1. #1

    Microsoft Edge a disaster after possible infection?

    Let me preface this by saying: I only use Microsoft Edge at this point because other browsers are even worse on this particular PC. Chrome won't work at ALL (every single tab crashes no matter how many times I've freshly installed), and Firefox experiences horrible slowdowns after a few hours every use.

    So yesterday I was using my PC as normal when I noticed a strange crowd cheering sort of sound for about 5 seconds at a clip, maybe every 30 minutes or so. I had no sounds playing in any browser tabs or applications other than Spotify, which it wasn't coming from. I ran AVG, Malwarebytes, and ESET. The only scan that found anything from ESET and it was some kind of coupon adware. (I have coupon printers installed for coupons.com so I figured it might have been one of those, oh well, I can resintall). I haven't noticed the noise happening any more today.

    However, Edge is shot. Tabs are freezing and crashing every few minutes from normal use. Files aren't downloading normally; exe files download without a proper file extension, all photos download as "untitled.png." Everything downloads normally in Firefox.

    Not sure what to do anymore, would appreciate any insight. This is my work PC so unfortunately I can't just reformat and call it a day.

    Thanks


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  2. #2
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    Re: Microsoft Edge a disaster after possible infection?

    Hello and welcome!

    Please run sfc /scannow from an elevated command prompt and let me know the results.

  3. #3

    Re: Microsoft Edge a disaster after possible infection?

    Quote Originally Posted by softwaremaniac View Post
    Hello and welcome!

    Please run sfc /scannow from an elevated command prompt and let me know the results.
    "Windows Resource Protection did not find any integrity violations."

  4. #4
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        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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        Windows 10 Pro 1803 x64

    Re: Microsoft Edge a disaster after possible infection?

    Is there an extension you use in each of them?

  5. #5
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    Re: Microsoft Edge a disaster after possible infection?

    If you are having any of the problems like below with Microsoft Edge, then resetting Microsoft Edge settings to default and reinstalling Microsoft Edge may help.

    When you reset Microsoft Edge, it will also delete all of your favorites in Microsoft Edge.

    If wanted, you should back up your favorites in Microsoft Edge first.




    1. Open Windows PowerShell by pressing the + S keys to open Search.

    2. Type powershell into search box.

    3. Right click the Windows PowerShell in the search results and select Run as administrator.



    4. Execute following command:

    Code:
    remove-item $env:localappdata\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\* -recurse -Force


    5. Execute following command:

    Code:
    Get-AppXPackage -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}


    6. Restart your computer.

  6. #6

    Re: Microsoft Edge a disaster after possible infection?

    @softwaremaniac: I don't use any extensions or add-ons in Edge. Only uBlock Origin, Google Reverse Image Search, and Panel View for Google translate in Firefox. And nothing in Chrome when I try installing it, it's just a wreck from the start.

    @FreeBooter: Executed as you said but still having the same issues.

  7. #7
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      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Microsoft Edge a disaster after possible infection?

    Have you experienced any BSODs? How old is the system and what components does it have?

  8. #8

    Re: Microsoft Edge a disaster after possible infection?

    No BSODs. Not old, maybe a couple years now.

    System Vendor Information
    Manufacturer Dell Inc.
    Serial Number J4J9ND2
    System Model Precision Tower 3620
    System Type x64-based PC
    BIOS Information
    BIOS Manufacturer Dell Inc.
    Release Date 5/26/2016
    BIOS Version DELL - 1072009
    BIOS Version 1.3.6
    BIOS Version American Megatrends - 5000B
    Board Product ID 09WH54


    Processor Information
    Name Manufacturer L2 Cache Ext Clock Load
    Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz GenuineIntel 1024 KB 100 MHz 23 %

    Hard Drive Information
    Drive Name Capacity Partitions Status
    Micron 1100 SATA 512GB 476 GB 4 OK


    Mass Storage Device Information - What's This?
    Device Type Total Space Free Space Filesystem Volume SN
    C: Local Fixed Disk 464 GB 358 GB NTFS 66A90618
    D: CD-ROM Disc - - - -

    System Memory Information - What's This?
    Location Part Number Memory Type Capacity
    DIMM1 16ATF1G64AZ-2G1B1 Unknown 8192
    DIMM2 16ATF1G64AZ-2G1B1 Unknown 8192
    Total RAM: 16384 MB, 8971 MB free

  9. #9
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    Re: Microsoft Edge a disaster after possible infection?

    Can you disable your antivirus software to find out if its causing the problem.

  10. #10
    Moderator
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    softwaremaniac's Avatar
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Microsoft Edge a disaster after possible infection?

    Perform Clean Boot and see if the issue persists there.

  11. #11
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    Re: Microsoft Edge a disaster after possible infection?

    BIOS current version: 1.3.6.
    New BIOS available on Precision T620 support webpage: 2.3.5 - 17 Aug 2017.

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