[SOLVED] WS2016 DISM error 1734 the array bounds are invalid.

[fakenam3]

Good day fine people! Having some troubles and looks like a helpful group in here.

Windows Server 2016, There are some errors during multiple dism commands, most recently during /restorehealth. Also receiving errors right at the beginning when trying to install Essentials Role. Could you please help? CBS log is attached. Please let me know if you need anything else!

 

[Windows Update Bot]

Hi @fakenam3,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Remove Update Manually

1. Right-Click the Start button and click Command Prompt (Admin) on the list.
2. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:4103720
   
3. Let me know if it says it was successful or if there are any errors.

 

[fakenam3]

Thank you for the quick response!

I looked under control panel > uninstall an update; and then also entered the command you gave in an elevated cmd prompt. That update KB4103720 is not installed on this computer. I have attached a jpg attachment.

**edited due to typo

 

[PeterJ]

Ok, please do following.

FRST Registry Search

1. Click the Start button and in the search box, type CMD
2. When you see cmd.exe on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, press enter afterwards.
   

   REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

   
   Note: This loads your components hive which is what we want. Please keep the command prompt window open while you perform the remaining steps. You can minimize it if you wish but keep it open.
4. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
5. Right-click on the file FRST64.exe and choose Run as administrator.
6. Copy and paste KB4103720 into the Search box and click the Search Registry button.
7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
8. You may close any remaining open windows now.

 

[fakenam3]

Thank you. Please see attached files

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[fakenam3]

I applied the fixlog and then restarted. Then I ran sfc /scannow which completed giving this message. "Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log." I was also able to run all DISM commands which returned no errors and all completed. Also, my secondary problem of adding the Windows Essentials Role has been taken care of as well.

Thank you Thank you Thank you so much. You guys are the best. I was so not looking forward to reinstalling windows server for the 10th time. I will be donating to help this cause in a little bit. Have a great day!

 

[PeterJ]

Great.
Follow the instructions below to cleanup the tool and logfile.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot the machine to complete.

Thanks for the donation. Have a nice day too.