Re: System Protection Tab Error / Can't Create Restore Points
Hi JC,
Thanks so much for getting back to me so quickly. I'm running the latest version of CCleaner and update it whenever a new version is released. For what it's worth, Malwarebytes Premium has found nothing and when I ran sfc /scannow last night, it came back as finding corrupt files but they were able to repair them (they were Windows Defender definition files).
And to try and be more clear...when I go to Control Panel/Recovery, I am able to click on Open System Restore and this is where I see the three old restore points. I have not tried to use those points because they are so old. But when I click on Configure System Restore, that's when I get the error message immediately. My routine is typically that I use CCleaner, then use Junkware Removal Tool by Malwarebytes to create a new restore point, but JRT is unable to create a new restore point.
On CCleaner, when you go to Tools/System Restore, this is the place where my more recent restore points are no longer there.
Also, in what may or may not be related, I'm also having a problem with Search (been having search problems for a long time where files don't show when I search for them even though I have the selections chosen under "indexing". When I run the troubleshooter, I get "the program searchindexer.exe has failed recently. Please check Security & Maintenance for possible solutions to the problem" and it ends there.
I also was unable to use the Shut Down function last night. When I chose "shut down" it only restarted and I had to push my power button to shut down.
Hope this additional info is helpful. Thanks.