Windows Update will not run.

FrevenStanks

New member
Joined
Jan 13, 2024
Posts
1
Windows Update says "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet." Internet is working fine.

My WindowsUpdate log says this:-
2024/01/13 13:47:13.5842651 9124 1872 ComApi * START * Federated Search ClientId = MoUpdateOrchestrator (cV: JEjUcxl3Nky77xLt.0.1.0)
2024/01/13 13:47:13.5858851 6444 6908 IdleTimer WU operation (SR.MoUpdateOrchestrator ID 4) started; operation # 24; does use network; is not at background priority
2024/01/13 13:47:13.5859679 6444 7152 Agent Processing auto/pending service registrations and recovery (cV: JEjUcxl3Nky77xLt.0.1.0.0.0)
2024/01/13 13:47:13.6596450 6444 7152 SLS Get response for service 9482F4B4-E343-43B6-B170-9A65BC822C77 - forceExpire[False] asyncRefreshOnExpiry[False]
2024/01/13 13:47:13.6596504 6444 7152 SLS path used for cache lookup: /SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19045.2965/0?CH=508&L=en-GB&P=&PT=0x65&WUA=10.0.19041.2913&MK=Gigabyte+Technology+Co.%2C+Ltd.&MD=To+be+filled+by+O.E.M.
2024/01/13 13:47:13.6597163 6444 7152 SLS Retrieving SLS response from server...
2024/01/13 13:47:13.6605516 6444 7152 SLS Making request with URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19045.2965/0?CH=508&L=en-GB&P=&PT=0x65&WUA=10.0.19041.2913&MK=Gigabyte+Technology+Co.%2C+Ltd.&MD=To+be+filled+by+O.E.M. and send SLS events.
2024/01/13 13:47:32.9945289 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:32.9945442 6444 7152 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2024/01/13 13:47:33.3476816 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:33.3477000 6444 7152 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:0
2024/01/13 13:47:33.6988367 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:33.6988485 6444 7152 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2024/01/13 13:47:34.0553614 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:34.0553852 6444 7152 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:1
2024/01/13 13:47:34.4131651 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:34.4131784 6444 7152 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2024/01/13 13:47:34.7681585 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:34.7681745 6444 7152 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:2
2024/01/13 13:47:35.1265889 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:35.1266097 6444 7152 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2024/01/13 13:47:35.4813690 6444 7152 Misc *FAILED* [80072F8F] Send request
2024/01/13 13:47:35.4813905 6444 7152 SLS Complete the request URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19045.2965/0?CH=508&L=en-GB&P=&PT=0x65&WUA=10.0.19041.2913&MK=Gigabyte+Technology+Co.%2C+Ltd.&MD=To+be+filled+by+O.E.M. with [80072F8F] and http status code[0] and send SLS events.
2024/01/13 13:47:35.4813996 6444 7152 SLS *FAILED* [80072F8F] GetDownloadedOnWeakSSLCert
2024/01/13 13:47:35.4815767 6444 7152 SLS *FAILED* [80072F8F] Method failed [CSLSClient::GetResponse:625]
2024/01/13 13:47:35.4815843 6444 7152 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetWUClientData:2275]
2024/01/13 13:47:35.4815871 6444 7152 Misc *FAILED* [80072F8F] EP: get client data
2024/01/13 13:47:35.4815904 6444 7152 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetSecondaryServicesEnabledState:1689]
2024/01/13 13:47:35.4815953 6444 7152 Agent *FAILED* [80072F8F] Method failed [CAgentServiceManager::DetectAndToggleServiceState:2910]
2024/01/13 13:47:35.4815984 6444 7152 Agent *FAILED* [80072F8F] SLS sync failed during service registration.
2024/01/13 13:47:35.4841214 6444 7152 Agent Total possible federated services: 1 (cV: JEjUcxl3Nky77xLt.0.1.0.0.0)
2024/01/13 13:47:35.4841322 6444 7152 Agent Candidate federated service 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV: JEjUcxl3Nky77xLt.0.1.0.0.0)
2024/01/13 13:47:35.4841387 6444 7152 Agent Federated service 9482F4B4-E343-43B6-B170-9A65BC822C77 is not added due to an associated SLS registration failure (cV: JEjUcxl3Nky77xLt.0.1.0.0.0)
2024/01/13 13:47:35.4841414 6444 7152 Agent Total allowed federated services: 0 (cV: JEjUcxl3Nky77xLt.0.1.0.0.0)
2024/01/13 13:47:35.4841500 6444 7152 Agent *FAILED* [80072F8F] Failed to resolve federated serviceId 00000000-0000-0000-0000-000000000000
2024/01/13 13:47:35.4841617 6444 7152 Agent *FAILED* [80072F8F] Failed to execute service registration call {D48834B9-341F-476E-A996-E4DFEBA539B9} (cV: JEjUcxl3Nky77xLt.0.1.0.1)
2024/01/13 13:47:35.4841961 6444 7152 IdleTimer WU operation (SR.MoUpdateOrchestrator ID 4, operation # 24) stopped; does use network; is not at background priority
2024/01/13 13:47:35.4984367 9124 6984 ComApi * END * Federated Search failed to process service registration, hr=0x80072F8F (cV = JEjUcxl3Nky77xLt.0.1.0)

This is a completely fresh rebuild from a usb stick.

I've tried :-
netsh advfirewall reset
DISM /Online /Cleanup-Image /RestoreHealth
Both of which ran without issues.

Interestingly if I copy/paste the HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19045.2965/0?CH=508&L=en-GB&P=&PT=0x65&WUA=10.0.19041.2913&MK=Gigabyte+Technology+Co.%2C+Ltd.&MD=To+be+filled+by+O.E.M. line into a browser, I download an environment cab file.

Can anyone suggest any resolutions?

Thank you!
 

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