Hello,
While installing recent cumulative updates WS2012 R2 is failing for past 2-3 months.
CBS Log says:
WindowsUpdate.Log:
I have already tried:
Counting on your help here :)
While installing recent cumulative updates WS2012 R2 is failing for past 2-3 months.
CBS Log says:
CBS Failed to get applicability on updates [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_34_for_KB4103725~31bf3856ad364e35~amd64~~6.3.1.4, Update: 4103725-46_neutral_GDR [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate applicability state for XML package: Package_34_for_KB4103725~31bf3856ad364e35~amd64~~6.3.1.4 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to check whether package is partially installed, package: Package_for_KB4103725_RTM_GM~31bf3856ad364e35~amd64~~6.3.1.4 [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate external applicability for package update: 4103725-5513_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_for_KB4103725_RTM~31bf3856ad364e35~amd64~~6.3.1.4, Update: 4103725-5513_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to evaluate external applicability for package update: 4103725-5514_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Error CBS Failed to call external evaluate applicability on package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19023.1.4, Update: 4103725-5514_neutral_PACKAGE [HRESULT = 0x8000ffff - E_UNEXPECTED]
2018-11-15 10:49:05, Info CBS Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x8000ffff]
WindowsUpdate.Log:
2018-11-15 10:48:35:386 1760 5e0 Agent *************2018-11-15 10:48:35:386 1760 5e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 23]
2018-11-15 10:48:35:386 1760 5e0 Agent *********
2018-11-15 10:48:35:386 1760 5e0 Agent * Online = Yes; Ignore download priority = No
2018-11-15 10:48:35:386 1760 5e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-11-15 10:48:35:386 1760 5e0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2018-11-15 10:48:35:386 1760 5e0 Agent * Search Scope = {Machine & All Users}
2018-11-15 10:48:35:386 1760 5e0 Agent * Caller SID for Applicability: S-1-5-18
2018-11-15 10:48:35:386 1760 5e0 Agent * RegisterService is set
2018-11-15 10:48:35:386 1760 5e0 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2018-11-15 10:48:35:386 1760 5e0 Setup Checking for agent SelfUpdate
2018-11-15 10:48:35:386 1760 5e0 Setup Client version: Core: 7.9.9600.18970 Aux: 7.9.9600.18970
2018-11-15 10:48:35:386 1760 5e0 SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2018-11-15 10:48:35:386 1760 5e0 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=948&L=en-US;de-DE;es-ES;pl-PL;zh-CN&P=&PT=0x7&WUA=7.9.9600.18970
2018-11-15 10:48:35:840 1760 5e0 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2018-11-15 10:48:36:762 1760 5e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2018-11-15 10:48:36:762 1760 5e0 Misc Microsoft signed: NA
2018-11-15 10:48:36:762 1760 5e0 Misc Infrastructure signed: Yes
2018-11-15 10:48:36:762 1760 5e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP2B14.tmp with dwProvFlags 0x00000080:
2018-11-15 10:48:36:777 1760 5e0 Misc Microsoft signed: NA
2018-11-15 10:48:36:777 1760 5e0 Misc Infrastructure signed: Yes
2018-11-15 10:48:36:777 1760 5e0 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2018-11-15 10:48:36:777 1760 5e0 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2018-11-15 10:48:36:777 1760 5e0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2018-11-15 10:48:37:184 1760 5e0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-11-15 10:48:37:184 1760 5e0 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2018-11-15 10:48:37:184 1760 5e0 Agent Reading cached app categories using lifetime 604800 seconds
2018-11-15 10:48:37:184 1760 5e0 Agent Read 0 cached app categories
2018-11-15 10:48:37:184 1760 5e0 Agent SyncUpdates adding 0 visited app categories
2018-11-15 10:48:37:480 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 15242; does use network; is at background priority
2018-11-15 10:48:38:090 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 15242) stopped; does use network; is at background priority
2018-11-15 10:48:38:090 1760 5e0 Agent Reading cached app categories using lifetime 604800 seconds
2018-11-15 10:48:38:090 1760 5e0 Agent Read 0 cached app categories
2018-11-15 10:48:38:090 1760 5e0 Agent SyncUpdates adding 0 visited app categories
2018-11-15 10:48:38:090 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 15243; does use network; is at background priority
2018-11-15 10:48:38:543 1760 5e0 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 15243) stopped; does use network; is at background priority
2018-11-15 10:48:38:574 1760 5e0 PT + SyncUpdates round trips: 2
2018-11-15 10:48:43:669 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:48:43:669 1760 181c WS WARNING: Original error code: 0x80072ee2
2018-11-15 10:48:43:669 1760 181c WS WARNING: There was an error communicating with the endpoint at 'http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx'.
