WS2019 failing to install cumulative updates (0x8024002e)

Maxstar · Dec 6, 2022

One of the "ComponentFamilies" keys is completely empty, please run the following command and post the result in your next post.

Code:

DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase

AimarPL · Dec 6, 2022

seems like something is holding it back:

Code:

PS C:\Windows\system32> DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.3165



Error: 0x800f0806

The operation could not be completed due to pending operations.

// update: reboot is not helping at all

Maxstar · Dec 6, 2022

1. Please boot into the Windows Recovery Environment and run the following command:

Rich (BB code):

DISM /Image:C:\ /Cleanup-Image /RevertPendingActions

2. Change the drive letter C:\ if it is different for this server. If successful, then the following message will appear:

Code:

Reverting pending actions from the image...
The operation completed. Any revert of pending actions will be attempted after reboot.
The operation completed successfully.

3. Otherwise, please post the exact message in your next post.

AimarPL · Dec 6, 2022

ouch, i'm afraid that won't be possible (at least in an easy way) - this system is booting from the network image so i would have to revert it from vdisk to full flat disk and then attach to another VM for such an operation.
Is there any other way to revert these pending actions?

Maxstar · Dec 6, 2022

Then it's going to be a complicated issue:

KB5015811 (LCU July 2022) is partially installed, but still in pending state...

Now Windows Update tries to install the following updates, as shown in the screenshot of the update history;
KB5012170 (Secure Boot DBX August 2022) - 0x80240017
KB5021655 (LCU - Out Of Band November 2022) - 0x800f0840

KB5020685 (.NET Framework November 2022) - 0x80240017

Please attach the following file if present: %systemroot%\WinSxS\pending.xml

AimarPL · Dec 7, 2022

@Maxstar, file is there, i'm attaching it.

Maxstar · Dec 7, 2022

Hi,

Could you please provide a backup of the COMPONENTS hive from April and/or June this year?

AimarPL · Dec 7, 2022

@Maxstar,
here it is. in the archive you will find two folders - one is named 02062022 (june's copy), the other 08042022 (april's copy). I hope it helps.

Maxstar · Dec 7, 2022

Both COMPONENTS hive's looking good, I assume you have a complete June-backup of this server as well? If you're able to clone this server, you could try the backup of june to restore the clone, just to see if it will fix all the issues.

AimarPL · Dec 7, 2022

sure, I would give it a try, just... is there a way to replace this components file while system is running?

Maxstar · Dec 8, 2022

I wouldn't just replace the components hive on the clone, this can cause more issues. I would restore a complete backup of june?

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WS2019 failing to install cumulative updates (0x8024002e)

Maxstar

Windows Update Moderator, Security Analyst

AimarPL

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AimarPL

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AimarPL

Contributor

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Maxstar

Windows Update Moderator, Security Analyst

AimarPL

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AimarPL

Contributor

Maxstar

Windows Update Moderator, Security Analyst