1. #1

    Another DPC Latency Audio Popping/Stuttering Thread

    Hello, everyone! I saw that several people have come here to get their audio problems figured out, and after months of torture, I'm giving in and wanting to have my problem fixed as well. Basically, when have music playing or any extended sound (like from a Youtube video for example), I hear a horribly irritating popping noise whenever I browse the internet. This noise also seems to play whenever the internet in general is tampered with (ie. ISPs rebooting the internet). I suppose this problem lies within the internet, or maybe it's the network driver? Either way, I don't know for sure what it is and I just want to verify. I'm using Killer E2200 Gigabit Ethernet Controller that comes with the Z97 motherboard.

    My specs are below.

    Code:
    ------------------System Information
    ------------------
          Time of this report: 10/23/2016, 08:30:08
                 Machine name: JAKE-PC
                   Machine Id: {A71CF7D8-FE6A-4FB7-822F-5D7818018E32}
             Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161004-2338)
                     Language: English (Regional Setting: English)
          System Manufacturer: MSI
                 System Model: MS-7917
                         BIOS: BIOS Date: 08/11/15 14:37:57 Ver: V1.12B0
                    Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
                       Memory: 16384MB RAM
          Available OS Memory: 16332MB RAM
                    Page File: 15701MB used, 17015MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: Using System DPI
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
               DxDiag Version: 10.00.14393.0000 64bit Unicode
    
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
          Display Tab 2: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.
    
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 980
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 980
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_29833842&REV_A1
          Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
         Display Memory: 12226 MB
       Dedicated Memory: 4060 MB
          Shared Memory: 8166 MB
           Current Mode: 1920 x 1080 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: SyncMaster
             Monitor Id: SAM0657
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll
    Driver File Version: 21.21.0013.7254 (English)
         Driver Version: 21.21.13.7254
            DDI Version: 12
         Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
           Driver Model: WDDM 2.1
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 8/10/2016 6:00:00 PM, 17619464 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: Unknown
      Device Identifier: {D7B71E3E-5080-11CF-A447-8E091BC2D835}
              Vendor ID: 0x10DE
              Device ID: 0x13C0
              SubSys ID: 0x29833842
            Revision ID: 0x00A1
     Driver Strong Name: oem25.inf:0f066de3ad09d9de:Section090:21.21.13.7254:pci\ven_10de&dev_13c0
         Rank Of Driver: 00D12001
            Video Accel: 
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
               MPO Caps: Not Supported
            MPO Stretch: Not Supported
        MPO Media Hints: Not Supported
            MPO Formats: Not Supported
    
    
              Card name: NVIDIA GeForce GTX 980
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 980
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_29833842&REV_A1
          Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
         Display Memory: 12226 MB
       Dedicated Memory: 4060 MB
          Shared Memory: 8166 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: VS248
             Monitor Id: ACI2498
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_72b89f8d71abda5d\nvwgf2umx.dll
    Driver File Version: 21.21.0013.7254 (English)
         Driver Version: 21.21.13.7254
            DDI Version: 12
         Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
           Driver Model: WDDM 2.1
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 8/10/2016 6:00:00 PM, 17619464 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: Unknown
      Device Identifier: {D7B71E3E-5080-11CF-A447-8E091BC2D835}
              Vendor ID: 0x10DE
              Device ID: 0x13C0
              SubSys ID: 0x29833842
            Revision ID: 0x00A1
     Driver Strong Name: oem25.inf:0f066de3ad09d9de:Section090:21.21.13.7254:pci\ven_10de&dev_13c0
         Rank Of Driver: 00D12001
            Video Accel: 
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
               MPO Caps: Not Supported
            MPO Stretch: Not Supported
        MPO Media Hints: Not Supported
            MPO Formats: Not Supported
    
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Sound Blaster Z)
     Default Sound Playback: Yes
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: cthda.sys
             Driver Version: 6.00.0102.0037 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/16/2015 12:00:00 AM, 1074472 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    
                Description: SPDIF-Out (Sound Blaster Z)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: cthda.sys
             Driver Version: 6.00.0102.0037 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/16/2015 12:00:00 AM, 1074472 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    
                Description: Speakers (Yeti Stereo Microphone)
     Default Sound Playback: No
     Default Voice Playback: Yes
                Hardware ID: USB\VID_B58E&PID_9E84&REV_0100&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: USBAUDIO.sys
             Driver Version: 10.00.14393.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 7/15/2016 12:00:00 AM, 132096 bytes
                Other Files: 
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    
    Sensaura(tm) ZoomFX(tm): No


    I've tried using a different network adapter and disabling Killer, but the popping still occurs. I've tried disabling Antivirus, firewall, making sure my cards were all seated on the motherboard, using different audio source, different audio card, I've made sure all my drivers were updated, and a whole bunch of others things. I'm really hoping I can finally solve this problem once and for all if it's not a Windows 10 issue that only Microsoft can fix. Thanks!