2018-11-15 10:48:43:669 1760 181c WS WARNING: The operation timed out
2018-11-15 10:48:43:669 1760 181c WS WARNING: MapToSusHResult mapped Nws error 0x803d0006 to 0x8024401c
2018-11-15 10:48:43:669 1760 181c WS WARNING: Web service call failed with hr = 8024401c.
2018-11-15 10:48:43:669 1760 181c WS WARNING: Current service auth scheme='None'.
2018-11-15 10:48:43:669 1760 181c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2018-11-15 10:48:43:669 1760 181c WS FATAL: OnCallFailure failed with hr=0X8024401C
2018-11-15 10:48:43:669 1760 181c WS WARNING: NWS retry 1 for transient error 0x8024401C
2018-11-15 10:48:51:998 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:48:51:998 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{E7B56916-3356-4F59-AC71-BE7EF2159050}.214}, hr = 8000FFFF
2018-11-15 10:48:54:482 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:48:54:482 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{E7B56916-3356-4F59-AC71-BE7EF2159050}.214}, hr = 8000FFFF
2018-11-15 10:48:56:920 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:04:499 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:04:499 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{43AEAF0D-D4E7-4C64-B574-DFA4A984D43B}.200}, hr = 8000FFFF
2018-11-15 10:49:05:812 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:05:812 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{43AEAF0D-D4E7-4C64-B574-DFA4A984D43B}.200}, hr = 8000FFFF
2018-11-15 10:49:07:124 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:595 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:595 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{97666B69-9491-4C35-B934-F66FA8C2D72D}.203}, hr = 8000FFFF
2018-11-15 10:49:22:939 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:22:939 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{97666B69-9491-4C35-B934-F66FA8C2D72D}.203}, hr = 8000FFFF
2018-11-15 10:49:23:298 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:27:689 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:49:27:689 1760 181c WS WARNING: Original error code: 0x80072ee2
2018-11-15 10:49:27:689 1760 181c WS WARNING: There was an error communicating with the endpoint at 'http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx'.
2018-11-15 10:49:27:689 1760 181c WS WARNING: The operation timed out
2018-11-15 10:49:27:689 1760 181c WS WARNING: MapToSusHResult mapped Nws error 0x803d0006 to 0x8024401c
2018-11-15 10:49:27:689 1760 181c WS WARNING: Web service call failed with hr = 8024401c.
2018-11-15 10:49:27:689 1760 181c WS WARNING: Current service auth scheme='None'.
