Need Software/Hardware Help in Windows 7 pls-

CherylG · Jul 15, 2015

[h=2]This is my original post & the link to it with all the responses on it. It was checked out & was told to 'post an inquiry in our Windows 7 forum where the experts there have more knowledge on Software/Hardware and can assist you further. You can let them know that you were cleared from the Windows Update forum.' Thank you in advance!

Re: Diagnostic Policy Service stopped working-no internet access[/h]https://www.sysnative.com/forums/windows-update/15334-diagnostic-policy-service-stopped-working-no-internet-access-2.html

x BlueRobot · Jul 15, 2015

Could you please elaborate on the issue your experiencing?

CherylG · Jul 15, 2015

My computer was working fine. I went to reboot it & it wouldn't come back up & my internet wouldn't connect anymore,keeps saying that the Diagnostic policy Service has stopped working. I did have the codes that was sent for the Windows 10 upgrade,I deleted those. I have done several system restores to no avail. I get Error codes like OX8024402C OX8004001 & 8007371B (KB2913608) when I try to to see why Windows doesn't start. Am I making any sense to you?

Maximum · Aug 1, 2015

If you are able to access the computer desktop try the following:

Hit the Windows Key + R and type 'Command Prompt'
Run it as administrator
Then type these commands: (Press enter after each command)
- net localgroup Administrators /add networkservice
- net localgroup Administrators /add localservice
- exit
Restart the computer

If the problem continues please follow up on the thread so I or someone of the community can further help you fix the issue.

Search

Search

Need Software/Hardware Help in Windows 7 pls-

CherylG

Contributor

x BlueRobot

Administrator

CherylG

Contributor

Maximum

Well-known member