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  1. #21

    Re: bex/appcrash error problem

    update : disabling my antivirus and reinstalling the game did the trick ! finally! so now I only have to make it to an exeption from my antivirus and it should be gone ! thanks
    jcgriff2 says thanks for this.


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  2. #22
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    Re: bex/appcrash error problem

    Awesome! Thanks for letting me know.

  3. #23

    Re: bex/appcrash error problem

    I am not sure if the other problems are gone since they come randomly but for now I don't saw any problems

  4. #24
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    Re: bex/appcrash error problem

    Okay, I've marked the thread as solved. If you notice anything else, just post back.

  5. #25

    Re: bex/appcrash error problem

    ok so now the appcrash/bex problem is everytime coming back the second I enable avast again.... but when I diable it it dissapears (same with avg )... is there any way to fix it without to disable my antivirus everytime I the problem happens?

  6. #26
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    Re: bex/appcrash error problem

    Add the file to Avast's exclusion list.

  7. #27

    Re: bex/appcrash error problem

    yes but I literally can't put nearly every installer or file I have to the exception list... you know what I mean right? there should be a "simpler" method to that without doing that....

  8. #28
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    Re: bex/appcrash error problem

    That sounds like a bigger issue. You might have got malware on your system.

    Is the game pirated?

  9. #29

    Re: bex/appcrash error problem

    nope it isn't and I just freshly installed windows 7...and it can't be as soon as I try to execute something there's this appcrash/bex issue preventing me from opening a exe or worse randomly popping up.... but as soon as I have deactivate avast its fine for example by trying to install dropbox I got this :


    Problemsignatur:
    Problemereignisname: BEX
    Anwendungsname: DropboxClient_39.4.49.exe
    Anwendungsversion: 39.4.49.0
    Anwendungszeitstempel: 55249345
    Fehlermodulname: StackHash_87e0
    Fehlermodulversion: 0.0.0.0
    Fehlermodulzeitstempel: 00000000
    Ausnahmeoffset: 000cfc32
    Ausnahmecode: c0000005
    Ausnahmedaten: 00000008
    Betriebsystemversion: 6.1.7601.2.1.0.256.1
    Gebietsschema-ID: 1031
    Zusatzinformation 1: 87e0
    Zusatzinformation 2: 87e0cbf7f34ed6ab58515863e481a219
    Zusatzinformation 3: 1acf
    Zusatzinformation 4: 1acffc44dffa223f517a14372c5c4a3c

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    C:\Windows\system32\de-DE\erofflps.txt

    as said this Stackhash_87e0 is coming everytime.... would it be possible to identify what that exactl error is ?

  10. #30
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    Re: bex/appcrash error problem

    Can you change your DEP settings now?

  11. #31

    Re: bex/appcrash error problem

    do you mean add it to exception or completely setting it off ? if you mean add it to an exception that would only create the appcrash version of it and also not every program can run without DEP and if you mean completely setting it off it would only create the appcrash version of it. but wait I try and give you feedback.

  12. #32

    Re: bex/appcrash error problem

    yes tested it is the same only with appcrash and not bex

    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: DropboxClient_39.4.49.exe
    Anwendungsversion: 39.4.49.0
    Anwendungszeitstempel: 55249345
    Fehlermodulname: StackHash_87e0
    Fehlermodulversion: 0.0.0.0
    Fehlermodulzeitstempel: 00000000
    Ausnahmeoffset: 000cfc32
    Ausnahmecode: c0000005
    Ausnahmedaten: 00000008
    Betriebsystemversion: 6.1.7601.2.1.0.256.1
    Gebietsschema-ID: 1031
    Zusatzinformation 1: 87e0
    Zusatzinformation 2: 87e0cbf7f34ed6ab58515863e481a219
    Zusatzinformation 3: 1acf
    Zusatzinformation 4: 1acffc44dffa223f517a14372c5c4a3c

    Lesen Sie unsere Datenschutzbestimmungen online:
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    Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
    C:\Windows\system32\de-DE\erofflps.txt

  13. #33

    Re: bex/appcrash error problem

    as an alternative way of helping... would it help that I give you a dump file that you can go see what the problem is exactly or will it result to nothing postitive?

  14. #34
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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    Re: bex/appcrash error problem

    You can, but I doubt it will help. What did you test the RAM and the HDD with?

  15. #35

    Re: bex/appcrash error problem

    so here is the link if you want any dump file like from explorer.exe ( cause I think that the explorer.exe could eventually be easier to dig from...) just say the word. and I tested my ram with the windows ram tester and my ssd and my 2 hdd with samsung/seagate.

    MEGA

  16. #36
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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    Re: bex/appcrash error problem

    Test your RAM with Memtest, please. 8 passes per stick, one stick at a time. It takes a long time to complete, so it's best if left overnight. MemTest86 - Official Site of the x86 Memory Testing Tool

  17. #37

    Re: bex/appcrash error problem

    here is my log file of the memtest and it has found nothing.

    MEGA

  18. #38
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
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        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: bex/appcrash error problem

    Upgrade to Windows 10 using MCT.

  19. #39

    Re: bex/appcrash error problem

    humm thanks for the tip but I realllllllllllllllllyyyyy want to avoid that... has the error code dump file resulted to this comculsion and if yes why exactly please?

  20. #40
    Moderator
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: bex/appcrash error problem

    No, I decided you should try that because I'm suspicious that there's something wrong with the Win7 install you're using. Besides, you wouldn't lose anything. All your files would remain intact.

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