[SOLVED] Windows updates CU failing

Remy · Feb 28, 2023

Goodmorning,

I've got some problems installing the 2023-02 CU update. Can you help me out?
I uploaded the CBS logs in the attachment.

Regards,
Remy Burgers

Maxstar · Mar 3, 2023

Hi,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Remy · Mar 7, 2023

Hi,
I uploaded the files to wetransfer: https://wetransfer.com/downloads/36d22ab528d3c8807d76fc6eceb6b57e20230307125541/417338c0201323e7483409d4ca697c0020230307125606/d32bdb

Regards,
Remy

Maxstar · Mar 7, 2023

Hi,

Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the server and attempt to update if it fails attach a new copy of the CBS log(s).

Remy · Mar 8, 2023

The update failed again. See SFCfix log and the CBS folder in the attachment.

Regards,
Remy

Maxstar · Mar 8, 2023

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, attempt to update. If it fails attach a new copy of the CBS log(s).

Remy · Mar 8, 2023

I updated the system succesfully.

Thanks voor your support!

Maxstar · Mar 8, 2023

You're welcome. Glad to hear the update succeeded this time.
I'll mark this thread as solved.

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[SOLVED] Windows updates CU failing

Remy

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Remy

Well-known member

Maxstar

Windows Update Moderator, Security Analyst

Attachments

Remy

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

Remy

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst