[SOLVED] [WServer2012R2U1 x64] KB3149090 failed to be changed to Installed state. 0x800f0831.

[GaboRayo]

Hi! This is my first post and I'm hope you can "light up" my case.


I have a server in which KB3149090 doesn't get installed.

OS: Windows Server 2012 R2 Standard.

In event viewer I see an information event "Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831." and an error event "Windows update "Security Update for Windows (KB3149090)" could not be installed because of error 2148468785 "" (Command line: "wusa.exe "C:\Windows\ProPatches\Patches\Windows8.1-KB3149090-x64.msu"")"


Also, I have run SFCFix:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-07-03 11:12:42.226
Microsoft Windows Server 2012 R2 Update 1 - amd64
Using .zip script file at D:\Software Original\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages


Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum.


Successfully restored ownership for C:\Windows\Servicing\Packages
Successfully restored permissions on C:\Windows\Servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-07-03 11:13:15.753
Script hash: NG79q65flrIMw0TsnjeCwsERYCjki5Ju6PQ80M6Dfaw=
----------------------EOF-----------------------

Finally, I'm attaching the CBS logs folder (CBS.rar).


Thanks in advance!

 

[GaboRayo]

Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831

Update:

After looking in the CBS log, I encontered this entries:


2017-07-03 11:51:18, Error CBS Failed to resolve package 'Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2017-07-03 11:51:18, Info CBS Mark store corruption flag because of package: Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Then I tried to install the missing KB (KB3161561), but says it does not apply to the server, thus I got an 0x80240017 error.

 

[GaboRayo]

Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831

Problem solved!


After investigating and even trying to install that package, I found that a possible solution was to execute the following command to remove the corrupt package:

dism /online /remove-package /packagepath:C:\Temp\Windows8.1-KB3161561-x64.cab

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

Processing 1 of 1 - Removing package Package_for_KB3161561~31bf3856ad364e35~amd6
4~~6.3.1.1
[==========================100.0%==========================]
The operation completed successfully.​

Later KB3149090 was installed successfully. :dance: