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[SOLVED] WS2012R2 fails on installing cumulative updates since 2018-09

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
Hello,
While installing recent cumulative updates WS2012 R2 is failing for past 2-3 months.

CBS Log says:
CBS Failed to get applicability on updates [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_34_for_KB4103725~31bf3856ad364e35~amd64~~6.3.1.4, Update: 4103725-46_neutral_GDR [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate applicability state for XML package: Package_34_for_KB4103725~31bf3856ad364e35~amd64~~6.3.1.4 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to check whether package is partially installed, package: Package_for_KB4103725_RTM_GM~31bf3856ad364e35~amd64~~6.3.1.4 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate external applicability for package update: 4103725-5513_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_for_KB4103725_RTM~31bf3856ad364e35~amd64~~6.3.1.4, Update: 4103725-5513_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate external applicability for package update: 4103725-5514_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19023.1.4, Update: 4103725-5514_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x8000ffff]
WindowsUpdate.Log:
2018-11-15 10:48:35:386 1760 5e0 Agent *************2018-11-15 10:48:35:386 1760 5e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 23]
2018-11-15 10:48:35:386 1760 5e0 Agent *********
2018-11-15 10:48:35:386 1760 5e0 Agent * Online = Yes; Ignore download priority = No
2018-11-15 10:48:35:386 1760 5e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-11-15 10:48:35:386 1760 5e0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2018-11-15 10:48:35:386 1760 5e0 Agent * Search Scope = {Machine & All Users}
2018-11-15 10:48:35:386 1760 5e0 Agent * Caller SID for Applicability: S-1-5-18
2018-11-15 10:48:35:386 1760 5e0 Agent * RegisterService is set
2018-11-15 10:48:35:386 1760 5e0 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2018-11-15 10:48:35:386 1760 5e0 Setup Checking for agent SelfUpdate
2018-11-15 10:48:35:386 1760 5e0 Setup Client version: Core: 7.9.9600.18970 Aux: 7.9.9600.18970
2018-11-15 10:48:35:386 1760 5e0 SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2018-11-15 10:48:35:386 1760 5e0 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=948&L=en-US;de-DE;es-ES;pl-PL;zh-CN&P=&PT=0x7&WUA=7.9.9600.18970
2018-11-15 10:48:35:840 1760 5e0 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2018-11-15 10:48:36:762 1760 5e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2018-11-15 10:48:36:762 1760 5e0 Misc Microsoft signed: NA
2018-11-15 10:48:36:762 1760 5e0 Misc Infrastructure signed: Yes
2018-11-15 10:48:36:762 1760 5e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP2B14.tmp with dwProvFlags 0x00000080:
2018-11-15 10:48:36:777 1760 5e0 Misc Microsoft signed: NA
2018-11-15 10:48:36:777 1760 5e0 Misc Infrastructure signed: Yes
2018-11-15 10:48:36:777 1760 5e0 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2018-11-15 10:48:36:777 1760 5e0 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2018-11-15 10:48:36:777 1760 5e0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2018-11-15 10:48:37:184 1760 5e0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-11-15 10:48:37:184 1760 5e0 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2018-11-15 10:48:37:184 1760 5e0 Agent Reading cached app categories using lifetime 604800 seconds
2018-11-15 10:48:37:184 1760 5e0 Agent Read 0 cached app categories
2018-11-15 10:48:37:184 1760 5e0 Agent SyncUpdates adding 0 visited app categories
2018-11-15 10:48:37:480 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 15242; does use network; is at background priority
2018-11-15 10:48:38:090 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 15242) stopped; does use network; is at background priority
2018-11-15 10:48:38:090 1760 5e0 Agent Reading cached app categories using lifetime 604800 seconds
2018-11-15 10:48:38:090 1760 5e0 Agent Read 0 cached app categories
2018-11-15 10:48:38:090 1760 5e0 Agent SyncUpdates adding 0 visited app categories
2018-11-15 10:48:38:090 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 15243; does use network; is at background priority