2018-11-15 10:49:27:689 1760 181c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2018-11-15 10:49:27:689 1760 181c WS FATAL: OnCallFailure failed with hr=0X8024401C
2018-11-15 10:49:27:689 1760 181c WS WARNING: NWS retry 2 for transient error 0x8024401C
2018-11-15 10:49:47:254 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:47:254 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{EB833FC5-4614-49AA-B5EA-8007B249FCE4}.201}, hr = 8000FFFF
2018-11-15 10:49:47:317 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:47:317 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{EB833FC5-4614-49AA-B5EA-8007B249FCE4}.201}, hr = 8000FFFF
2018-11-15 10:49:47:379 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:146 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:146 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{D8D1F222-734D-4353-8003-F7ABD6F0F179}.201}, hr = 8000FFFF
2018-11-15 10:49:56:224 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:56:224 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{D8D1F222-734D-4353-8003-F7ABD6F0F179}.201}, hr = 8000FFFF
2018-11-15 10:49:56:286 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:552 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:552 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{5C5E85EA-B687-41C9-8CF1-DA96EF40EEA3}.201}, hr = 8000FFFF
2018-11-15 10:49:58:615 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:49:58:615 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{5C5E85EA-B687-41C9-8CF1-DA96EF40EEA3}.201}, hr = 8000FFFF
2018-11-15 10:49:58:677 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:240 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:240 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{B86CBEC8-8B0E-4244-B5D2-4BE8D3BF2921}.201}, hr = 8000FFFF
2018-11-15 10:50:00:303 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:303 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{B86CBEC8-8B0E-4244-B5D2-4BE8D3BF2921}.201}, hr = 8000FFFF
2018-11-15 10:50:00:349 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:943 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:00:943 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{85BD757D-6B15-45B2-A01C-54ED974D08E8}.203}, hr = 8000FFFF
2018-11-15 10:50:01:006 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:01:006 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{85BD757D-6B15-45B2-A01C-54ED974D08E8}.203}, hr = 8000FFFF
2018-11-15 10:50:01:053 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:725 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:725 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{42132D43-9538-45C2-A096-8A899A5684BB}.208}, hr = 8000FFFF
2018-11-15 10:50:02:943 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:02:943 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{42132D43-9538-45C2-A096-8A899A5684BB}.208}, hr = 8000FFFF
2018-11-15 10:50:03:162 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:03:975 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:03:975 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{7AEA9670-42A9-4C7B-A77B-F93F5516100E}.200}, hr = 8000FFFF
2018-11-15 10:50:04:037 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:037 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{7AEA9670-42A9-4C7B-A77B-F93F5516100E}.200}, hr = 8000FFFF
2018-11-15 10:50:04:100 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:178 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:178 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{860EC2B3-11C7-42B6-9C7D-B5EB9544193A}.203}, hr = 8000FFFF
2018-11-15 10:50:04:240 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:240 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{860EC2B3-11C7-42B6-9C7D-B5EB9544193A}.203}, hr = 8000FFFF
2018-11-15 10:50:04:303 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:506 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:506 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{2B83AEBC-E2D4-4D5F-9D5D-811ACD0C1F76}.201}, hr = 8000FFFF
2018-11-15 10:50:04:584 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:04:584 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{2B83AEBC-E2D4-4D5F-9D5D-811ACD0C1F76}.201}, hr = 8000FFFF
2018-11-15 10:50:04:662 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:772 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:772 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{7A77DEF1-B970-48AB-8DCC-02E153CE0691}.201}, hr = 8000FFFF
2018-11-15 10:50:05:897 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:05:897 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{7A77DEF1-B970-48AB-8DCC-02E153CE0691}.201}, hr = 8000FFFF
2018-11-15 10:50:06:022 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:147 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:147 1760 5e0 Agent WARNING: Failed to evaluate Installed rule, updateId = {{45B8F0EC-B1B9-4A0F-A9B9-C3F0D9754AA1}.203}, hr = 8000FFFF
2018-11-15 10:50:07:210 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:07:210 1760 5e0 Agent WARNING: Failed to evaluate Installable rule, updateId = {{45B8F0EC-B1B9-4A0F-A9B9-C3F0D9754AA1}.203}, hr = 8000FFFF
2018-11-15 10:50:07:272 1760 5e0 Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability
2018-11-15 10:50:11:726 1760 181c WS WARNING: Nws Failure: errorCode=0x803d0006
2018-11-15 10:50:11:726 1760 181c WS WARNING: Original error code: 0x80072ee2
I have already tried:
- windows update troubleshooter
- recreated softwaredistributuion folder
- fetched updates from WU instead of WSUS
Counting on your help here :)