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  1. #1

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    Daylight Savings Clock Problems. Internet Time Settings not Working.

    Hi,

    Daylight savings time was just a few days ago on Sunday, November 1, 2015, 2:00:00 AM clocks were turned backward 1 hour. I noticed that my PC did not change the time correctly. My time zone is set correctly. This is just a standalone PC.

    When I go to "Internet Time Settings", synchronize with an internet time server is selected and when I try update with "time.windows.com" I get:

    An error occurred while Windows was synchronizing with time.windows,com. The operation returned because the timeout period expired.


    When I try synchronize with "time.nist.gov" I get:
    An error occurred while Windows was sychronizing with time.nist.gov.

    I fought with this for a while. I went to services.msc and set "Windows Time" to Automatic, and rebooted with out luck. I downloaded a third party program called NetTime that changes the time correctly. See: NetTime - Network Time Synchronization Tool

    Can someone assist me on getting my computer to synchronize with Windows 10 "Internet Time Settings"?

    Thanks


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  2. #2

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    I tried sfc /scannow and found no corruptions. Also noticed in the event viewer something I don't know if it is a problem or not.

    It is "Event ID 158 - The time provider 'VMICTimeProvider' has indicated that the current hardware and operating environment is not supported and has stopped. This behavior is expected for VMICTimeProvider on non-HyperV-guest environments. This may be the expected behavior for the current provider in the current operating environment as well."

  3. #3
    Digerati's Avatar
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      • Motherboard:
        Gigabyte GA-Z170-HD3
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        Intel Core i5-6600 Skylake Pushed to 3.9GHz
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      • Case:
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      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Right click on the Date and Time in the System Tray area, then click Adjust Date and Time. Make sure "Set time automatically" is set to "On", your "Time zone" is correct, then below that, make sure "Adjust for daylight saving time automatically" is set to "On" too.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  4. #4

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Hi Digerati,

    I disabled my third party time sync program NetTime.

    I checked all of that the settings you had said to, and they are set correctly. When I go to: control panel > date and time > internet time > change settings > update now with either "time.windows.com" or "time.nist.gov", I get:

    "An error occurred while Windows was synchronizing with time.windows,com. The operation returned because the timeout period expired." I have never seen this come up without an error.

    The clock is not synchronizing to these time servers, and I believe that's why it didn't change during daylight savings. If I change the time by 5 minutes and try "update now" I get the same timeout error and the clock does not correct. If I leave the computer for a half hour or more the time does not correct.

    Any other ideas?

  5. #5
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Not sure what is happening but I just tried to sync using time.nist.gov and I got the same error as you. I tried again and then I got through. Did you try the other time servers?

    Note by default, Windows syncs once a week unless you change the settings in the Registry so letting it sit for a 1/2 hour may not help.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  6. #6

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    I have tried all the working time servers at NIST Internet Time Service without any of them working.

  7. #7
    Digerati's Avatar
    Join Date
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Did it ever work?

    Are you using a 3rd party firewall, or Windows Firewall?

    You might try re-registering Time service. Open an elevated command prompt (Run as administrator) and then enter the following commands,

    net stop w32time
    w32tm /unregister
    w32tm /register
    net start w32time

    If that does not work, then I am out of ideas.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  8. #8

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    I am using "Windows Firewall Control" which is an application which extends the functionality of the Windows Firewall and provides quick access to the most frequent options of Windows Firewall.

    I checked the "Windows Time Service" in the firewall and it is enabled in both directions using UDP port 123.

    I tried re-registering time service as suggested, and then tried all the working NIST time servers and still had the timeout error.

  9. #9

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    I have never tried checking the time server in Windows 10 before, as I started digging into this when the clock did not update during DST. I know that it did work in Windows 7 without giving the timeout error.

  10. #10
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    But was the time correct before? That is, is it keeping the correct time (except for being 1 hour off)?
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  11. #11

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Yes the time was just exactly an hour off.

  12. #12
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    exactly an hour off
    Then it must be syncing with a time server. So that suggests it is a setting in Windows, or perhaps your BIOS (or both - one cancelling out the other???).

    And you verified the Time Zone is correct? I ask because I live in the Central Time zone which is UTC -6 and one time I set it to Central America which is also UTC -6, but they do not have daylight saving time. Took me awhile to figure out my mistake.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  13. #13

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    The time zone is correct: (UTC -6:00) Central Time (US and Canada). Is there some other way to check to see if the time service is working? I had intentionally set my clock a few minutes off.