2018-11-15 10:48:38:543 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 15243) stopped; does use network; is at background priority
2018-11-15 10:48:38:574 1760 5e0 PT + SyncUpdates round trips: 2
2018-11-15 10:48:43:669 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:48:43:669 1760 181c WS WARNING: Original error code: 0x80072ee2
2018-11-15 10:48:43:669 1760 181c WS WARNING: There was an error communicating with the endpoint at 'http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx'.
2018-11-15 10:48:43:669 1760 181c WS WARNING: The operation timed out
2018-11-15 10:48:43:669 1760 181c WS WARNING: MapToSusHResult mapped Nws error 0x803d0006 to 0x8024401c
2018-11-15 10:48:43:669 1760 181c WS WARNING: Web service call failed with hr = 8024401c.
2018-11-15 10:48:43:669 1760 181c WS WARNING: Current service auth scheme='None'.
2018-11-15 10:48:43:669 1760 181c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2018-11-15 10:48:43:669 1760 181c WS FATAL: OnCallFailure failed with hr=0X8024401C
2018-11-15 10:48:43:669 1760 181c WS WARNING: NWS retry 1 for transient error 0x8024401C
2018-11-15 10:48:51:998 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:48:51:998 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{E7B56916-3356-4F59-AC71-BE7EF2159050}.214}, hr = 8000FFFF
2018-11-15 10:48:54:482 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:48:54:482 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{E7B56916-3356-4F59-AC71-BE7EF2159050}.214}, hr = 8000FFFF
2018-11-15 10:48:56:920 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:04:499 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:04:499 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{43AEAF0D-D4E7-4C64-B574-DFA4A984D43B}.200}, hr = 8000FFFF
2018-11-15 10:49:05:812 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:05:812 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{43AEAF0D-D4E7-4C64-B574-DFA4A984D43B}.200}, hr = 8000FFFF
2018-11-15 10:49:07:124 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:595 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:595 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{97666B69-9491-4C35-B934-F66FA8C2D72D}.203}, hr = 8000FFFF
2018-11-15 10:49:22:939 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:939 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{97666B69-9491-4C35-B934-F66FA8C2D72D}.203}, hr = 8000FFFF
2018-11-15 10:49:23:298 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:27:689 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:49:27:689 1760 181c WS WARNING: Original error code: 0x80072ee2
2018-11-15 10:49:27:689 1760 181c WS WARNING: There was an error communicating with the endpoint at 'http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx'.
2018-11-15 10:49:27:689 1760 181c WS WARNING: The operation timed out
2018-11-15 10:49:27:689 1760 181c WS WARNING: MapToSusHResult mapped Nws error 0x803d0006 to 0x8024401c
2018-11-15 10:49:27:689 1760 181c WS WARNING: Web service call failed with hr = 8024401c.
2018-11-15 10:49:27:689 1760 181c WS WARNING: Current service auth scheme='None'.
2018-11-15 10:49:27:689 1760 181c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2018-11-15 10:49:27:689 1760 181c WS FATAL: OnCallFailure failed with hr=0X8024401C
2018-11-15 10:49:27:689 1760 181c WS WARNING: NWS retry 2 for transient error 0x8024401C
2018-11-15 10:49:47:254 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:47:254 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{EB833FC5-4614-49AA-B5EA-8007B249FCE4}.201}, hr = 8000FFFF
2018-11-15 10:49:47:317 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:47:317 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{EB833FC5-4614-49AA-B5EA-8007B249FCE4}.201}, hr = 8000FFFF
2018-11-15 10:49:47:379 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:146 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:146 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{D8D1F222-734D-4353-8003-F7ABD6F0F179}.201}, hr = 8000FFFF
2018-11-15 10:49:56:224 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:224 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{D8D1F222-734D-4353-8003-F7ABD6F0F179}.201}, hr = 8000FFFF
2018-11-15 10:49:56:286 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:552 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:552 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{5C5E85EA-B687-41C9-8CF1-DA96EF40EEA3}.201}, hr = 8000FFFF
2018-11-15 10:49:58:615 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:615 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{5C5E85EA-B687-41C9-8CF1-DA96EF40EEA3}.201}, hr = 8000FFFF
2018-11-15 10:49:58:677 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:240 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:240 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{B86CBEC8-8B0E-4244-B5D2-4BE8D3BF2921}.201}, hr = 8000FFFF
2018-11-15 10:50:00:303 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:303 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{B86CBEC8-8B0E-4244-B5D2-4BE8D3BF2921}.201}, hr = 8000FFFF
2018-11-15 10:50:00:349 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:943 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:943 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{85BD757D-6B15-45B2-A01C-54ED974D08E8}.203}, hr = 8000FFFF
2018-11-15 10:50:01:006 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:01:006 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{85BD757D-6B15-45B2-A01C-54ED974D08E8}.203}, hr = 8000FFFF
2018-11-15 10:50:01:053 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:725 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:725 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{42132D43-9538-45C2-A096-8A899A5684BB}.208}, hr = 8000FFFF
2018-11-15 10:50:02:943 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:943 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{42132D43-9538-45C2-A096-8A899A5684BB}.208}, hr = 8000FFFF
2018-11-15 10:50:03:162 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:03:975 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:03:975 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{7AEA9670-42A9-4C7B-A77B-F93F5516100E}.200}, hr = 8000FFFF
2018-11-15 10:50:04:037 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:037 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{7AEA9670-42A9-4C7B-A77B-F93F5516100E}.200}, hr = 8000FFFF
2018-11-15 10:50:04:100 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:178 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:178 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{860EC2B3-11C7-42B6-9C7D-B5EB9544193A}.203}, hr = 8000FFFF
2018-11-15 10:50:04:240 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:240 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{860EC2B3-11C7-42B6-9C7D-B5EB9544193A}.203}, hr = 8000FFFF
2018-11-15 10:50:04:303 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:506 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:506 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{2B83AEBC-E2D4-4D5F-9D5D-811ACD0C1F76}.201}, hr = 8000FFFF
2018-11-15 10:50:04:584 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:584 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{2B83AEBC-E2D4-4D5F-9D5D-811ACD0C1F76}.201}, hr = 8000FFFF
2018-11-15 10:50:04:662 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:772 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:772 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{7A77DEF1-B970-48AB-8DCC-02E153CE0691}.201}, hr = 8000FFFF
2018-11-15 10:50:05:897 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:897 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{7A77DEF1-B970-48AB-8DCC-02E153CE0691}.201}, hr = 8000FFFF
2018-11-15 10:50:06:022 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:147 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:147 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{45B8F0EC-B1B9-4A0F-A9B9-C3F0D9754AA1}.203}, hr = 8000FFFF
2018-11-15 10:50:07:210 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:210 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{45B8F0EC-B1B9-4A0F-A9B9-C3F0D9754AA1}.203}, hr = 8000FFFF
2018-11-15 10:50:07:272 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:11:726 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:50:11:726 1760 181c WS WARNING: Original error code: 0x80072ee2
I have already tried:
  • windows update troubleshooter
  • recreated softwaredistributuion folder
  • fetched updates from WU instead of WSUS
always, same result - cumulative updates failing.

