Windows Update fails on certain updates

Crankenstein · May 18, 2014

Hello all,

Found this forum not too long ago and it looks like that a solution could be found for something that has had me going crazy for awhile now. I have a Windows 7 Home Premium 64 bit machine that currently has 9 updates that continually fail with the 800736B3 error code. Some updates will install fine with each round of new updates, but I have these 9 updates that continually fail (KB numbers listed:)

2871997
2922229
2847077
2893294
2592687
2872339
2758857
2882822
2726535

This machine still has Internet Explorer 8 on it, and all attempts at getting IE10 or above updated on it have failed as well.

I have run the System File Checker (no problems found) and ran the System Update Readiness tool. It did find a missing deployment key that it could not fix that you can see in the log in the CBS folder I will attach.

NOTE: I tried attaching the zip file of the CBS folder, but the file from this machine was over 20 meg zipped, and I couldn't get it to upload. I deleted the CbsPersist cab files to get the filesize down and it finally attached. If you need those files, I can try to see if I can get them to attach.

I appreciate any help you can provide!

Thanks again.

tom982 · May 22, 2014

Hello Crankenstein, welcome to Sysnative!

Here lies the error:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-05-18 17:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Missing Deployment Key	0x00000000	35a2155aaeb..b4e73506484_31bf3856ad364e35_6.1.7601.21802_2305a956ce89969d	HKLM\Components\CanonicalData\Deployments	

Summary:
Seconds executed: 1324
 Found 1 errors
  CSI Missing Deployment Key Total count: 1

To fix this I'll need to see your COMPONENTS hive. Here's how to upload it to me:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

[sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...s/~Generic/Collect/COMPONENTS/SFCFix.txt?dl=1

Tom

Crankenstein · May 22, 2014

Hi Tom. Thanks for the reply.

I have the SFCfix.txt results for you:

Code:

SFCFix version 2.2.1.0 by niemiro.
Start time: 2014-05-23 03:38:51.274
Using .txt script file at C:\Users\George\Desktop\SFCFix.txt
 

Collect:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-05-23 03:39:51.552
----------------------EOF-----------------------

Hopefully it has what you need.

Thanks again!

Crankenstein · Jun 12, 2014

Friendly bump

tom982 · Jun 14, 2014

Hi Crankenstein,

Sorry for disappearing, completely forgot to reply to this one!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT again and post your CheckSUR log please :)

Tom

Crankenstein · Jun 26, 2014

Hi Tom. Thanks for checking this and posting.

Ran through your instructions and here's the SFCFix.txt:

Code:

SFCFix version 2.2.4.0 by niemiro.
Start time: 2014-06-26 17:33:06.735
Using .txt script file at C:\Users\George\Desktop\SFCFix.txt
 

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\35a2155aaeb..b4e73506484_31bf3856ad364e35_6.1.7601.21802_2305a956ce89969d.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\35a2155aaeb..b4e73506484_31bf3856ad364e35_6.1.7601.21802_2305a956ce89969d.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\35a2155aaeb..b4e73506484_31bf3856ad364e35_6.1.7601.21802_2305a956ce89969d.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.2.4.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2014-06-26 17:33:06.876
----------------------EOF-----------------------

Also ran the SUR Tool again and it looks like the missing key error is gone but now there is a mismatched identity error. Here's the CheckSUR log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-06-26 11:43
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Mismatched Identity 0x00000000 appid 35a2155aaeb..b4e73506484_31bf3856ad364e35_6.1.7601.21802_2305a956ce89969d appid and keyform do not match; appid is wrong.
Summary:
Seconds executed: 915
 Found 1 errors
  CSI Mismatched Identity Total count: 1

Thank you for your help!

Crankenstein · Jul 13, 2014

Getting closer though!

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