Windows Vista SP1 WON'T INSTALL, NO ERROR

[rachel7041]

I have ran windows update and it downloads Vista SP1. It takes me to the welcome to the Windows Service Pack 1 screen. I agree to the terms and it quickly says it installed. A little while later it downloads the update again.Please help!!!!

 

[jcgriff2]

Run this first - System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

Then try Windows Updates again.

 

[rachel7041]

I ran the system readiness and it tries installing Hotfix KB947821. It never finishes.

 

[rachel7041]

The hotfix finally installed. I ran windows update and it still won't install Sp1 correctly.

 

[Deek]

Did you reboot after the Update readiness tool? It doesn't say to, but you must.

Next you can try the full file download of SP1 (Vista) Found here:

Download Windows Vista Service Pack 1 Five Language Standalone (KB936330) from Official Microsoft Download Center

Make sure to run it with elevated privileges from safe mode.

If it completes in safe mode, reboot to normal mode and install it again (This is a Microsoft recommendation...not sure why)

If it fails again, we will have to take a look at your %windir%/logs/cbs/cbs.log



Deek

 

[rachel7041]

The download won't run in safe mode. How do I print that log?

 

[Deek]

%SYSTEMROOT%\Logs\CBS\CheckSUR.log

you may also want to attach cbs.log

zip them both up and put them somewhere we can get to them...

Deek

 

[jcgriff2]

Zip attachment limit is 7.15 mb.

Please attach files to your post.

 

[Deek]

jcgriff2,

I didn't see a way to attach files?? How do you do it.

 

[jcgriff2]

Go into FULL editor; scroll down "Manage Attachments"