daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #21 Yes there are, two updates: KB4474419 & KB4499164, unfortunately failed with error 8007057 Attachments WindowsUpdateError80070057.PNG 21.9 KB · Views: 2 Last edited: Jun 2, 2019
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #22 Download and install manually the KB4474419 http://download.windowsupdate.com/c..._6acf139f1eb84f60fcdeef3d4f81285e1edb45f9.msu If the installation fails collect the c:\Windows\Logs\cbs\CBS.log and tell me the error code.
Download and install manually the KB4474419 http://download.windowsupdate.com/c..._6acf139f1eb84f60fcdeef3d4f81285e1edb45f9.msu If the installation fails collect the c:\Windows\Logs\cbs\CBS.log and tell me the error code.
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #23 Okay, I'm trying it at the moment, no, unfortunately it failed. Do I run sfc /scannow again to get the updated cbs.log? I ran it anyway, no security violations Last edited: Jun 2, 2019
Okay, I'm trying it at the moment, no, unfortunately it failed. Do I run sfc /scannow again to get the updated cbs.log? I ran it anyway, no security violations
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #24 No, I need the CBS.log immediately after the installation fail (as expected). Edit: If you run SFC then you need to repeat the installation of the update because the log contents changed.
No, I need the CBS.log immediately after the installation fail (as expected). Edit: If you run SFC then you need to repeat the installation of the update because the log contents changed.
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #25 The first time I did a findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt straight after the fail (prior to running SFC), it said "no security violations". Hence the question about needing to run sfc. So I ran sfc /scannow and then it still said "no security violations". I'm re-running the installation attempt now (2nd attempt). Here's the cbs log Attachments CBS.7z 2.8 MB · Views: 2 Last edited: Jun 2, 2019
The first time I did a findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt straight after the fail (prior to running SFC), it said "no security violations". Hence the question about needing to run sfc. So I ran sfc /scannow and then it still said "no security violations". I'm re-running the installation attempt now (2nd attempt). Here's the cbs log
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #26 Please repeat the steps from post #22 only.
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #27 I did, see post #25, the cbs.7z is straight after following steps from #22 (the second time). Sorry if my replies seem a bit ambiguous, I'm trying to respond to you as fast and as accurately as I can Last edited: Jun 2, 2019
I did, see post #25, the cbs.7z is straight after following steps from #22 (the second time). Sorry if my replies seem a bit ambiguous, I'm trying to respond to you as fast and as accurately as I can
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #28 daveguitaruno said: I did, see post #25, the cbs.7z is straight after following steps from #22 (the second time) Click to expand... Sorry I assumed that the log was collected after the SFC scan.
daveguitaruno said: I did, see post #25, the cbs.7z is straight after following steps from #22 (the second time) Click to expand... Sorry I assumed that the log was collected after the SFC scan.
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #29 Also after I did the first install attempt I ran the command findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt to extract the contents of the cbs.log before doing anything else, but it came up with no problems
Also after I did the first install attempt I ran the command findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt to extract the contents of the cbs.log before doing anything else, but it came up with no problems
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #30 Would it be worth running the WUT to see if that sheds any light on the problem?
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #31 daveguitaruno said: Also after I did the first install attempt I ran the command findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt to extract the contents of the cbs.log before doing anything else, but it came up with no problems Click to expand... That filter only catches the result of SFC and skips other lines that we need... daveguitaruno said: Would it be worth running the WUT to see if that sheds any light on the problem? Click to expand... Nope, I'm preparing another fix...
daveguitaruno said: Also after I did the first install attempt I ran the command findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %windir%\logs\cbs\cbs_log_SRdetails.txt to extract the contents of the cbs.log before doing anything else, but it came up with no problems Click to expand... That filter only catches the result of SFC and skips other lines that we need... daveguitaruno said: Would it be worth running the WUT to see if that sheds any light on the problem? Click to expand... Nope, I'm preparing another fix...
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #32 I really appreciate your help, I've been alone banging my head against these problems on and off since February this year.
