CrimsonY
New member
Hello, I stumbled upon this website as I searched wider for solutions to fix this problem, it seems to have helped many, so here I am.
my windows update will not install update KB3040272, every time giving me this error 80073712, following online support.
My computer run on windows 7 family premium 64 bits service pack 1
it's an Acer Aspire 8735 with a Intel Core 2 Duo CPU T6600
I have done many things, here they are:
-After doing full scans with Avast free anti-virus and Malvarebyte, then I have uninstalled both. Using Msconfig to reboot with only microsoft services and no other programs at startup.
-I did I scandisk of my HHD after a reboot and before startup, using the standard method via the drive's property window. A single cluster error was found and repaired.
-I brought up a command window, run as administrator and typed: sfc /scannow
Severals errors were found and not repaired.
-I then went here:Windows Update error 80073712 - Windows Help
And followed the instructions, running the system update readiness tool succesfully installing an update. I have not noted the "KB" number of the installed update, I'm sorry.
- I installed and run SFCFIX.exe from this website several issues were detected and not repaired, here is the log View attachment SFCFix.txt
- I have also installed and run "tech utilities", from this website How To Fix 80073712 Error? it found 1606 "issues" and demands that I "register techutilities to automatically repairs".
This demand misspelling leads me to believe it is not something I want to do for the safety or my computer and I can only hope it did not infect my computer with anything, I have uninstalled it.
- Lastly, I had made a system repair disk after the first step mentioned above, I will let this procedure run overnight and come back to add the information on another post.
My CBS folder is over 3Gb uncompressed so I will wait for instructions before trying to submit it to this thread.
I have the possibility to update to windows 10, though I would rather fix all issues beforehand, unless upgrading would fix them.
I am also willing to do a complete formatting and clean reinstall of windows 7 or 10 if it would make my computer optimal again, but I would rather it be the last resort.
I hope it will not be too much of a bother, sorry for the wall of text.
Should you choose to try and help me with this issue, thank you for your time.
my windows update will not install update KB3040272, every time giving me this error 80073712, following online support.
My computer run on windows 7 family premium 64 bits service pack 1
it's an Acer Aspire 8735 with a Intel Core 2 Duo CPU T6600
I have done many things, here they are:
-After doing full scans with Avast free anti-virus and Malvarebyte, then I have uninstalled both. Using Msconfig to reboot with only microsoft services and no other programs at startup.
-I did I scandisk of my HHD after a reboot and before startup, using the standard method via the drive's property window. A single cluster error was found and repaired.
-I brought up a command window, run as administrator and typed: sfc /scannow
Severals errors were found and not repaired.
-I then went here:Windows Update error 80073712 - Windows Help
And followed the instructions, running the system update readiness tool succesfully installing an update. I have not noted the "KB" number of the installed update, I'm sorry.
- I installed and run SFCFIX.exe from this website several issues were detected and not repaired, here is the log View attachment SFCFix.txt
- I have also installed and run "tech utilities", from this website How To Fix 80073712 Error? it found 1606 "issues" and demands that I "register techutilities to automatically repairs".
This demand misspelling leads me to believe it is not something I want to do for the safety or my computer and I can only hope it did not infect my computer with anything, I have uninstalled it.
- Lastly, I had made a system repair disk after the first step mentioned above, I will let this procedure run overnight and come back to add the information on another post.
My CBS folder is over 3Gb uncompressed so I will wait for instructions before trying to submit it to this thread.
I have the possibility to update to windows 10, though I would rather fix all issues beforehand, unless upgrading would fix them.
I am also willing to do a complete formatting and clean reinstall of windows 7 or 10 if it would make my computer optimal again, but I would rather it be the last resort.
I hope it will not be too much of a bother, sorry for the wall of text.
Should you choose to try and help me with this issue, thank you for your time.