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  2. #2

    Re: Another DPC Latency Audio Popping/Stuttering Thread

    Hi Fidchell ... and welcome to the forums ...


    Is your board the MSI Z97 Gaming 5? Have you tried the BIOS/UEFI update from February 17th (2016)? Seems like it couldn't hurt (if that happens to be your board) ...
    Support For Z97 GAMING 5 | MSI USA | Motherboard - The world leader in motherboard design

    If you disable your wired/wireless adapters - the issue disappears, right? Or ... ?

    I've got to get a system ready for tomorrow, but I'll check in tomorrow night & see how you're doing. In the meantime, I'll cut-and-paste my often-not-all-that-successful list of adjustments and tweaks that can lessen the trouble on some systems. (apologies for those things in the list that you've tried already ... )

    Some things to try for limiting audio/video glitches due to high latency issues and high hard pagefault issues
    _______________
    SSDs
    Since SSDs are dropping in price and growing in size, I've lately been recommending that the worst-offending audio-pop suffering programs/games be installed onto the SSD. Windows doesn't take up all that much room, and neither do a few games (you can still keep "saved games" and other non-demanding software installed to a larger "spinning" hard drive, along with your photo, music, and video collections).

    SATA ports
    Some users who haven't seen any improvement by means of updating drivers have had success by altering their SATA port usage. A recent thread here concerns a system where the audio stuttering was helped by unplugging a DVD SATA drive (...and our tech Cluberti was nice enough to help explain why) ... The last few posts are where you will see mention of the SATA ports (and the nature of USB polling & the effect on latencies) .... Here's a link to that thread:
    High DPC Latency or pagefaults - Fresh Install - USBPORT.SYS and others.

    Hard Pagefaults
    For the high hard pagefaults, it can help to:
    1) Limit startup processes that you don't need
    2) Limit Windows-Updates file-sharing (in Settings > Updates and security > Windows Update > Advanced Options > Choose how updates are delivered > turn off "updates from more than one place" - that will limit unnecessary background network activity)
    3) Limit the amount of "telemetry" (data sent to Microsoft ... choose the "Basic" option in Settings > Privacy > Feedback & Diagnostics ... and you can try "Never" as your "Feedback Frequency" while testing your latency issues)
    4) Limit any Notifications that you don't need or want (Settings > System > Notifications & actions ...[especially turn off Windows "tips"]
    5) Turn off "Live" tiles on your Start Menu (to limit unnecessary background updating of any information you don't want or need)
    6) Uninstall any Windows "Universal" apps that you don't want or need (Settings > System > Apps & features -- click the app you wish to uninstall) ... and for those that you don't want, but can't uninstall (some of the built-in apps) - you can still keep them from starting unwanted services (in Control Panel > Administrative Tools > Services) or startup modules (in Task Manager > Startup tab)

    Drivers
    Hunt Windows 10 compatible drivers (this can be an ongoing process). Try generics if the manufacturer supplied drivers cause issues. Try older drivers when the new cause issues. Try and try again. Drivers are sometimes the culprits for high latencies and interrupts.

    Nvidia drivers - seem to be having issues on Z170 boards, especially when paired with Realtek onboard audio. When updating to the latest Nvidia driver, try installing it using the "custom" option, and the "clean install" option. You might also see if your want or need all of the background Nvidia services that come with the latest drivers, many as part of the "Nvdia GeForce Experience" - which you can choose to install or not when you choose the "custom" install method. Here's a guide that has some details on the background services installed along with the Nvidia drivers, it might help you decide if you can do without some of them:
    Disable NVIDIA Streamer Service and other NVIDIA processes - gHacks Tech News

    ASMedia USB 3.1 drivers .... have proved to be an issue for some users, especially for ASRock/ASUS Z170 motherboard owners. Hunt newer versions, try old versions, try generics. Still dicey as of July 2016....

    USB device drivers ... USB host controllers, USB gaming periferals (mice, keyboards, headsets...), musical instrument interfaces, wireless dongles - all these can prove to be sources of audio issues.

    Antivirus
    Some users find that certain modules of their antivirus program can have a rough affect on their audio quality. For some, it is especially noticeable when using the third-party firewall. You can try reverting to using just the Windows firewall, or to turn off a feature in the third-party firewall that blocks port scans (since most routers/modems/gateways have built-in port scanning blocking, it doesn't necessarily lower your defenses, since your hardware provides the service). This issue has shown up for users of BitDefender, Norton, and Avast ... it likely can occur for others as well. The issue also doesn't seem to be "universal" - it only seems to affect a certain blend of hardware/software. (I know users of Avast, BitDefender, & Norton who don't experience any issues at all).

