1. #1
    jcgriff2's Avatar
    Join Date
    Feb 2012
    New Jersey Shore
    • specs System Specs
      • Manufacturer:
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
      • Case:
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Problem Reports (& Solutions) (Windows 10, 8.1, 8, 7, Vista)

    Windows Problem Reports (& Solutions)

    Problem Reports
    Problem Reports can help you solve system application hangs and crashes.

    Start by clicking on the applicable Windows OS:

    Windows 8.1 and Windows 8 - Bring up Search screen (press WIN + S keys) and type/paste problem reports; select the entry below it - (Windows 7 and Vista - see next step) -

    Windows 10, Windows 7 and Windows Vista - Click on START; type/paste problem reports into the Start Search box; select "View all Problem Reports" from the search listing results

    Scroll down through the list and locate the particular application crash you are looking for.

    Double-click on the line item; the crash info shown in the next screen will appear

    App Crash info for the selected line item

    Additional Information from Microsoft
    Use Windows Error Reporting to help solve computer problems
    Check for solutions to software problems - Windows Help
    Reporting and solving computer problems
    Report problems and check for solutions automatically
    Last edited by jcgriff2; 07-19-2015 at 11:48 PM.

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