976972

    Hope this helps.

    In case of any data loss in the future, you'd better back up your computer before hand.



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