    Virtual Memory & a large set range
    Since some computers experience the audio/video glitching during gaming, and Latency Monitor graphs often point to high hard pagefaults as a contributing factor (as in the pagefault tips above), I like to recommend testing things with the Virtual Memory settings for your computer manually set to a generous range (generally, with the lowest value the amount of your total installed physical system memory, and the highest value twice that number). This is an overly large range = but it can prove useful for testing. [after testing, the upper range could be lowered to one and a half times the physical memory total]... The reason for the large set range is that some games are infamous for memory leaks, and the large range might give you a better chance of surviving the memory trouble caused by the game with the memory leak.
    _________________________
    _________________________

    There's also a tutorial on troubleshooting latency issues from our tech niemiro (originally written for Vista/7/8/8.1 - but most of the tools are still in use & can apply to Windows 10, if the latest versions are used) ... this is sort of the "Do It Yourself" guide - listing the Windows Kit tools, built-in performance tools, third-party tools, etc. Here's a link if you want to take a look at that: https://www.sysnative.com/forums/win...html#post43622

    Good luck!

  3. #3

    Re: Another DPC Latency Audio Popping/Stuttering Thread

    Hello, just letting you know that I haven't abandoned this topic, but I don't have too much time these days. Right now I'm very slowly going down the list of possible causes you've posted. Before this, though, I thought the fixed the problem by setting my SSD (through Samsung Magician) to perform at its fullest. That didn't work unfortunately. Again, I will go down the list and see if any of that will help, as I doubt it's drivers. And yes, all of my games are installed onto my SSD.

  4. #4

    Re: Another DPC Latency Audio Popping/Stuttering Thread

    Hi again


    Since you posted, I came across a few threads from folk with Killer Ethernet devices of various sorts ... and for some of these users, uninstalling all the Killer software - and reinstalling only a bare driver - seemed to help.

    Also, I noticed a fair number of Yeti microphone users having trouble getting their microphones to work well in Windows 10 ... but that some of these issues have since proven less troublesome.

    I wonder how things go ... if you try using just a bare driver for your Killer network device (uninstalling - at least during the testing - their add-on utilities), and also unplug the Yeti microphone (or headset) --- and test the audio. Just a hunch, really.

    Since you've already tried several different drivers, and device combinations, I'm expecting that a possibility is that high hard pagefaults from heavy background activity - including a lot of traffic to/from USB devices - is affecting your audio stream.

    I'll stay tuned and see if any adjustments have a good effect (let's hope none make things worse!) ....

  5. #5

    Re: Another DPC Latency Audio Popping/Stuttering Thread

    Hello! I've come back after removing my DVD player from its SATA port. It was working well for a couple days but the popping has returned. I'm going to try unplugging the Yeti, updating my BIOS, and doing all the things you listed under the 'hard pagefaults' section. I'm confused about the "bare driver" bit with the Killer network device. What exactly do you mean by this? Should I uninstall and then reinstall an earlier Killer driver version?

    Also, my motherboard is an MSI Z97 Gaming 5, you are correct. For additional information, LatencyMon says that ndis.sys is the culprit for the high latency, and that's a network-related thing it seems, linking to Microsoft. Maybe there's nothing I can do and it's a Windows 10 problem? Anyway, I will report back when I can, thanks!

  6. #6

    Re: Another DPC Latency Audio Popping/Stuttering Thread

    Hi again


    Sorry to hear that the popping returned again.

    What I've heard about the Killer networking products are that the chips/cards/devices are OK, but that the Killer "networking suite" isn't so wonderful. The device itself only needs just a simple driver. From what I've read, there is a software suite (utilities and such) that can come along with just the simple driver - and it is that extra software that has caused some users problems [rather like that Intel "Pro" software does for their networking devices, or Nvidia's "GeForce Experience" modules does for their graphics cards]. If you aren't using any "Killer Network Suite", but only a driver - you could look to see if the current driver has an update, or try uninstalling it & see what generic driver Windows Update comes up with. I generally favor drivers from the manufacturer, if the manufacturer keeps things up to date -- but with Windows 10, the picture is a bit muddier: even the latest drivers don't seem to guarantee trouble-free performance.

    I imagine you've already tried different versions of drivers for the SoundBlaster. Keep checking for updates - who knows (since it's the audio module) maybe we'll get lucky.

    It is fairly likely that newer portions of Windows 10 might have introduced conflicts or resource/traffic issues that haven't been fully resolved yet. Windows 10 seems to be undergoing larger changes at a faster rate than most other versions.

    It's a little crazy that a system with premium components like yours has audio issues with simple Internet videos. [Especially crazy that a $150 Chromebook can play the videos just fine]....

    I'll stay tuned! ....

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