Windows Updates fail with 0x80071160

L

LeeDerbyshire

Member
Joined
Mar 12, 2020
Posts
8
I'm having trouble installing some Windows updates, and my searches led me here :-)


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Results from SFC
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C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 20% complete.

Windows Resource Protection could not perform the requested operation.

C:\WINDOWS\system32>
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Results from SFCFix
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SFCFix Has Crashed


Something has gone horribly wrong and SFCFix has crashed. Would you like SFCFix
to submit a crash report to the developer so that this problem can be fixed?
Type "y" for yes or "n" for no and press enter to continue:
==================================================
SFCFix.txt
==================================================
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-03-12 13:04:44.924
Microsoft Windows 10 Build 18363 - amd64
Not using a script file.




SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2020-03-12 13:05:18.201
----------------------EOF-----------------------
 

Attachments

Hi!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Hello, and thanks for the reply. Nice tool, but I'm afraid there were no errors detected. I have only one pink line for 'temperature', but I don't suppose that's any great surprise after a test. :-)

1584187882737.png
 
Yes. I ran the Windows 10 setup to create the partitions on a larger drive, then used CloneZilla to copy the system files and applications. It's been working fine for over a year, and other cumulative updates (and many other smaller updates) have worked okay. Just not this latest one.
 
Oh, do I need to use my approximately one year-old media, or should I use the media creation tool get a current one?
 
Okay, well it'e reinstalled. I'll wait and see if it wants me to install that KB4540673 cumulative update (the one it was previously unable to install). I don't know if that installer the media creation tool made for me is right up-to-date.
 
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