I really appreciate your help, I've been alone banging my head against these problems on and off since February this year.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #33 Lets see if this helps... SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCScript.txt, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCScript.txt Drag the file SFCScript.txt onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post Attachments SFCScript.txt 301 bytes · Views: 8
Lets see if this helps... SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCScript.txt, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCScript.txt Drag the file SFCScript.txt onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #34 SFCFix version 3.0.1.0 by niemiro. Start time: 2019-06-02 23:49:45.089 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\Dave\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 23 datablocks. Finish time: 2019-06-02 23:49:45.181 Script hash: yXFEnfEWgOkWZDnIyhGywncEiLFsvk+RjgWx9MJX/A8= ----------------------EOF-----------------------
SFCFix version 3.0.1.0 by niemiro. Start time: 2019-06-02 23:49:45.089 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\Dave\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_0.0.0.0_none_a20edc3f55ca842d. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 23 datablocks. Finish time: 2019-06-02 23:49:45.181 Script hash: yXFEnfEWgOkWZDnIyhGywncEiLFsvk+RjgWx9MJX/A8= ----------------------EOF-----------------------
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 2, 2019 #35 Ok, Repeat the steps from post #22. I have to go now I will check your post tomorrow...
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #36 Again, thanks for your help
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 2, 2019 #37 Sorry, that didn't work. Repeated steps in #22 here's the files attached It's 12:30pm now and I'm getting up for work in 5 hours, I'll be back on here 6:30pm UK time tomorrow Attachments KB4474419_failed.PNG 56.6 KB · Views: 1 CBS.7z 671.2 KB · Views: 3
Sorry, that didn't work. Repeated steps in #22 here's the files attached It's 12:30pm now and I'm getting up for work in 5 hours, I'll be back on here 6:30pm UK time tomorrow
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 3, 2019 #38 I need to see updated copies of the registry... Retrieve the Components Hive Navigate to C:\Windows\System32\Config and locate the COMPONENTS file Please copy the COMPONENTS file to your desktop Note: If you receive an error that this file is in-use, simply reboot your computer and try again Right-click on this file on your Desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your Desktop If file will is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to www.sendspace.com and just provide the link for the file here Export Registry Hive (CBS) download the script ExportCBSRegistry2.cmd and save it to the Desktop right-click the file ExportCBSRegistry2.cmd and select Run as administrator when the script ends a new file called SoftwareCBS.zip will be located on the Desktop If the zip file is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to www.sendspace.com and just provide the link for the file here Export Registry keys (SBS) download the script ExportSbSRegistry.cmd and save it to the Desktop right-click the file ExportSbSRegistry.cmd and select Run as administrator when the script ends a new file called SoftwareSBS.zip will be located on the Desktop If zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to SendSpace and just provide the link for the file here
I need to see updated copies of the registry... Retrieve the Components Hive Navigate to C:\Windows\System32\Config and locate the COMPONENTS file Please copy the COMPONENTS file to your desktop Note: If you receive an error that this file is in-use, simply reboot your computer and try again Right-click on this file on your Desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your Desktop If file will is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to www.sendspace.com and just provide the link for the file here Export Registry Hive (CBS) download the script ExportCBSRegistry2.cmd and save it to the Desktop right-click the file ExportCBSRegistry2.cmd and select Run as administrator when the script ends a new file called SoftwareCBS.zip will be located on the Desktop If the zip file is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to www.sendspace.com and just provide the link for the file here Export Registry keys (SBS) download the script ExportSbSRegistry.cmd and save it to the Desktop right-click the file ExportSbSRegistry.cmd and select Run as administrator when the script ends a new file called SoftwareSBS.zip will be located on the Desktop If zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to SendSpace and just provide the link for the file here
daveguitaruno Contributor Joined May 1, 2019 Posts 103 Location United Kingdom Jun 3, 2019 #39 Hello SleepyDude, Here you go, as requested Attachments SoftwareSbS.zip 1.3 MB · Views: 2 SoftwareCBS.zip 3.6 MB · Views: 2 components.7z 7.3 MB · Views: 2
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Jun 3, 2019 #40 Hi, Lets try another fix to see if this reduces the number of errors... SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCScript.txt, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCScript.txt Drag the file SFCScript.txt onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post Attachments SFCScript.txt 8.2 KB · Views: 9
Hi, Lets try another fix to see if this reduces the number of errors... SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCScript.txt, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCScript.txt Drag the file SFCScript.txt onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post