Counting on your help here :)
 

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
Hello,
I have performed steps mentioned and got following output:

1. scf scannow
2018-12-06 09_26_14-10.10.17.81 - Remote Desktop Connection.png
2. dism
2018-12-06 09_44_13-10.10.17.81 - Remote Desktop Connection.png
3. sfcfix
Code:
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-12-06 13:46:06.625
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.








AutoAnalysis::
SFC verification failure on file Narrator.exe of component Microsoft-Windows-Narrator (amd64, version 6.3.9600.17415). Permissions may be damaged - attempting automatic repair.
Failed to identify winsxs copy for file C:\Windows\winsxs\amd64_microsoft-windows-narrator_31bf3856ad364e35_6.3.9600.17415_none_af28d3d777766b35\Narrator.exe. There may be file or hardlink damage.
Failed to identify winsxs copy for file C:\Windows\winsxs\amd64_microsoft-windows-narrator_31bf3856ad364e35_6.3.9600.17415_none_af28d3d777766b35\Narrator.lnk. There may be file or hardlink damage.








SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-12-06 14:07:35.353
----------------------EOF-----------------------
4. CBS Log: download here


I have fixed Narrator.exe permissions with TrustedInstaller now and waiting for updates installation result again.
 

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
Still the same issue, got following error:
2018-12-06 14_36_18-10.10.17.81 - Remote Desktop Connection.png

And related CBS entries are:
Code:
2018-12-06 14:36:30, Info                  CBS    Failed to enumerate store versions on component: amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.3.9600.18477_de-de_a1e0d3253eeac1f9 [HRESULT = 0x8000ffff - E_UNEXPECTED]2018-12-06 14:36:30, Info                  CBS    Failed to enumerate related component versions on component: amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.3.9600.18477_de-de_a1e0d3253eeac1f9 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to load current component state [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to find or add the component family [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate self update [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Error                 CBS    Failed to call external evaluate applicability on package: Package_5_for_KB3192392~31bf3856ad364e35~amd64~~6.3.1.4, Update: 3192392-5_neutral_GDR [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate external applicability for package update: 3192392-696_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3192392_RTM_GM~31bf3856ad364e35~amd64~~6.3.1.4, Update: 3192392-696_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate external applicability for package update: 3192392-1090_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3192392_RTM~31bf3856ad364e35~amd64~~6.3.1.4, Update: 3192392-1090_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to evaluate external applicability for package update: 3192392-1091_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3192392~31bf3856ad364e35~amd64~~6.3.1.4, Update: 3192392-1091_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-12-06 14:36:30, Info                  CBS    Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x8000ffff]
2018-12-06 14:36:30, Info                  CBS    Session: 30707048_2984148375 initialized by client WindowsUpdateAgent.
 

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
Partially, I would say.

originally it was installed with English version but then, 4 other languages were added (display Lang) in order to support all connecting users. So currently it is en/de/es/pl/cn
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
Do you happen to have another Server 2012 R2 with German LP installed?
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
That's awesome! Please retrieve the COMPONENTS hive from one of them for me.
 

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
Hello,
I'm really sorry it took so much time, but finally I managed to get components hive backup from old version of very same machine (January this year) when it was working fine with updates.

Components hive + regbackup
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
Hi!

No worries!

It asks for my name and e-mail. Use something that requires no data entry/login.
 

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
did you manage to download files? Or should i reupload them another way? :)
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
Hey, man!

Could I get just one more thing:

Step#1 - Export registry as hive



  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to SendSpace and just provide the link here.
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
Thanks!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

AimarPL

Contributor
Joined
Nov 15, 2018
Messages
64
I finished on step 5 where log is generated since in the log, there's an error at the bottom:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.01.2019 01Ran by admin (11-01-2019 14:43:06) Run:1
Running from C:\Users\admin\Desktop
Loaded Profiles: admin (Available Profiles: admin)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ar-sa_455e91a495618a59]
StartRegedit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ar-sa_455e91a495618a59]
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"Package_110_for_KB2871997~31bf3856ad364e35~amd64~~6.1.2.5.Trigger_1"="6.1.7601.22653@@2"
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"Package_131_for_KB2871997~31bf3856ad364e35~amd64~~6.1.2.5.Trigger_1"="6.1.7601.22653@@2"
"Package_132_for_KB2871997~31bf3856ad364e35~amd64~~6.1.2.5.Trigger_1"="6.1.7601.22653@@2"
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"Package_52_for_KB2973337~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.22705@@2"
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"Package_82_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.22736@@2"
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"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.22925@@2"
"Package_103_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.22925@@2"
"Package_104_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.22925@@2"
"Package_105_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.22925@@2"
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"Package_50_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.22920@@2"
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"Package_105_for_KB3046049~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.22983@@2"
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"Package_189_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.22948@@2"
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"Package_107_for_KB3101246~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.23249@@2"
"Package_108_for_KB3101246~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1"="6.1.7601.23249@@2"
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"Package_52_for_KB3081320~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23249@@2"
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"Package_58_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_59_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_60_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_69_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_91_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_97_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
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"Package_118_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_119_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_120_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
"Package_121_for_KB3121212~31bf3856ad364e35~amd64~~6.1.1.2.Trigger_1"="6.1.7601.23313@@2"
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"Package_62_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_87_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_88_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_97_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_119_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_125_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_146_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_147_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_148_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_149_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_150_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23338@@2"
"Package_40_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_61_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_86_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_87_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
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"Package_124_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_145_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_146_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_147_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_148_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_149_for_KB3126593~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23334@@2"
"Package_40_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_61_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_86_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_87_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_96_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_118_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_124_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_145_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_146_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_147_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_148_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"
"Package_149_for_KB3140410~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1"="6.1.7601.23349@@2"


EndRegedit:
*****************


Error: (0) Failed to create a restore point.
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ar-sa_455e91a495618a59" => not found


====> Registry


==== End of Fixlog 14:43:07 ====
 

softwaremaniac

Moderator, BSOD Kernel Dump Expert, Windows Update Instructor
Staff member
Joined
Oct 9, 2014
Messages
18,403
Location
Croatia
Go ahead with the updates. The error simply means that it could not create a restore point.
 
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