[SOLVED] Winsocket failed install on Server 2019 standard

[Clizby]

I am having essentially the same behavior that was reported in this post: [SOLVED] - Cannot install Websocket protocol

I have tried installing both through the GUI as well as through a powershell prompt. In both cases I get the referenced assembly error: The referenced assembly could not be found. Error: 0x80073701

I was unsure if the fix offered there applied in all situations or not. I found another suggested fix that involved looking in the CBS log for the missing file, but the file that it lists is no longer available on the Microsoft catalog.

I've tried the sfc scan, the dism checks, everything I can short of reinstalling (I think). So any suggestions would be helpful. I can provide further information if it is needed.

 

[Windows Update Bot]

Hi @Clizby,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Clizby]

Here are the log files from my system.

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5012647

• Let me know if it says it was successful or you get the message: The update KB5012647 is not installed on this computer.

 

[Clizby]

Hi,
Thanks for your reply. When I run the command, I get the message: The update KB5012647 is not installed on this computer.

 

[Maxstar]

Please do the following:


Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5012647

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[Clizby]

Here you go...

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST64.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards please try to install the feature / role again and post the result. If it fails attach a new copy of the CBS logs.

 

[Clizby]

Here is the fixlog.txt file. It does indeed look like the install of the component went through successfully. Thank you so much!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...