Received this error a day ago. Today after creating a recovery disk from online I tried to get sytem to boot to windows and received a blue scree with the code "0X0000C1F5." Have been unable to use "safe mode" or any other options shown when selecting the F8 function. System is an HP with Windows Vista Home Basic OEMActzep516 from help2Go sent asked me to post this to your site.
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Windows Vista - Received error "windows recovery error"
- Thread starter aallen
- Start date
Hi -
What was the source for the Recovery disk?
You should contact HP for replacement Genuine recovery discs.
https://www.sysnative.com/forums/windows-7-|-windows-vista/3716-oem-windows-replacement-media.html
Regards. . .
jcgriff2
`
What was the source for the Recovery disk?
You should contact HP for replacement Genuine recovery discs.
https://www.sysnative.com/forums/windows-7-|-windows-vista/3716-oem-windows-replacement-media.html
Regards. . .
jcgriff2
`
I purchased the recovery disc from this site and download it to a cd. High Speed System Recovery Disc Downloads
Is this a reliable source?
Is this a reliable source?
In my professional opinion, no it is not.
I suggest that you demand your money back from Neosmart.
Contact HP for Genuine replacement media. Cost is usually $25 - $30 total.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143#N78
For info, the error code you mentioned 0x0000c1f5 = corrupted file(s)
http://support.microsoft.com/kb/946084
http://support.microsoft.com/kb/970101
Regards. . .
jcgriff2
`
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I agree. The ONLY reliable source is Microsoft or, in the case of OEM supplied licenses, the original computer maker - in this case, HP.
The problem is, these 3rd party suppliers are not authorized by Microsoft and therefore, there is no control over the product. Consequently, there is no guarantee the product has not been compromised with spyware, or worse.
This issue will be if Microsoft authenticates them once installed and then, of course, if they scan clean AND Windows Update does not yell at you about them being Geniune.
You should boot the system with the HP Recovery disc.
I have a recollection that Neosmart were allowed by Microsoft to distribute these Recovery discs for XP through W7, specifically because of the difficulties often caused by the reluctance of some OEM's to supply recovery media for such simple purposes as to replace the MBR post-infection. AFAIK, they are little more than Recovery Console discs.
If they were, they would, or should clearly state they are an authorized distributor. But as seen here, there is no such notice.
And they charge ridiculous prices, IMO. $40 for the Pro version of Windows.
It is a requirement of the OEM/System builder license that system builders (Dell, Toshiba, HP, local shops, self-builders) MUST provide a means of recovery. This can be in the form of recovery disks, a means of creating recovery disks, recovery partitions, or original OEM installation disks. The problem is users are failing to create the necessary disks when they first get their computers and then, when these disks are needed, they are out of luck.
It is not Microsoft's fault, or responsibility to provide a recovery process with OEM/System Builders licenses. It is my personal opinion we should not be pointing folks to 3rd party, unauthorized distributors, but rather back to the OEM, or to Microsoft. Or to BestBuy/Newegg where they can buy a "genuine" Microsoft installation disk. Back to where "WE" as providers can be sure no one is circumventing licensing or copyright terms based on advice we give.
So how would Joe Public repair an infected MBR if the only recovery means supplied by the OEM is a recovery partition?
It appears that such a notice is no longer required: "as of January 2012, Microsoft has no longer been renewing any Windows Pre Installation Environment licensing agreements with any partner companies; all of whom are now required to find alternative means of meeting their bootable environment requirements". Introducing Windows Recovery Essentials | The NeoSmart Files
$40 is for a recovery disc that's licensed for use in business environments, it's $20 for home users.
See here for the Neosmart history of the discs: Windows Recovery Discs Updated, Reinstated | The NeoSmart Files No, I don't have access to the MSFT version of the events mentioned there.
Back to the OP; according to How to work around Stop Error 0x0000C1F5 on a Windows Vista-based computer booting from a Windows 7 DVD (not installing from it) might fix the issue
It appears that such a notice is no longer required: "as of January 2012, Microsoft has no longer been renewing any Windows Pre Installation Environment licensing agreements with any partner companies; all of whom are now required to find alternative means of meeting their bootable environment requirements". Introducing Windows Recovery Essentials | The NeoSmart Files
No, I don't know if the discs currently available are WinPE or WinRE-based but the links here, for the WinRE-based discs, point to the current download site.
$40 is for a recovery disc that's licensed for use in business environments, it's $20 for home users.
See here for the Neosmart history of the discs: Windows Recovery Discs Updated, Reinstated | The NeoSmart Files No, I don't have access to the MSFT version of the events mentioned there.
Back to the OP; according to How to work around Stop Error 0x0000C1F5 on a Windows Vista-based computer booting from a Windows 7 DVD (not installing from it) might fix the issue
The bottom line here is that Neosmart failed the OP miserably and he should obtain a refund.
With the copy of their most recent backup or image disk, of course! And EVERYBODY, even Joe Public knows this. We, as providers, cannot keep making excuses for users (including ourselves!!!) who don't have a current backup on hand. There's no excuse anymore. It is too easy.
But to that, every computer, notebook or PC that I've seen in recent years that only came with recovery partitions promptly, and strongly urged users to create recovery disks just for that occasion. And Windows Backup, at least in W7 and W8 is very reliable.
Tough love? Perhaps, but storage devices failing is not a new phenomenon. Nor is the need to keep backups. The fact is, all drives, especially mechanical ones, WILL fail - eventually. Keeping current backup copies is as necessary as keeping car insurance current. And like car insurance, the risk of letting it lapse may cost much more than keeping it current.
Ummm, no that's not how I'm reading it. If you go to http://neosmart.net/ and click on System Repair CDs, you will see it takes you what they are calling to the Basic Edition family of Windows for $19.75 that include Start, Home and Premium versions. But not the Windows Pro versions, as many of us have. Those are $40 (so are the Enterprise versions, which is for businesses). The way I see it, NeoSmart is simply taking advantage of users - kicking them when down.
@aallen - Sorry for the diversion but my recommendation is to head out to MS, Newegg or your favorite computer store and buy an official copy and license. Yes, it will cost more, but you end up with the genuine article who's bloodline is pure. In fact, you might consider upgrading to a newer version of Windows in the process, at least to Windows 7 as it is more secure than Vista (but still has the same look and feel) - assuming your system makes it through Windows 7 Upgrade Advisor or Windows 8 Upgrade Assistant.
That requirement is one that various OEMs interpret in different ways - Samsung appears to have the worst attitude, and Dell the best, so far as backup/Recovery disks are concerned.
Samsung's apparent stance is that providing the OS on DVD would constitute piracy - so they refuse to do so under any circumstances.
Dell will overnight you a set of disks for an in-warranty machine at the drop of a hat - for free. Out-of-warranty machine disks may cost a little, but not much.
Acer charged £50 in the UK for my Vista disks (or at least tried to - I told them where they could shove it!)
ASUS apparently will only provide disks for in-warranty machines......
....and so on.
Yeah they do - and it is because Microsoft has no legal means of forcing them to provide disks, only a means of recovery - and this is especially true when these makers are not buying disks from Microsoft. They only buy an image, and a couple million "volume" OEM/SB licenses to go with that image file.
While the cost of producing a single disk is maybe a dollar or two, the cost to produce millions is $millions. Then they have to be stored, shipped, stored again - and inventoried over and over again. And that costs lots of money too. Then they need to ensure disks are properly distributed with the PCs. That is a logistics nightmare and adds significantly to the costs of the computers. And it is consumers demanding costs be low - or they will buy elsewhere.
So it is a Catch-22, damned if we do, and damned if we don't situation. As a system builder, it costs me more to include original MS installation disks. If I want to include special recovery disks, that costs me more too. If I just use a recovery partition, my clients gripe. And then they gripe more at me if something happens and they never created their own recovery disks.
So I gave up a long time ago trying to compete in price with the big guys. I only buy individual OEM/SB disks for all my builds and pass the official installation disks, and higher costs, on to my clients. The only exception is when I am building 3 or more machines for the same client - then they get just one disk and the key codes and are read the riot act on keeping both disk and keys safe, together - and regularly audited.
The solution is education - and that's where we come in. We have to be more diligent and insistent with our clients, families, friends & neighbors, and ourselves too, when it comes to creating recovery disks (where called for) and setting up and using a reliable backup routine - just as we are diligent and insistent our clients, families, friends & neighbors, and ourselves "practice safe computing" by keeping our systems updated, patched, scanned with a real-time anti-malware, blocked with a suitable software based firewall and avoiding risky behavior (which includes not keeping current backups!).
So to that, I urge everyone reading to take a look at your most recent backup and if not current, make a new one. And this being the 1st, make a New Year's resolution and set the 1st of every month as a recurring appointment in your calendar to do backups. Weekly would be better if you frequently modify or create new documents.
Slightly more OT, I just got a rash of spam from 5@20x.ru trying to sell me Microsoft OEM Software,
"If it sounds to good to be true..."
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