    I tried the following at a command prompt, but am not sure on how to interpret the results:


    C:\WINDOWS\system32>W32tm /query /configuration
    [Configuration]

    EventLogFlags: 2 (Policy)
    AnnounceFlags: 10 (Policy)
    TimeJumpAuditOffset: 28800 (Local)
    MinPollInterval: 6 (Policy)
    MaxPollInterval: 10 (Policy)
    MaxNegPhaseCorrection: 172800 (Policy)
    MaxPosPhaseCorrection: 172800 (Policy)
    MaxAllowedPhaseOffset: 300 (Policy)

    FrequencyCorrectRate: 4 (Policy)
    PollAdjustFactor: 5 (Policy)
    LargePhaseOffset: 50000000 (Policy)
    SpikeWatchPeriod: 900 (Policy)
    LocalClockDispersion: 10 (Policy)
    HoldPeriod: 5 (Policy)
    PhaseCorrectRate: 1 (Policy)
    UpdateInterval: 100 (Policy)


    [TimeProviders]

    NtpClient (Local)
    DllName: C:\WINDOWS\system32\w32time.DLL (Local)
    Enabled: 1 (Local)
    InputProvider: 1 (Local)
    AllowNonstandardModeCombinations: 1 (Local)
    ResolvePeerBackoffMinutes: 15 (Local)
    ResolvePeerBackoffMaxTimes: 7 (Local)
    CompatibilityFlags: 2147483648 (Local)
    EventLogFlags: 1 (Local)
    LargeSampleSkew: 3 (Local)
    SpecialPollInterval: 604800 (Local)
    Type: NTP (Local)
    NtpServer: time.nist.gov,0x9 (Local)

    NtpServer (Local)
    DllName: C:\WINDOWS\system32\w32time.DLL (Local)
    Enabled: 0 (Local)
    InputProvider: 0 (Local)

    C:\WINDOWS\system32>w32tm /query /source
    Local CMOS Clock

    C:\WINDOWS\system32>w32tm /monitor /computers:time.nist.gov
    time.nist.gov[24.56.178.140:123]:
    ICMP: 74ms delay
    NTP: +482.0005881s offset from local clock
    RefID: 'ACTS' [0x53544341]
    Stratum: 1

  14. #14
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Not sure how to either.

    Your /configuration results are very similar to mine except everywhere yours says (Policy), mine says (Local). I set my sync to 86400 minutes (1 day) while yours is still at the default of 604800 minutes (7 days).

    However, my /source results says time.nist.gov,0x9 while yours says Local CMOS Clock. That is surely is a clue.

    On your last entry, I see where it says there is a 482 seconds offset from the local clock. That is 8.33 minutes. Mine shows .8 seconds.

    So something odd is happening - but I sure don't know what.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  15. #15

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    The 8.33 minutes offset is from me setting the time a few minutes off just for testing.

    I really don't know why there is a difference between the w32tm /query /source results:

    Mine : Local CMOS Clock
    Yours: time.nist.gov,0x9

    Would you know how to change it so that its not on my "Local CMOS Clock"? Or is you computer part of a domain...so that may be the difference?

  16. #16
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Is your Region (from Control Panel) set correctly?

    Not on a domain here. I have my Internet Time Settings set to sync with time.nist.gov. I found time.nist.gov,0x9 listed in the Registry in two places, but not sure if changing those entries would fix your problem, or make it worse! :)

    HKLM\SYSTEM\ControlSet001\Services\W32Time\Parameters - NtpServer, REG_SZ, time.nist.gov,0x9
    HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters - NtpServer, REG_SZ, time.nist.gov,0x9

    And time.nist.gov was listed in 4 other locations too.

    I also found this (https://technet.microsoft.com/en-us/.../bb490845.aspx) though not sure it applies here. But it suggests this is a group policy issue and this gets into the inner workings of Windows, and out of my comfort zone.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  17. #17
    xilolee's Avatar
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        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
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        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Hi.
    From an elevated command prompt, launch:
    Code:
    gpresult /z > "c:\users\%username%\desktop\gpresult.txt"
    You should find a txt on your desktop: paste the result here (possibly using the show/hide button).


  18. #18

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    My region is correct (Canada).

  19. #19

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    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Hi xilolee,

    Here is the results from my gpresult.txt file:


    Read More:

  20. #20
    xilolee's Avatar
    Join Date
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    Location
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    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Daylight Savings Clock Problems. Internet Time Settings not Working.

    Are you using windows 10 pro?

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