T tigerlad New member Joined May 26, 2015 Posts 4 May 26, 2015 #1 Hello, Am running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, with windows error code 80073712. I have tried numerous times to troubleshoot and manually install but no joy. Any help would be much appreciated. Please see attached link to my components zip file. Microsoft services Regards Les
Hello, Am running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, with windows error code 80073712. I have tried numerous times to troubleshoot and manually install but no joy. Any help would be much appreciated. Please see attached link to my components zip file. Microsoft services Regards Les
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 31, 2015 #2 Hi and welcome to Sysnative. Sorry for the delay. Please do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Hi and welcome to Sysnative. Sorry for the delay. Please do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
T tigerlad New member Joined May 26, 2015 Posts 4 May 31, 2015 #3 Hello Brian, Thank you for your reply. Your help is very much appreciated. Please see CheckSUR.log details. ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-05-31 18:34 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef.manifest msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419.manifest msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a Summary: Seconds executed: 2337 Found 6 errors CSI Manifest All Zeros Total count: 6 Unavailable repair files: winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest Regards Les
Hello Brian, Thank you for your reply. Your help is very much appreciated. Please see CheckSUR.log details. ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-05-31 18:34 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef.manifest msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419.manifest msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a Summary: Seconds executed: 2337 Found 6 errors CSI Manifest All Zeros Total count: 6 Unavailable repair files: winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_70686d968ae000ef.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_599c221ca4861419.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest Regards Les
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 31, 2015 #4 This should get you fixed up. Please do the following. Step#1 - Fix Corrupt Files Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Please download the attached file, Packs.zip and save this to your Desktop. Right-click on the file and select Extract All... Tick the box labelled Show extracted files when complete then click Extract A window will open showing two folders, Manifests and Packages Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it. C:\Windows\Temp\CheckSur\Winsxs\Manifests We won't worry about the Packages folder in this instance. Run the System Update Readiness Tool (SURT) again. When the SURT finishes installing, zip up and attach the following log file: C:\Windows\Logs\CBS\CheckSUR.persist.log Attachments Packs.zip 6.3 KB · Views: 26
This should get you fixed up. Please do the following. Step#1 - Fix Corrupt Files Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Please download the attached file, Packs.zip and save this to your Desktop. Right-click on the file and select Extract All... Tick the box labelled Show extracted files when complete then click Extract A window will open showing two folders, Manifests and Packages Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it. C:\Windows\Temp\CheckSur\Winsxs\Manifests We won't worry about the Packages folder in this instance. Run the System Update Readiness Tool (SURT) again. When the SURT finishes installing, zip up and attach the following log file: C:\Windows\Logs\CBS\CheckSUR.persist.log
T tigerlad New member Joined May 26, 2015 Posts 4 May 31, 2015 #5 Hello Brian, Having real problem copying and pasting zip file for some reason so have attached link for file to my one drive. Microsoft services Hope this works. Les
Hello Brian, Having real problem copying and pasting zip file for some reason so have attached link for file to my one drive. Microsoft services Hope this works. Les
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 31, 2015 #6 Corruption is fixed! Try manually downloading KB3032655 and installing. Let me know how it goes. Pick the x64 version if prompted.
Corruption is fixed! Try manually downloading KB3032655 and installing. Let me know how it goes. Pick the x64 version if prompted.
T tigerlad New member Joined May 26, 2015 Posts 4 May 31, 2015 #7 Hello Brian, Thanks a million Brian. After at least 2 weeks of pulling my hair out trying to download KB3032655 and failing miserably, you've solved my problem. Just tried it and it downloaded with no problem. Regards Les Taylor
Hello Brian, Thanks a million Brian. After at least 2 weeks of pulling my hair out trying to download KB3032655 and failing miserably, you've solved my problem. Just tried it and it downloaded with no problem. Regards Les Taylor
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 31, 2015 #8 No problem. Glad we could help.
F flee Member Joined Jan 30, 2016 Posts 13 Jan 30, 2016 #9 [h=2]Windows Update KB3032655 WILL NOT INSTALL.[/h]Hello, I am also running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, but have windows error code 80070002. I have also tried numerous times to troubleshoot and manually install but no joy. I ran the SUR tool and generated the following CheckSUR log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2016-01-28 22:38 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace Summary: Seconds executed: 7929 Found 4 errors CSI Manifest All Zeros Total count: 4 Unavailable repair files: winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest Clear instructions suggest that I not use Les' instructions even though my situation appears similar. Any help would be much appreciated. Regards, Fred
[h=2]Windows Update KB3032655 WILL NOT INSTALL.[/h]Hello, I am also running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, but have windows error code 80070002. I have also tried numerous times to troubleshoot and manually install but no joy. I ran the SUR tool and generated the following CheckSUR log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2016-01-28 22:38 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace Summary: Seconds executed: 7929 Found 4 errors CSI Manifest All Zeros Total count: 4 Unavailable repair files: winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18764_none_318a3eeb99f83e6a.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18764_en-us_5447b041274d47a4.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22970_none_1abdf371b39e5194.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22970_en-us_3d7b64c740f35ace.manifest Clear instructions suggest that I not use Les' instructions even though my situation appears similar. Any help would be much appreciated. Regards, Fred
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jan 30, 2016 #10 Hi flee - If you need assistance, please start your own post here. Thanks.
