WS2012R2 Fails to install windows8.1-kb4480963-x64

A

AimarPL

Contributor
Joined
Nov 15, 2018
Posts
97
Having another machine that fails with cumulative update :(
sfc scannow and dism repairs are performed - dism says corruptions were fixed, but update still won't install.

SFCFix didn't find any corruptions.

CBS logs and components file are attached here.

Short view from the end of file:

Code: 
2019-02-07 22:01:10, Info                  CBS    Failed to enumerate store versions on component: amd64_microsoft-windows-msinfo32-exe-common_31bf3856ad364e35_6.3.9600.18728_none_774819ddbea3ca58 [HRESULT = 0x8000ffff - E_UNEXPECTED]2019-02-07 22:01:10, Info                  CBS    Failed to enumerate related component versions on component: amd64_microsoft-windows-msinfo32-exe-common_31bf3856ad364e35_6.3.9600.18728_none_774819ddbea3ca58 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to load current component state [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to find or add the component family [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to evaluate self update [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to get applicability [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to get applicable state for update. [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to populate updates for package: Package_642_for_KB4284815~31bf3856ad364e35~amd64~~6.3.1.6 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19036.1.6 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to re-install supersed versions for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19069.1.9 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to process mum servicing on package:Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19069.1.9 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19069.1.9 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to recall or supersed lower version on package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19235.1.5 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to process mum servicing on package:Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19235.1.5 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Failed to add package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19235.1.5 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    Not able to read when the last time auto repair was attempted. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-02-07 22:01:10, Info                  CBS    Exec: Store corruption found during execution, attempting auto repair.
2019-02-07 22:01:10, Info                  CBS    Exec: Automatic repair feasibility evaluation:
2019-02-07 22:01:10, Info                  CBS    Exec: Network Cost API is not available on this SKU, continue.
2019-02-07 22:01:10, Info                  CBS    Exec: Network detected as Unknown, continue
2019-02-07 22:01:10, Info                  CBS    Exec: Windows Update Auto Update option: 1, Not using Windows Update to download missing content 
2019-02-07 22:01:10, Info                  CBS    Exec: Installation fails with store corruption, but there is no local source available and WU download cannot be used, skip repair.
2019-02-07 22:01:10, Info                  CBS    Failed to plan execution. [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8000ffff - E_UNEXPECTED]
2019-02-07 22:01:10, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19235.1.5, status: 0x8000ffff, failure source: CBS Other, start state: Absent, target state: Installed, client id: WindowsUpdateAgent
2019-02-07 22:01:10, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

thank you for any hints in advance!
 
Hello again!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

this fix worked! patches are installed & working fine :)
thanks you once again mate! great job
 
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