[SOLVED] [WinServer2008R2 x64] Unable to install SP1.

PatD · Aug 8, 2017

I recently inherited a 2008 R2 server and found it did not have SP1 on it. Tried to install; appears to get all the way through the install, then during the preparing or customizing screen when it counts to 100%, just as it gets to/near 100%, it fails and reverts. When I log in to Windows, I get the error that the installation was not successful, unspecified error. More details shows the error as E_FAIL(0x80004005)

I ran the system update readiness tool and sfcscan. No change.

I'm attached the usual logs. Any help is appreciated!

https://www.dropbox.com/s/3l34o0v6k11q7ca/CBS.zip?dl=1
https://www.dropbox.com/s/x4d7ducszcrmhc3/CheckSUR.zip?dl=1

PatD · Aug 10, 2017

Re: Unable to install SP1 on Server 2008 R2

Also ran SFCFix. Nothing repaired -

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-10 12:02:05.368
Microsoft Windows Server 2008 R2 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-08-10 12:43:36.022
----------------------EOF-----------------------

zcomputerwiz · Aug 15, 2017

Are there any antivirus products installed?

Please zip and upload the entire C:\Windows\Logs\CBS\ folder, then include the link here.

Is this using the offline installer?

PatD · Aug 15, 2017

No antivirus product installed (Don't ask, that's our next step with this client.)

Yes, using the offline installer.

Link to entire CBS log folder - https://www.dropbox.com/s/0ytwzpoogoq45md/CBSLogs.zip?dl=1

zcomputerwiz · Aug 15, 2017

Code:

BFSVC: Error copying boot files from C:\Windows\boot\PCAT to \\?\GLOBALROOT\Device\HarddiskVolume1\Boot! Last Error = 0x70

"][gle=0x80004005]
2017-08-07 21:40:07, Info                  CSI    00000641@2017/8/8:01:40:07.173 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{81a34a10-4256-436a-89d6-794b97ca407c};Microsoft-Windows-BootEnvironment-Servicing, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;31751227
2017-08-07 21:40:07, Error      [0x018007] CSI    00000642 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
2017-08-07 21:40:07, Info                  CSI    00000643 End executing advanced installer (sequence 958)
    Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)

0x70 = 112 which is not enough free space.

Try freeing up some space on the hidden boot partition if possible :)

PatD · Aug 15, 2017

SWEET! That was it! You guys are amazing!

Damn AppAssure (Their old backup system) drops log files in system volume info to track changes or something. Does that on every drive and will just take ALL available space. That was it. Once I removed that, worked like a charm!

zcomputerwiz · Aug 17, 2017

Good to know! Hopefully anyone with the same problem will come across this thread :)

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[SOLVED] [WinServer2008R2 x64] Unable to install SP1.

PatD

Well-known member

PatD

Well-known member

zcomputerwiz

Windows Update Expert

PatD

Well-known member

zcomputerwiz

Windows Update Expert

PatD

Well-known member

zcomputerwiz

Windows Update Expert