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  1. #1

    [7 x64] Stuck at Startup; then stuck at chkdsk: volume clean. FIX: REMOVED AVG & MSE.

    Computer was working fine last night, logged off, but left computer on. This morning, moving the mouse and realized the computer was off (no one touched it, probably Windows Updates and might be power outage)

    Turning on computer and it got stuck at Starting Windows... screen.

    I could reboot Windows in safe mode, I tried uninstalled 4 updates ((1 Windows security update, 1 Windows update? 2 .Net framework update)) that were installed overnight, but only the top two got removed, the other two could not be uninstalled...

    I tried pressing F8, then startup repair; startup repair from Windows ISO USB, they failed... I tried "bootrec /fixmbr", "bootrec /fixboot", "bootrec /scanos", "bootrec /rebuildbcd", did not help.

    somehow it could no longer boot into safe mode... (stuck at loading drivers (text scrolling up) screen)

    i then tried chkdsk /f /r, it prompted to schedule chkdsk at bootup. After reboot, chkdsk ran, finished 5 stages, then reboots itself, then it display:
    Checking file system on C:
    the type of the file system is NTFS.
    the volume is clean.

    And got stuck there.

    Rebooting the computer and it will go through the same process: Starting Windows... chkdsk, reboot, stuck.

    Please help!

    Any suggestion how to fix these please?


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  2. #2

    Re: Windows 7 x64 stuck at Starting Windows... (then stuck at chkdsk: the volume is c

    When chkdsk initiates, it gives option to press a key to cancel. I tried that, and it displays:
    Checking file system on C:
    the type of the file system is NTFS.

    A disk check has been schedule.
    Disk checking has been cancelled.

    And the screen stuck there...

  3. #3

    Re: Windows 7 x64 stuck at Starting Windows... (then stuck at chkdsk: the volume is c

    I am having the same issue as sunnybreezygarlic. Has anyone come up with a fix for this besides re-installing?

  4. #4
    Sysnative Staff
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    Re: Windows 7 x64 stuck at Starting Windows... (then stuck at chkdsk: the volume is c

    Hi sunnybreezygarlic,

    What are your system specs?

  5. #5

    Re: Windows 7 x64 stuck at Starting Windows... (then stuck at chkdsk: the volume is c

    Hi axe0, it's a HP EliteBook Folio 9470m (HP EliteBook Folio 9470m Notebook PC (ENERGY STAR) | HP(R) Customer Support)

    Windows 7 Pro SP1
    Intel Core i5 3427U
    12 GB DDR3 memory

    Right now it cannot boot to Windows (neither in normal or safe mode)

  6. #6

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    It's fixed! Hallelujah! Thank God!

    If you are interested in reading:
    - about startup process: Understanding the Startup Process - Windows 7 Tutorial
    - about controlset (last working configuration, which is in registry): How does CurrentControlSet differ from ControlSet001 and ControlSet002? - Stack Overflow
    - finally, registry backups: What Happens if You Delete the Entire Windows Registry?

    This was fixed by booting up the laptop with Windows Rescue Disk (or if you can, tab F8, then select Repair Computer, or use Windows ISO USB to boot up), go to Command Prompt, then copy the registry backup files over the current ones. (In my case, the backup files were created 7 days ago, a working versions! If you find size 0 files, do not use them.)

    Instructions: hard drive - Windows 10 is messed up (bad_system_config) - Super User

    Later, when I searched "RegBack", a lot of articles came up, including one from Sysnative here: Manually Restore the Registry From its Backup in Windows (Windows 7 / Vista)

    I feel relieved. It's a two days journey for me. Hope the info is helpful.

  7. #7

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    ... problem not resolved yet, after restarting computer, it's still stuck at "Starting Windows". well, at least now I can boot in Safe Mode and (after replacing Registry files) normal mode once... will continue to troubleshoot... any suggestion is appreciated. Thanks.

  8. #8
    Sysnative Staff
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      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB & 2x Toshiba DT01ACA300
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        24" Liyama ProLite XB2483HSU-B2 & 24" Dell Ultrasharp U2414H
      • Operating System:
        Windows 10 Pro

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Have you tried sfc /scannow?

  9. #9

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    I tried, but it gives this message:
    Code:
    There is a system repair pending which requires reboot to complete.  Restart Windows and run sfc again."
    and after rebooting, computer stuck at "Starting Windows".

  10. #10
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Can you check if this file is present:
    Code:
    C:\Windows\WinSxS\pending.xml
    If it is, please delete the file and try booting normally.

  11. #11

    Re: [W7 x64] Stuck at Startup

    Yes, there is one there with size about 12 MB. I deleted it and restarted the laptop in safe mode (with logging enabled), it shows "Please wait..." for about 10 minutes, then shows "Press Ctrl+Alt+Delete to log in". I checked the ntbtlog.txt file, seeing a lot of drivers (no specific paths...) no loaded, but could not make out what they are about, please see attached ntbtlog.txt, any ideas?

    I am restarting now in Diagnostic Startup Mode (assuming it will take a while and Normal Mode will take much longer). It's showing "Starting Windows" now, but I'll wait this time... (yes, logging was enabled).

  12. #12
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        Intel Core i7-8700K 3.7GHz
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        Crucial 2x8GB DDR4 2666 MHz
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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        Asus Xonar DSX
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        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Wait for a few minutes and then post back.

  13. #13

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    still "Starting Windows".

  14. #14
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        Intel Core i7-8700K 3.7GHz
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        Crucial 2x8GB DDR4 2666 MHz
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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        Asus Xonar DSX
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        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Go to CMD and enter the following:

    Code:
    dism.exe /image:c:\ /cleanup-image /revertpendingactions
    Let me know if the command was successful and try booting again.

    Note: If your system isn't on drive C:, please modify that accordingly.

  15. #15

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    hard rebooted computer at 9:32 PM (started at ~9:00 PM).

    booted into Safe mode with networking (this time after scrolling text of drivers, it displayed, "Press Ctrl+Alt+Del to log in" directly, no "Please wait")

    open CMD (Run as Administrator)

    entered the command, it showed:

    Code:
    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385
    
    Error: 87
    
    The /Image option that is specified points to a running Windows installation.  To service the running operating system, use the /Online option.  For more information, refer to the help by running DISM.exe /Online /?.
    
    the DISM log file can be found at C:\windows\Logs\DISM\dism.log

  16. #16
    Moderator
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      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
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        Corsair HX 750W 80+ Platinum
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        Fractal Design Define R6
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        Noctua NH-D14
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        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Try with this command: dism.exe /online /cleanup-image /revertpendingactions

  17. #17

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    It showed this:

    Code:
    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385
    
    Image Version: 6.1.7601.18489
    
    Error: 87
    
    The cleanup-image option is unknown.
    For more information, refer to the help by running DISM.exe /?.
    
    The DISM log file can be found at C:\windows\Logs\DISM\dism.log

  18. #18
    Moderator
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    softwaremaniac's Avatar
    Join Date
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    Location
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    Try booting normally now.

  19. #19

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    sorry, that dism log (already removed) was from previous command, i replaced the post with the result of the second command you provided.

  20. #20

    Re: [W7 x64] Stuck at Startup... Then stuck at chkdsk: the volume is clean.

    restarted Windows... after ~30 seconds, it got past "Starting Windows", showing "Configuring Windows ...", then "Failure configuring Windows"... now "Press CTRL + ALT + DELETE to log on"!

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